DFW Neuropathy

04/05/2025

We utilize Combined Electrochemical Therapy (CET) which is a clinically proven treatment for peripheral neuropathy.

This treatment prevents the further degradation of the tissue and promotes healing.

Here is how it works:

Pain often occurs when the nerves send incorrect signals from the brain to muscles and other body parts, or sometimes, the nerves might not send signals at all.

Our Neuropathy Doctors use the CET system to generate energy waves aimed at improving the communication between nerve cells or axons. By applying resonance or electrotherapy energy at various frequencies, they can enhance the function of nerve cells and the spaces between them, helping to alleviate pain and improve overall well-being.

Majority of our patients experience less neuropathy pain, improved sensation, enchanced strength, and overall improvement in their quality of life.

03/27/2025

In this video, Dr. Alavi explains neuropathy and its symptoms. If you've been experiencing unusual nerve pain, this is a must-watch!

Hit play & let’s break it down! 👇

💬 Have questions? Drop them in the comments—we’re here to help!

03/22/2025

What’s the most frustrating part of dealing with neuropathy for you? Is it the burning pain? The numbness? Or just feeling like no one gets it?

For so many people, neuropathy isn’t just pain—it’s frustration, exhaustion, and feeling like no one truly understands. Some days are better but on the bad days? Even buttoning a shirt or holding a coffee cup can feel impossible.

Imagine waking up in the middle of the night because your feet feel on fire… or trying to enjoy a walk but feeling like you’re stepping on pins and needles.

Drop your experience in the comments—let’s create a space where we can talk, support each other, and share what’s actually helping! 💬👇

Send a message to learn more

03/10/2025

Have you ever felt a tingling sensation in your feet that just won’t go away? Or maybe a burning pain in your hands that makes simple tasks uncomfortable? These could be signs of neuropathy—a condition that affects millions of people but often goes undiagnosed.

What is Neuropathy?

Neuropathy, or peripheral neuropathy, happens when your nerves are damaged or not working properly. Your nerves act as messengers between your brain and body, and when they’re affected, you might experience:

✅ Tingling or numbness in your hands or feet
✅ Sharp, burning, or shooting pain
✅ Muscle weakness or difficulty moving
✅ Sensitivity to touch or temperature
✅ Balance problems or frequent falls

Why Does It Matter?

Ignoring the symptoms of neuropathy can lead to bigger problems, like infections, loss of mobility, and even permanent nerve damage. The earlier you recognize the signs, the better your chances of managing or even preventing it from worsening.

👣 Have you ever experienced any of these symptoms? Share your experience in the comments below! Let’s raise awareness and help each other.

03/08/2025

Tired of the constant tingling, burning, or numbness in your feet and hands? You’re not alone—and you don’t have to just "live with it."

At New Promise Neuropathy, we’ve helped countless people find real relief from peripheral neuropathy using advanced, non-invasive treatments that go beyond just masking the pain. Many of our patients once thought they’d have to suffer forever—until they found us.

With 8 locations across Texas, we’re making expert neuropathy care more accessible than ever. And the best part? We accept Medicare and most major insurances because quality care shouldn’t be out of reach.

✨ Cutting-edge treatments designed for lasting relief
✨ Real success stories from people who got their lives back
✨ A compassionate team that truly cares

If neuropathy has been slowing you down, follow our page for expert advice, patient stories, and treatment insights. Relief is possible—and we’re here to help you find it.

11/28/2024

Warmest wishes for a joyous Thanksgiving! What are your heartfelt expressions of gratitude this year? We are grateful for numerous blessings, including family, friends, meaningful fellowship, good food, and enjoyable times. This year, however, we are especially thankful for the pain relief we provide alongside the ability to live the life we are supposed to be living; pain free!

11/20/2024

Tami Roberts, MD

Provider at New Promise Neuropathy
Irving, TX

Dr. Roberts, originally from Tyler, Texas, achieved her bachelor’s degree in biology at Austin College in 1995, subsequently obtaining her medical degree from the University of Texas Health Science Center in San Antonio. Specializing in Family Medicine, Dr. Roberts completed her residency at Baylor Garland and her professional path began in 2002 as she practiced in various North Texas cities such as Carrollton, Plano, and Dallas, where she immersed herself in patient care and community involvement.

Her desire to enhance patient lives and focus on individual needs prompted a transition from her role as Medical Director at Care Now's Plano clinic to establishing her own direct primary care practice. This move allowed her to dedicate more time to preventative health and integrative care, further deepening her engagement with patient wellbeing. This passion eventually led Dr. Roberts to join the New Promise Neuropathy team in 2019, where she finds fulfillment in witnessing and contributing to patients’ progress in managing neuropathy and enhancing their overall quality of life. Her career reflects a steadfast dedication to medical practice, patient care, and the continuous pursuit of enhancing the wellbeing of those she serves.

Taking New Patients
☎️ Call 1-888-573-4517

11/19/2024

Randall Hays, MD

Dr. Hays is the Chief Medical Officer at New Promise Neuropathy. Prior to serving in this capacity, he served as the Medical Director of our Frisco location for over four years.

Dr. Hays joined the New Promise Neuropathy team in October, 2018. His formal training is in Family Medicine, but with an emphasis in Emergency Medicine and Urgent Care.

Outside of his professional responsibilities, Dr. Hays is committed to his family and faith. He is happily married to his wife, Karla, and together they have two children and two young grandchildren. He has been an active member of his church and has served as a worship leader in various venues and capacities across the country. He enjoys traveling and loves spending time with his grandchildren.

☎️ 1-888-573-4517

11/18/2024

Ali Alavi, DO

Founder, President and Chief Executive Officer of New Promise Neuropathy

Dr. Alavi possesses extensive medical experience in General Primary Care, Cardiology, Hospital Medicine, including ICU and Critical Care, and Hospice and Palliative Care. He now focuses on treating Peripheral Neuropathy and holds the positions of Founder, President, and Chief Executive Officer at New Promise Neuropathy. In this capacity, he utilizes The Combined Electro-Analgesia Treatment among other non-invasive therapeutic modalities to manage this challenging condition.

Outside his professional commitments, Dr. Alavi engages in travel, reading, and humanitarian projects, working alongside organizations, churches, and charitable foundations to support those in need.

☎️ Call: 1-888-573-4517

11/13/2024

"I've had neuropathy pain for several years and it took several years for me to recognize that's what it was. I feel almost like it was a blessing to come across New Promise Neuropathy. The staff here are amazing. They display service with care and concern, which are very hard to find. Please get a hold of New Promise Neuropathy and get your healing started".
~BJ Hornbostel

11/12/2024

Peripheral Neuropathy is such a PAIN!

Does nerve pain in your hands or feet keep you up at night, making every step or touch a painful reminder? You're not alone, but here's the thing most people don't know...

There's a non-invasive solution that's helping people just like you finally find lasting relief from the burning, tingling, and discomfort caused by Peripheral Neuropathy.

At New Promise Neuropathy, we don't just mask the pain-we treat the root cause so you can get back to enjoying life pain-free.

Curious to learn how? Leave a comment below to discover what we do differently to deliver long-term results.

It's time to take back control!
☎️ 888-573-4517

11/11/2024

On this Veterans Day, we honor brave men and women who have served our country with courage, sacrifice, and resilience.

Both those still with us, and those who have passed. Your dedication shaped the freedoms we hold dear, and your legacy continues to inspire us all. Today, and every day, we are deeply grateful for your service.

Thank You 🇺🇸