Responder Support Services

04/16/2026

🚨 First Responder Recovery Meeting TODAY 🚨

Responder Support Services is offering a closed 12-Step recovery meeting designed specifically for first responders. This confidential space allows responders to connect with others who understand the unique challenges of the job while working through recovery together.

👥 About the Meeting:
✔️ 12-Step Alcoholics Anonymous curriculum
✔️ Designed specifically for first responders
✔️ Closed group for first responders only
✔️ Coffee & light snacks provided
✔️ Feel free to bring your lunch

🩺 Led by RSS Clinicians:
Courtney Owings, LMFT, LCAS
Jack Kline, LCMHCS, LCAS

📅 When: Thursdays at Noon
📍 Location: 213 Executive Park, Asheville, NC
💲 FREE Meeting

📞 Call: 828-406-9383
📧 Email: cowings@respondersupport.com

You don’t have to carry the weight of the job alone.

🚑🚓🚒

04/15/2026

🚨 REMINDER: Happening Tomorrow! 🚨

Transitioning Into Retirement: Preparing First Responders for Life After the Emergency

If you’re a first responder nearing retirement—or supporting someone who is—this is a training you don’t want to miss. The transition out of service can be one of the most challenging shifts, and being prepared makes all the difference.

🧠 What You’ll Learn:
✔️ The psychological impact of retirement
✔️ Common post-retirement risks
✔️ Rebuilding identity and purpose
✔️ Navigating family and relationship changes
✔️ Creating a personal transition plan
✔️ Financial and lifestyle considerations
✔️ Available support resources

👨‍⚕️ Led by RSS Clinicians:
Rick Baker, LCHMC-S
Dr. Tina Jaeckle
📅 Friday May 1, 2026
⏰ 8:30 AM – 4:30 PM EST
💻 Virtual via Zoom

💲 Cost:
• FREE for RSS embedded agencies
• $100 for non-embedded agencies

📩 Last chance to RSVP!

Email: aadams@respondersupport.com

Your service has mattered—now it’s time to prepare for what comes next.

04/15/2026

🌟 Employee Spotlight: Joan Davis 🌟

Administrative Assistant

We’re excited to highlight Joan Davis, a valued member of our team who helps keep everything running smoothly behind the scenes!

Joan is a lifelong resident of Buncombe County and a graduate of the University of North Carolina Asheville, where she earned her BA in Sociology.

She recently retired from the NC Department of Adult Correction/DCC (Probation & Parole), bringing with her years of experience, dedication, and a strong commitment to serving others.

Joan’s attention to detail and organizational skills make her an essential part of our day-to-day operations here at RSS.

Outside of work, Joan enjoys:
📚 Reading
🎥 Watching true crime documentaries
✈️ Traveling
❤️ Spending time with her kids

We’re grateful to have Joan on our team and appreciate the positivity and experience she brings every day!

👏 Thank you, Joan, for all that you do!

04/14/2026

Responder Support Services proudly partners with agencies and departments to integrate behavioral health (BH) into their organizational structure—enhancing care for both personnel and the communities they serve.

Our offerings include:

-Expert consultation and clinical oversight for internal peer support teams
-Guidance for Crisis Negotiation Teams (CNT) and Special Response Teams (SRT)
-Development of customized resiliency and retention programs
-Supervision and training for agency-based behavioral health clinicians
-Facilitated debriefings and discussions following critical incidents
-24/7 crisis support line exclusively for agency and department personnel

Let us help you build a healthier, more resilient team.

04/13/2026

EXCELLENCE IN FIRST RESPONDER WELLNESS

04/12/2026

🚨 Understanding Hyper-Vigilance Syndrome 🚨

For many first responders, the job requires heightened alertness for long periods of time. Over time, this constant state of “high alert” can lead to Hyper-Vigilance Syndrome — a drastic swing between the on-duty and off-duty phases.

🛑 On-Duty: Quick thinking, super alert, energized, and even humorous.
🛑 Off-Duty: Lethargic, detached, apathetic, or angry.

This “rollercoaster” can take a serious toll on mental health, relationships, and overall well-being.
At Responder Support Services, we help first responders learn strategies to find balance and manage these swings before they become overwhelming.

📞 If you or someone you know is struggling, call 828-333-5708.
You don’t have to ride this rollercoaster alone.

04/11/2026

🆘 Help When You Need It Most 🆘

Responder Support Services is here for you — not just during business hours, but anytime.

If you’re a first responder facing a tough moment, need someone to talk to, or are in crisis, we’re just a phone call away.

📞 After Hours/Crisis Line: (828) 209-8038
💙 Confidential • Compassionate • 24/7 Support

You show up for everyone else — let us show up for you.
You’re never alone.

04/10/2026

🚨 Transitioning Into Retirement: Preparing First Responders for Life After the Emergency 🚨

Retirement can be one of the biggest transitions in a first responder’s life. After years of serving the community, many responders face challenges redefining identity, purpose, and routine.

Responder Support Services is offering a special training designed to help first responders prepare for this next chapter.

🧠 What You’ll Learn:
✔️ Understand the psychological impact of retirement
✔️ Recognize common post-retirement risks
✔️ Rebuild identity and purpose after the job
✔️ Strengthen family and relationship adjustments
✔️ Develop a personal retirement transition plan
✔️ Understand financial and lifestyle planning
✔️ Utilize support resources for retiring professionals

👨‍⚕️ Led by RSS Clinicians:
Rick Baker, LCHMC-S
Dr. Tina Jaeckle

📅 Event Details:
• May 1, 2026
• 8:30 AM – 4:30 PM EST
• Virtual via Zoom

💲 Cost:
• FREE for RSS embedded agencies
• $100 for non-embedded agencies

📩 RSVP by April 24th

Email: aadams@respondersupport.com

Your service doesn’t define your entire life — but preparing for what comes next is just as important as the work you’ve done.

04/08/2026

🌟 Employee Spotlight 🌟

Meet Jack Kline, MS, LCMHCS, LCAS, CCS, MAC, CTT

Operations

With over 30 years of experience, Jack is a highly respected clinician who has designed, opened, and operated five successful treatment centers focused on mental health, substance use, and trauma.

He holds multiple advanced credentials and is known for training and mentoring clinicians, as well as building strong, high-performing teams. Jack has worked with individuals, couples, and families, always recognizing that every person’s story is unique and meaningful.

In addition to his clinical work, Jack has practiced martial arts for over 30 years, incorporating values like respect, dignity, and character into everything he does.

We’re honored to have his leadership and experience guiding our team! 💙

04/07/2026

Being a first responder doesn’t just affect the individual — it impacts the entire family.

That’s why Responder Support Services offers couples and family work designed specifically for responder households.

✅ Only one partner needs to be a first responder
✅ We also work with couples where both partners serve
✅ Support for spouses, partners, and families navigating the unique stressors of the job

From communication challenges and stress management to life transitions and relationship support, we help couples and families build understanding, resilience, and stronger connections — together.

📞 Let’s talk about what support could look like for your family

Call: 828-333-5708

04/06/2026

Our team has exclusively designed the Substance Abuse & Compulsive Behaviors Program to aid first responders in their journey to recovery. In the video below, our Program Clinician, Ashlee Siegel, and our Operations Support, Jack Kline, give an overview of our new SA Program and how it will help our current first responder clients and those in the future.

This program goes beyond addressing immediate challenges - instead it aims for long-term well-being through ongoing support and resources.

ENROLLMENT IS OPEN NOW!
828-333-5708

Our team has exclusively designed the Substance Abuse & Compulsive Behaviors Program to aid first responders in their journey to recovery. In this video, our...