12/24/2025
Today we celebrate Susan Whittaker on her last day at MPCA and recognize the extraordinary impact she has made over the past five years. Since joining MPCA in 2021, Susan has led and expanded critical initiatives across our network, including managing the Colorectal Screening grant, strengthening HCCN training and risk management programs, and growing the MPCA billing and coding group to more than 70 members while responding to over 400 technical assistance requests. She played a central role in launching MPCA’s compliance audit services, completing audits for nine health centers, delivered more than 25 network-wide trainings, and authored nearly 20 billing guides. A certified AAPC instructor, Susan also made MPCA’s first E&M Certification class possible. Beyond these accomplishments, she has been a generous collaborator across countless program areas, always ready to share her expertise and support others. While she will be deeply missed, we are incredibly grateful for her leadership and lasting contributions.
Congratulations on a well-earned retirement, Susan—and thank you for everything you’ve given to MPCA and our health center community. 💙