07/30/2025
Good Morning Team Buckley,
🔓Unlock Your Health Through the MHS Nurse Advice Line
🛑Effective Monday, August 4, 2025, Buckley Medical Clinic will be transitioning to a scheduled acute/sick call appointment system for Active-Duty Service Members.
This means we will no longer offer sick call walk-in hours between 0740-0930. Instead, Active-Duty Service Members are able to call the appointment line 0730-1630 or Nurse Advice Line 24/7 for a same or next day acute appointment.
✅As Active Duty Servicemembers, you have numerous resources available for your healthcare needs. We encourage you to utilize the Nurse Advice Line at (719) 526-2273, Option 3, for triage and guidance.
❓How to Access Acute Care:
For acute care needs, please contact the Nurse Advice Line at (719) 526-2273, Option 3. The nurse will triage your condition and based on the assessment, schedule you for an acute appointment within the duty day if appropriate or provide a referral to acute care clinic off base.
We appreciate your understanding as we transition to this new system. This change is designed to improve access to care and optimize appointment availability for our Active- Duty Servicemembers.
How can the MHS Nurse Advice Line help me?
The MHS Nurse Advice Line can help in many situations. Your nurse can:
-Answer your healthcare questions.
-Assess your symptoms and give recommendations for the most appropriate steps to take next.
-Give instructions to treat minor issues at home.
Help you find the closest urgent care or emergency care facility, if needed.
-Help you make an appointment at Buckley Clinic, if needed.
-Give you an online “absence excuse” or “sick slip” when medically appropriate (subject to service command requirements).
Keep in mind that the MHS Nurse Advice Line isn’t for emergency situations. Health emergencies are conditions that threaten your life, limb, eyesight, or safety. If you or a family member reasonably believes you’re experiencing a health emergency, call 911 or go to the nearest emergency room. If you’re overseas, call your international emergency number.