03/18/2020
UPDATE ON COVID-19 Balcones Psychiatry & Mental Health Protocols & Procedures:
We know that many of our clients are understandably concerned about the COVID-19 virus. We understand your concerns and we intend to make accommodations in order to keep our doors open and provide mental health services through this crisis. In order to provide care in as safe a manner as possible, we have implemented the following: continue practicing as a low traffic clinic focused on mental health, continue cleaning/disinfecting all surfaces in the office between every patient, continue cleaning/disinfecting all surfaces in the waiting room every 2-3 hours, have a handwashing station readily available, have hand sanitizer readily available in the waiting room, HEPA and UV air purifiers in the offices and waiting area that are specially designed to purify air from bacteria and viruses.
We will continue to monitor this rapidly changing situation and will continue to prioritize your safety while still providing quality mental health services. Please contact your provider if you have any further questions or concerns.