12/10/2023
The therapy relationship part I: What are we paid for?
I think every therapist has been told many times by clients that our care for them isn't real or doesn't count because we are paid to care. Most of us disagree strongly with this idea. But what DO we get paid for?
I first want to reference this article from a wonderful blogger who greatly influenced me early in my career, as she said a lot of things better than I could: https://www.whatashrinkthinks.com/blog/what-you-pay-for
But I will now give my own take on this issue.
First of all, care is something that naturally happens when an openhearted person hears about another person's inner life. It doesn't take work for me to care about my clients, it would actually take work NOT to care. So I don't think I get paid for caring.
Here are some things I do think I get paid for:
1. Education.
Not only am I still paying off loans from graduate school, but I continue to spend time and money improving my skills and increasing my knowledge. My clients in part are paying for all this time and money spent learning and improving my craft.
2. Following ethical and clinical standards.
There's a whole list of things I must do and cannot do according to legal and ethical standards and best practices of my profession. You are paying me in part to keep up with and follow those standards. For example, you can't expect your hairdresser to help you find a different one if you can't afford them anymore or they're not the right fit for you, but if you ask your therapist to help you find a different one, they are legally required to do so. Similarly, your hairdresser will probably give you a mullet if asked, even if they think it will look terrible, but if clients ask me to do things that would be against ethical standards or against what I believe to be the client's best interest, I have to refuse, even if this results in losing a client or even getting a bad review.
3. Undivided, one-sided attention.
If you talk to a friend for half an hour about your life, you can expect to have to listen for about an equal amount of time to what is going on with them. And they might check their phone during the conversation. I get paid to give you my total attention for a full hour without inserting any of my own needs.
4. Tolerating difficult behavior.
Clients can engage in some pretty frustrating behaviors, either because these are their normal habits or because the nature of therapy brings these out in them. I don't judge this, because I myself did a lot of difficult things to my first therapist, but that doesn't make it a walk in the park. When I say frustrating behaviors, I'm talking about things like the suicidal client who cancelled a session at the last minute with no explanation, leading me to frantically try to get in touch with her, then when I finally did she told me she'd cancelled because she was feeling good that day and didn't want to bring her mood down by talking about her problems. If people did this kind of stuff to me in a social setting, I would just avoid them. But when my clients do those things, I normally have to tolerate them until I can find a way to help them change the behaviors.
5. Time spent out of session.
Clients don't just pay me for the hour I'm with them. The fee also includes all the out of session time I spend on them. This can include writing notes, communicating with the client's other providers, and research or consultation with other providers about how to help the client better. When seeing kids and teenagers, it can include time spent communicating with parents. In some more complex cases, this out of session time can take more time per week than the actual sessions.
6. Business expenses
Renting an office can be a large business expenses for most therapists (around $800 to $1,500/month in my area), but even telehealth therapists have other operating costs, such as the cost of a website, HIPAA-compliant software, licensing fees, continuing education, etc. The percentage of fees that go back into business costs can be up to 50% for therapists.
7. Dealing with our own crap
Therapists can't really get away with not dealing with our own emotional issues. We can't phone it in at work. Most of us need our own therapist to help us with the emotional complexity of our work and to make sure we don't inflict our own issues on our clients. This can be quite expensive, as not all therapists are good at working with other therapists (we tend to be able to bu****it better than the average person).
So that is my list so far. If you have other ideas for what you think therapists get paid for, please post them below!
Every few years, I encounter a certain kind of wounded, fearful client who - in order to wiggle out of any vulnerability - attempts to hang onto their sense of power and privilege by insisting that the therapeutic fee makes establishes the payer as a "loser" who has to buy friendship from