09/30/2025
Congratulations to Deanna M. and Amy L., registered nurses at Mayo Clinic Health System in Eau Claire, who were nominated and received The DAISY Award for Extraordinary Nurses. Read an excerpt from the nomination story.
“Triage received a call from one of our chronic catheter patients that his catheter was plugged. Deanna took the call and instructed the patient to come at 1500 that day - we would work him in.
At 1330 Deanna received a follow-up call that this patient was back on the line with a new concern. The patient was sitting in his car in the hospital parking ramp. He had experienced a bladder spasm that caused him to lose his bowels, with loose stool all over himself and his vehicle. This patient is unable to bathe himself and relies on the care of others. Covered in stool, he was unable to make the journey up to the clinic for assistance.
Amy and Deanna quickly packed two bags full of supplies — towels, blankets, surgical scrubs, gowns, gloves, wipes, you name it. In the most selfless way, they prepared, ready to take on any situation encountered.
With dignity maintained, the patient was brought up to the clinic, where his catheter exchange proved to be another element of surprise. Nursing was unable to maintain the wire, as the sediment was too thick to allow the wire to pass into the bladder. With a lot of prayer, a little skill, and a whole team of support, a successful exchange ensued. Deanna and Amy then proceeded to give the patient a sponge bath, cleaning what remained. They provided him with a clean pair of clothing and supplies to help cover the seat in his vehicle. And it wasn't until every last need was met, that they sent him on his way.
A hand-written letter was received. A note of profound thanks, that the " Mayo brothers would be so proud" as the work of Jesus was carried out that day. Certainly, a profound example of the work this team does each and every day, and in all the little and big ways, the urology crew is blessed with a team of nurses who intentionally choose grace, empathy, and mercy for those in need.”
Mayo Clinic Health System is among over 5,000 healthcare organizations worldwide committed to the DAISY Award program. The DAISY Award is presented each month to an extraordinary nurse. Learn more about the DAISY Award or nominate a registered nurse https://mayocl.in/3SuygDO
Interested in a nursing career at Mayo Clinic Health System? https://mayocl.in/3OGI2C2
