Reflections Management & Care

01/26/2026

✨ Welcome to the Team, Amanda! ✨

We are so excited to welcome Amanda Capozzi to the Reflections Management and Care team!

Amanda earned her Bachelor of Science in Finance from SUNY Oswego and brings a well-rounded background in care management, aging services, and healthcare administration. She has extensive experience supporting homebound individuals through comprehensive assessments, care coordination, and client advocacy—all with a strong focus on helping older adults remain safe, supported, and independent at home.

Amanda is known for her compassionate, patient, and solution-focused approach. She truly believes in meeting clients and families where they are and finding thoughtful, creative ways to support their evolving needs. Her strong organizational and financial skills also play a key role in effective care planning, documentation, and service coordination.

Outside of work, Amanda enjoys watching sports, playing co****le, going on adventures, and spending quality time with her children and boyfriend.
Please join us in giving Amanda a warm welcome—we’re thrilled to have her as part of our growing team! 💙👏

01/08/2026

💛 We Are So Grateful — Thank You, Syracuse! 💛

We are incredibly honored to share that Reflections Management and Care has been recognized in CommunityVotes Syracuse 2025!

🏆 Gold – Home Support Services (Healthcare)
🏆 Gold – Home Health Care (Healthcare)
🥈 Silver – Community Organization (Services)

This recognition would not be possible without the continued support of our community, our clients, and the families who trust us every day—thank you for believing in our mission and allowing us to walk alongside you.

We are also deeply honored that our sister organization Reflections Cafe was recognized as one of the top picks. While it was not selected as a winner this year, the recognition alone is incredibly meaningful and reinforces why this space matters so much to our community.

Most importantly, none of this would be possible without the incredible Reflections team. Your compassion, dedication, and heart for serving others is what makes this work so impactful. We are beyond grateful for each and every one of you.

Thank you, Syracuse, for allowing us to continue serving, supporting, and growing together. 💛

01/07/2026

📣 We’ve Moved!

Exciting news! Our Reflections Management & Care office has a new home—still in Baldwinsville, just down the street! You can now find us at:

12 Oswego Street, Suite 202, Baldwinsville, NY 13027

When you visit, please use the back entrance and park behind the building—you’ll find us right there, ready to help you and your loved ones.

We’re thrilled about our new space, which allows us to better serve our clients, host more meetings, and continue growing our programs for older adults and caregivers. Whether you’re stopping by for a quick question, consultation, or to learn more about our services, we’re here for you!

Come visit us and see our new office—we can’t wait to welcome you! 💛

01/05/2026

Join Reflections Management & Care and Reflections Cafe on January 9 from 10–11 AM for the first session in our What Do We Do Now? Memory Cafe Series.

We’ll be talking about Understanding the Aging Process in a supportive, welcoming space for caregivers, families, and older adults.

👉 Register here:
https://www.eventbrite.com/e/understanding-the-aging-process-tickets-1976603590548?aff=oddtdtcreator

We hope to see you there! 💙

Get ready to dive deep into the aging process and when and where to seek help

01/01/2026

https://mailchi.mp/5bbf26f00f2c/happy-new-year

Happy New Year! We are so thankful to have everyone in the community who supports Reflections Management & Care—and our mission with Reflections Memory Cafe.

12/31/2025

As 2025 comes to a close, Reflections Management & Care reflects on a year of strategic growth, strengthened partnerships, and expanded community impact.

We continued to advance our mission while positioning Reflections as a trusted leader in aging life care across our region—always grounded in people-first care.

A key milestone was the continued growth of our Memory Cafe, an established 501(c)(3), now a recognized community resource supporting individuals living with cognitive change and those who care for them. In 2026, our focus is on expanding access and reaching more populations.

It is a privilege to serve our community and the families who trust us every day. As we look ahead, we remain committed to intentional growth, sustainable care, and meaningful impact.

We’re just getting started.

12/23/2025

As the year comes to a close, we want to say thank you to our friends, partners, and referral sources. Because of your trust and collaboration, Reflections Management & Care and the Reflections Memory Cafe have continued to grow and serve more individuals and families in our community. As we look ahead to expanding services in 2026, please know that even during the holidays, we are here to help. Wishing you peace, warmth, and a meaningful holiday season. 💙

12/14/2025

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12/06/2025

🌟 Celebrating 5 Incredible Years of Reflections Management & Care! 🌟

It’s hard to believe it’s already been five years since Reflections Management & Care began its journey. In that time, we’ve had the honor of serving hundreds of seniors, supporting families, and walking alongside caregivers through some of life’s most meaningful transitions. 💜

From care management and in-home support to launching the Reflections Memory Cafe, our mission has always been simple — to listen, understand, and help. We hear you. We see you. And we’re here to make a difference.

To our referral sources, community partners, and collaborators — thank you for trusting us, working alongside us, and sharing in our commitment to improving lives. Your partnership has been essential to our growth and the impact we’ve made together.

I also want to take a moment to thank my incredible team — your compassion, dedication, and heart are what make this work possible. You show up every day for others, and the difference you make is immeasurable. 💫

As we celebrate this milestone, we’re keeping our focus where it belongs — on the community. Last year, we celebrated by recognizing many local businesses (and even gave away a few fun gift baskets!). This year, we’re asking for your help in a new way:

🎁 Please consider donating or becoming a sponsor for our Reflections Memory Cafe, officially recognized as a 501(c)(3) nonprofit. The Cafe provides a safe, welcoming space for caregivers and their loved ones to connect, find support, and access vital resources — all at no cost. You monetary donation helps support our mission. Donate here: https://www.paypal.com/donate?hosted_button_id=WBYTTCPPWWM2G

We’re so grateful for these past five years and are excited to see what the next five years will bring! Together, we’ll continue to build connection, hope, and care throughout Central New York. 💙

With gratitude,
Lindsay Kratzer
Owner & Founder, Reflections Management & Care