Reflections Management & Care

Reflections Management & Care At Reflections Management & Care, we empower seniors and families with the tools and support to make informed decisions.

With expertise and a holistic approach to simplify transitions and ensure seamless, compassionate care. At Reflections Management & Care, we are dedicated to providing personalized, compassionate care management and health support services for seniors and their families across Central New York. With over 20 years of experience, we specialize in helping seniors maintain their independence while navigating the complexities of aging. Our team works closely with families to create individualized care plans, coordinate services, and ensure that seniors live safely and comfortably in their homes. We understand that every family’s situation is unique, which is why we take a tailored approach to meet the specific needs of each client. Whether it’s assisting with healthcare decisions, managing in-home care, or providing resources and advocacy, our goal is to provide peace of mind and ensure that aging in place is both possible and fulfilling. Founded by Lindsay Kratzer, a certified Care Manager and Dementia Practitioner, Reflections Management & Care is committed to delivering high-quality, reliable services with compassion and professionalism. We also offer valuable community initiatives, such as our Memory Cafe, to help support individuals with cognitive challenges and their caregivers. Let us help you navigate the aging process with confidence and clarity. Contact us today to learn how we can make a positive impact on your loved one’s care journey.

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12/14/2025

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🌟 Celebrating 5 Incredible Years of Reflections Management & Care! 🌟It’s hard to believe it’s already been five years si...
12/06/2025

🌟 Celebrating 5 Incredible Years of Reflections Management & Care! 🌟

It’s hard to believe it’s already been five years since Reflections Management & Care began its journey. In that time, we’ve had the honor of serving hundreds of seniors, supporting families, and walking alongside caregivers through some of life’s most meaningful transitions. 💜

From care management and in-home support to launching the Reflections Memory Cafe, our mission has always been simple — to listen, understand, and help. We hear you. We see you. And we’re here to make a difference.

To our referral sources, community partners, and collaborators — thank you for trusting us, working alongside us, and sharing in our commitment to improving lives. Your partnership has been essential to our growth and the impact we’ve made together.

I also want to take a moment to thank my incredible team — your compassion, dedication, and heart are what make this work possible. You show up every day for others, and the difference you make is immeasurable. 💫

As we celebrate this milestone, we’re keeping our focus where it belongs — on the community. Last year, we celebrated by recognizing many local businesses (and even gave away a few fun gift baskets!). This year, we’re asking for your help in a new way:

🎁 Please consider donating or becoming a sponsor for our Reflections Memory Cafe, officially recognized as a 501(c)(3) nonprofit. The Cafe provides a safe, welcoming space for caregivers and their loved ones to connect, find support, and access vital resources — all at no cost. You monetary donation helps support our mission. Donate here: https://www.paypal.com/donate?hosted_button_id=WBYTTCPPWWM2G

We’re so grateful for these past five years and are excited to see what the next five years will bring! Together, we’ll continue to build connection, hope, and care throughout Central New York. 💙

With gratitude,
Lindsay Kratzer
Owner & Founder, Reflections Management & Care

🌟 We’re Honored to Be Nominated! 🌟Reflections Management & Care is thrilled to announce that we’re officially in the run...
12/05/2025

🌟 We’re Honored to Be Nominated! 🌟
Reflections Management & Care is thrilled to announce that we’re officially in the running for the 2025 CommunityVotes Syracuse Awards in THREE categories:

🏡 Community Organization
💙 Home Health Care
🤝 Home Support Services

Serving the senior population across Central New York is truly our passion. Every day, we strive to empower older adults, support their caregivers, and ensure families feel confident and cared for. Being recognized in these categories means the world to us — and your vote would mean even more. 💛

If our team has positively impacted you, your loved ones, or our community, we would be deeply grateful for your vote.

👉 Cast your vote here:
https://syracuse.communityvotes.com/n/1924189-reflections-management-and-care

Thank you for believing in our mission and helping us serve Central New York with heart. 💙

Official 2025 Community Voting Awards Platform for Syracuse, NY. Where the community votes for their favorites every year.

🦃 Happy Thanksgiving from Reflections Management & Care! 🍁This holiday season, we want to wish everyone a joyful and saf...
11/27/2025

🦃 Happy Thanksgiving from Reflections Management & Care! 🍁

This holiday season, we want to wish everyone a joyful and safe Thanksgiving filled with warmth, gratitude, and connection. For those spending time with loved ones experiencing cognitive changes, the holidays can sometimes feel overwhelming—both for them and for you.
Here are a few tips to make the day smoother and more enjoyable:

Keep routines familiar: Mealtimes and favorite foods can help provide comfort.
Simplify the environment: Reduce noise and overstimulation to keep everyone calm.
Encourage participation: Let your loved one help in small ways—setting the table, stirring ingredients, or folding napkins.
Watch for fatigue: Cognitive changes can make social gatherings exhausting. Short breaks or quiet spaces can help.
Celebrate in the moment: Focus on smiles, stories, and connection rather than perfection.

Remember, the holidays are about connection and joy, not stress or perfection. Cherish the moments that bring happiness, however small they may seem.
From our Reflections family to yours, have a safe, happy, and healthy Thanksgiving! 🍂💛

🎉 Happy Birthday, Barbara! 🎉All of us at Reflections Management & Care want to wish you the happiest of birthdays! 🌷Barb...
11/22/2025

🎉 Happy Birthday, Barbara! 🎉

All of us at Reflections Management & Care want to wish you the happiest of birthdays! 🌷

Barbara, your dedication as a Care Manager truly embodies what Reflections stands for — compassion, integrity, and unwavering commitment to the clients and families you support. The way you advocate for those in your care and go above and beyond each day makes a lasting difference in our community. 💙

We are so grateful to have you as part of our team and to witness the care, kindness, and professionalism you bring to every situation. You make Reflections stronger and more heart-centered just by being you. 💫

Wishing you a wonderful year ahead filled with joy and celebration — you deserve it!

🏡 Aging in Place Series - Part 4 (Final)Here's a truth that might surprise you:The most independent decision you can mak...
11/20/2025

🏡 Aging in Place Series - Part 4 (Final)

Here's a truth that might surprise you:

The most independent decision you can make as you age might be... accepting help.

Sounds backwards, right? But consider this:

If you refuse help with housecleaning because you want to be “independent," but that leaves you too exhausted to see friends or pursue hobbies, are you really independent? Or have you become a prisoner to chores?

True independence isn't about doing everything alone. It's about maintaining control over your life and continuing to do what matters to YOU.

In the final part of our Aging in Place series, we share Helen's story, and the powerful lesson about redefining independence.
Spoiler: Strategic support doesn't steal your independence. It sustains it. 💪❤️

The question isn't “Can I do this alone?" It's “What kind of life do I want to live, and what support will help me live it?"

Read the full article: https://reflectionscny.com/the-independence-paradox-why-accepting-help-is-the-key-to-aging-in-place/

🏡 Aging in Place Series - Part 3“Mom's fine."Three siblings. Three completely different versions of reality.Sarah visits...
11/13/2025

🏡 Aging in Place Series - Part 3

“Mom's fine."

Three siblings. Three completely different versions of reality.
Sarah visits and sees the clutter, the expired food, the unopened mail. David talks on the phone and hears Mom sounding cheerful and sharp. Jennifer is overwhelmed juggling work and family, desperately wanting to believe everything's okay.

All three are seeing truth. And all three are missing the bigger picture.

This is the hidden challenge of aging in place: When families can't agree on what's really happening, how do you create a plan that actually works?

In Part 3 of our series, we share how Sarah's family finally got on the same page, and discovered that Mom could absolutely stay home safely. She just needed support they hadn't recognized.
Because “Mom's fine" should never be wishful thinking. It should be a reality supported by a solid plan. 💙

Read their story: https://reflectionscny.com/when-moms-fine-becomes-a-family-crisis-the-hidden-truth-about-aging-in-place/

🇺🇸 Veterans Day 2025 🇺🇸Today, we honor and extend our sincere gratitude to all who have served in the United States Arme...
11/11/2025

🇺🇸 Veterans Day 2025 🇺🇸

Today, we honor and extend our sincere gratitude to all who have served in the United States Armed Forces. Your dedication, courage, and sacrifice have safeguarded the freedoms we cherish.

At Reflections Management and Care, we recognize the profound contributions of our veterans and their families. We are committed to supporting their well-being and ensuring they receive the care, respect, and dignity they deserve.
Thank you to all veterans for your service to our nation.

🎉 Happy Birthday, Dianna! 🎉All of us at Reflections Management & Care want to wish you a wonderful day filled with joy a...
11/09/2025

🎉 Happy Birthday, Dianna! 🎉

All of us at Reflections Management & Care want to wish you a wonderful day filled with joy and celebration! 🌷

Your compassion, dedication, and the positive impact you make in our community never go unnoticed. We are so grateful for everything you do and the light you bring to others. 💙

We love seeing the difference you make every day — thank you for being such a reflection of care in all that you do! 💫

🌟 Honored to Support the Alzheimer's Walk with Reflections Management & Care and Reflections Memory Cafe! 🌟This past Sun...
11/08/2025

🌟 Honored to Support the Alzheimer's Walk with Reflections Management & Care and Reflections Memory Cafe! 🌟

This past Sunday, we had the privilege of being part of an incredible event—the Alzheimer’s Walk—to raise awareness and show our support for those living with Alzheimer’s and other dementias. 💜

At Reflections Management & Care and Reflections Cafe, advocacy is at the heart of what we do. We are dedicated to not only providing compassionate care for those affected but also actively participating in events like this one to raise awareness, fund research, and create a community of support. 🙌

By walking together, sharing stories, and uniting with families, caregivers, and other organizations, we are proud to help spread the message that no one has to face this journey alone. We are committed to being a voice for those who are often forgotten and working every day to make sure that people living with memory loss receive the care, dignity, and respect they deserve. 💜

Thank you to everyone who joined and supported the cause, and showed up with such heart and determination. Together, we are making a difference! 🌍

🌟 Celebrating National Family Caregivers Month 🌟As we end the first week of National Caregivers Month, we want to take a...
11/07/2025

🌟 Celebrating National Family Caregivers Month 🌟
As we end the first week of National Caregivers Month, we want to take a moment to recognize and thank the incredible caregivers in our community. 💙

Your compassion, strength, and dedication make a world of difference every single day — and your work never goes unnoticed.

Here are a few gentle reminders and tips for caregivers:
💧 Take care of yourself — rest, hydrate, and give yourself permission to pause.
🤝 Ask for help — you don’t have to do it all alone.
🧘 Prioritize your well-being — even small moments of calm can make a big impact.
📚 Stay informed — understanding your loved one’s condition can reduce stress and improve care.
At Reflections Management & Care, we’re here to support you with guidance, resources, and personalized assistance. 💕

📞 Call us today to learn how we can help lighten your load and empower you in your caregiving journey.

🏡 Aging in Place Series - Part 2“Just install grab bars and Mom will be fine."If only it were that simple.Aging in place...
11/06/2025

🏡 Aging in Place Series - Part 2

“Just install grab bars and Mom will be fine."

If only it were that simple.

Aging in place is about so much more than home modifications. It requires four essential pillars:

🏥 Health & Medical Management 🍽️ Daily Living Support 🛡️ Safety & Environment
❤️ Social & Emotional Well-being

When Robert's family focused only on safety modifications, they missed three critical pillars. The result? A preventable health crisis that nearly ended his ability to stay home.

In Part 2 of our Aging in Place series, we share Robert's story and reveal why successful aging in place requires a holistic approach, not just hardware, but human support.

Don't mistake the house for the home.

Read the full article: https://reflectionscny.com/just-install-grab-bars-why-aging-in-place-is-about-so-much-more-than-home-modifications/

Address

52 Oswego Street Suite 10
Baldwinsville, NY
13027

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm

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