11/20/2025
Holly’s Implements New Safety Step for First Time Visits
At Holly’s Professional Cleaning, the safety of our crew and the peace of mind of our customers are always top priorities. Because of a recent tragic incident in Indiana where a cleaning crew accidentally went to the wrong home and one of them was fatally shot and killed by the homeowner, we are adding a simple but important new step to our onboarding process.
Beginning immediately, all new customers and any new service locations will be asked to provide a photo of the front of the home or how the house looks from the road or driveway. This helps our team confirm they are at the correct address before they exit their vehicle on a first time visit.
This small step ensures accuracy, prevents confusion, and keeps everyone safe.
When scheduling, new customers will be provided simple instructions on how to send the photo.
Thank you for helping us continue to provide safe, reliable service to all of our customers. We appreciate you.
- Mike & Danielle