Script Care, Ltd.

07/25/2022

The ATR supports accounting operations by performing a variety of record keeping, data entry and processing activity. This position collaborates with other Accounting Department Team Members by cross training, problem solving, and quality control. The ATR is responsible for greeting visitors, welcoming and directing them appropriately, notifying company personnel of their visitors’ arrival; and maintain the security and telecommunications system. This position will manage the main telephone line including receiving incoming calls, transferring to the appropriate person and taking messages when necessary. The ATR will report directly to the Accounting Manager.

KEY TASKS AND RESPONSIBILITIES

Maintain office security by following safety procedures and controlling access via the reception desk including issuing visitor badges and maintaining logbook
Responsible for various aspects of Accounts Receivable function – invoicing, posting to AR and collections
Maintain vendor files, analyze any discrepancies and unpaid
Maintain financial security by following internal accounting procedures.
Provide great customer service to all Script Care, Ltd. callers and visitors
Operate with confidentiality when dealing with client and patient information
Keep a clean and tidy reception area by complying with procedures, rules and regulations
Assist the accounting department with various tasks as needed
Set-up the conference room when there are visitors in the office
Maintain updated job knowledge by participating in educational opportunities
Manage the daily mail and package services for the company
Assist and support various tasks, jobs and projects as needed by the department
QUALIFICATIONS

1+ year of receptionist and/or administrative assistant experience
1+ year of general accounting experience
Intermediate basic office skills
PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES

Proficient in Microsoft Office suite (Word, Excel, etc.)
Excellent interpersonal and relationship management skills
Able to support multiple tasks, initiatives and projects simultaneously
Excellent verbal and written communication skills
Able to interact with all levels and departments of the company
Operates with a high level of confidentiality
Highly organized and strong attention to detail
Collaborative work style with a strong ability to network and build relationships

04/20/2022

PURPOSE OF THE ROLE

The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd. policies and procedures. This position will be responsible for providing timely, knowledgeable and courteous resolution and responses to pharmacy, member and product related inquires. This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer Support Representative will report directly to the Customer Support Manager.

KEY TASKS AND RESPONSIBILTIES

• Work with Customer Support Manager to set goals and objectives

• Handle inbound calls regarding plan inquires and documentation regarding pharmacy issues from members, clients, providers, pharmacies, and other inquiries

• Provide timely responses to routine inquiries on multiple products from members, providers, pharmacies, and employer groups

• Enter data accurately and timely into industry software

• Adheres to confidentiality, state, federal and HIPPA laws and guidelines regarding patient information; including internal and external correspondence

• Ensure that customer service performance standards and guarantees are met

• Utilize various company databases to access member information

• Abide by all rules, regulations and policies set forth by SCL

• Assist and support other duties as determined by the Customer Support Manager and the Quality Assurance Director

QUALIFICATIONS

• High school diploma or equivalent; college degree preferred

• Customer service and inbound call center experience required

• Pharmacy Technician certification helpful

PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES

• Proficient in Microsoft Office suite and industry related software programs

• Proven ability to build relationships; must be service oriented

• Excellent verbal and written communication skills, internally and externally

• Pharmacy and/or Healthcare experience preferred, especially in a call center setting

• Demonstrated ability to analyze situations and resolve issues in a timely manner

• Able to work independently and collaboratively with other SCL personnel

• Bilingual in Spanish/English advantageous

• Must be able to work flexible hours pursuant with industry demand

• High attention to detail and able to work in a fast-paced environment

1pm-9pm Monday through Friday with Rotating (9-5) Saturdays. On call shifts with accompanied additional compensation.
40 hours a week

04/20/2022

PURPOSE OF THE ROLE
The Benefit Setup Specialist will be responsible for reviewing, analyzing, modifying, and testing the adjudication system as it pertains to benefit plan design. This position will work closely with various departments of the Script Care Ltd. organization; including but not limited to, Platform Management, Quality Assurance and Operations. The role requires a strong technical aptitude, as well as robust analytical and investigational problem- solving skills. The Benefit Setup Specialist will report directly to the Director of Platform Management.

KEY TASKS & RESPONSIBILITIES
• Work collaboratively with the Director of Platform Management, Chief Management Officer and other executives to set objectives.
• Create, test and maintain group and plan information such as additions, modifications and terms in the adjudication system. Review and report any discrepancies.
• Update pricing, drug lists, benefit lists, pharmacy networks and other items that affect plan benefits. Review and report any discrepancies.
• Assist all departments with questions and troubleshoot issues as they relate to plan setup, rejections, overrides, etc.
• Create and run various reports, as requested
• Work with Director of Platform Management on programming requests for new functionality necessary to code benefit designs.
• Able to run and analyze full regression and new test claims to ensure benefit designs are coded accurately. Review and report discrepancies.
• Test and audit new versions of the adjudication platform as they pertain to benefit design capability. Review and report any discrepancies.
• Able to manage and support multiple projects, tasks, initiatives and deliverables simultaneously while paying close attention to deadlines
• Ability to interpret, comprehend and deploy changes under various time constraints
• Must be a self-starter and able to work independently

QUALIFICATIONS
• Bachelor’s Degree preferred
• Must be able to think analytically and methodically to solve complex problems
• Strong organizational skills
• Strong communication skills
• Experience in benefit plan coding, preferably in a Pharmacy Benefit Manager environment

PROFESSIONAL SKILLS, EXPERIENCE & COMPETENCIES
• Proficient with the full Microsoft Office suite with a willing and eagerness to learn new software programs as needed
• Excellent written and verbal communication skills, with the ability to successfully communicate with individuals from various levels of the organization
• Willing to travel as needed
• Able to provide insight and individual analyses on issues pertaining to benefit plan design and platform management
• Must be organized, possess a strong attention to detail and have exceptional follow-through skills
• Demonstrated ability to think independently and execute on decisions
• Willingness to occasionally work outside of normal business hours pursuant to industry demands

04/01/2022

Intranasal, pro-resolving lipid mediators appear to stop memory loss and brain degeneration in Alzheimer’s patients. The molecules work by reducing inflammation. In addition to appearing to help reduce the effects of Alzheimer’s, they have also shown promising results with stroke patients and those with retinal damage. Being able to administer the drug through a non-invasive, intranasal route will make it easier to, eventually, offer treatment to a broader range of patients.
https://medicalxpress.com/news/2022-03-intranasal-rx-halts-memory-experimental.html

A research collaboration between scientists at LSU Health New Orleans and the Karolinska Institutet in Sweden has found that applying specialized pro-resolving lipid mediators intranasally arrested memory loss and brain degeneration in an experimental model of Alzheimer's Disease (AD). The results a...

03/07/2022

PURPOSE OF THE ROLE

The Software Developer will be responsible for developing, testing and maintaining software applications spanning a wide range of operating systems, application platforms, languages, databases, web and backend services. This role will also work and provide insight and support within other areas of IT, including networking, systems and operations. The Software Developer will report directly to the Software Development Manager

KEY TASK AND RESPONSIBILITIES

• Assist with the design, coding, benchmark testing, debugging and documentation of new programs

• Participate in the development of new testing and monitoring systems

• Provide technical expertise and skill to perform software design, development, documentation, and implementation

• Monitor the availability and function of production systems

• Recommend and implement various security enhancements as needed

• Maintain, manage and test existing applications

• Respond to ad-hoc requests for data analyses

• Provide comprehensive support to internal users and achieve resolution to outstanding problems and issues

• Function as a backup for various IT networks, systems and operational processes

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with the IT department members to conduct analyses of issues, review new and existing code and perform testing

• Assist and support various development efforts for different functions and systems including, but not limited to: programming language (Perl, JavaScript, Go), relational databases (SQL Server), non-relational databases (Redis), messaging platforms (NSQ), cloud platforms (GCP), pharmacy applications, financial applications and source repository (Git)

QUALIFICATONS

• Bachelor’s Degree Required

• 3-5 years IT experience

PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES

• Extensive knowledge of data processing, hardware platforms, and enterprise software applications

• Strong aptitude for programming and problem solving

• Technical expertise in systems networking, databases, web development and user support

• Proven ability to manage multiple projects at a time and operate under tight time constraints

• Excellent verbal and written communication skills, internally and externally

• Background in database design in Microsoft SQL and Access

• Skilled in translating technology solutions and impact to various levels of business leaders

03/07/2022

Script Care, Ltd.'s is looking for a Corporate Controller. If you are a licensed CPA who is looking for a company to grow with click the link below to find out how to apply.

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1c6f7d0a-ccbe-4269-8db6-c798db5849b7&ccId=3722892_42&type=MP&lang=en_US

03/07/2022

The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd. policies and procedures. This position will be responsible for providing timely, knowledgeable and courteous resolution and responses to pharmacy, member and product related inquires. This role requires the maintenance of exceptional professionalism and customer service standards that Script Care, Ltd. has attained within the pharmacy benefit management industry. The Customer Support Representative will report directly to the Customer Support Manager.
KEY TASKS AND RESPONSIBILTIES
• Work with Customer Support Manager to set goals and objectives
• Handle inbound calls regarding plan inquires and documentation regarding pharmacy issues from members, clients, providers, pharmacies, and other inquiries
• Provide timely responses to routine inquiries on multiple products from members, providers, pharmacies, and employer groups
• Enter data accurately and timely into industry software
• Adheres to confidentiality, state, federal and HIPPA laws and guidelines regarding patient information; including internal and external correspondence
• Ensure that customer service performance standards and guarantees are met
• Utilize various company databases to access member information
• Abide by all rules, regulations and policies set forth by SCL
• Assist and support other duties as determined by the Customer Support Manager and the Quality Assurance Director
QUALIFICATIONS
• High school diploma or equivalent; college degree preferred
• Customer service and inbound call center experience required
• Pharmacy Technician certification helpful
PROFESSIONAL SKILLS, EXPERIENCES AND COMPETENCIES
• Proficient in Microsoft Office suite and industry related software programs
• Proven ability to build relationships; must be service oriented
• Excellent verbal and written communication skills, internally and externally
• Pharmacy and/or Healthcare experience preferred, especially in a call center setting
• Demonstrated ability to analyze situations and resolve issues in a timely manner
• Able to work independently and collaboratively with other SCL personnel
• Bilingual in Spanish/English advantageous
• Must be able to work flexible hours pursuant with industry demand
• High attention to detail and able to work in a fast-paced environment

03/02/2022

Currently, the most utilized drugs for inflammatory conditions are either over-the-counter standbys (i.e. Aspirin and Benadryl) or expensive biologics with complex administration requirements (i.e. Humira). This gap, where nothing advanced, but still easy and to use exists for immune modulating anti-inflammatory space offers an opportunity to create a “new” therapy based on a combination of the aforementioned OTC standbys – all of which have 20+ years of safety and efficacy data to expedite the review and approval process.
https://www.pharmacytimes.com/view/the-case-for-repurposing-established-drugs-in-novel-combination-therapies

Is big pharma overlooking the Goldilocks solutions right under our nose?

07/08/2021

Script Care, Ltd. is looking for a qualified Systems Administrator in the Beaumont, TX area. This is an in office position working with local and remote employees. Click the link below for more details.

04/21/2021

Script Care, Ltd. is looking for a qualified Systems Administrator in the Austin, TX area. This is an in office position working with local and remote employees. Click the link below for more details.