10/12/2024
Some providers have not been paid for the hard work they do.
Thank you AFHC for this update and supporting Adult Family Home Providers.
From the Department of Social and Health Services, Aging and Long-Term Support Administration:
The Health Care Authority (HCA) has informed the Department of Social & Health Services (DSHS) that there is a delay for this week's ProviderOne payment cycle, affecting some Social Services Providers. There are approximately 465 total providers who submitted claims by 10/8/2024 who are affected.
When will I receive payment for this week's claims?
The expectation is that electronic funds transfer (EFT) payments and paper checks will be sent on Monday, 10/14/2024. The payments sent out on 10/14/2024 will be on the Remittance Advice (RA) dated 10/18/2024.
Questions?
If you have questions about this or do not receive payment when expected, please contact HCA's Medical Assistance Customer Service Center (MACSC) via phone at 800-562-3022 (choose "provider services") or via webform (https://fortress.wa.gov/hca/p1contactus/home/socialservice?utm_medium=email&utm_source=govdelivery). We apologize for any inconvenience.
