The H-Line / NYS HIV Hotline

The H-Line / NYS HIV Hotline The New York State HIV/STI/HCV hotline provides HIV, STI, and Hepatitis C education, risk-reduction We are here for you.

The New York State HIV/STI/HCV hotline provides HIV, STI and Hepatitis C education, risk-reduction information and referrals. The hotline services are available free of charge to the general public. To request free *condoms and to access our online directory please visit thehline.org

*Condoms are discreetly mailed to your home

02/04/2026

Treat yourself right .Get tested .It's free ,fast ,and all love.
Reach out to get connected
(800) 541-2437

STIs affect Black communities more due to barriers, stigma, and unequal healthcare—not behavior. Breaking the cycle mean...
02/03/2026

STIs affect Black communities more due to barriers, stigma, and unequal healthcare—not behavior. Breaking the cycle means sharing information, getting tested, and centering Black voices.
This February, remember:
- Getting tested is self-love

- Open conversations build trust

- Prevention saves lives

- Everyone deserves affirming care

Your health matters to Black history

Need support or info? Our hotline can help.

Have questions?
📞 Call us at (800) 541-2437
💻 Chat with us at thehline.org

Taking control of your health has never been easier—or more private. NYS is giving FREE HIV self-test kits so you can ge...
02/02/2026

Taking control of your health has never been easier—or more private. NYS is giving FREE HIV self-test kits so you can get answers from the comfort of your own couch. No clinics, no appointments, no waiting rooms.
Click on the link https://survey.alchemer.com/s3/8280644/HSTG-Winter-2026-Eligibility-Survey

Knowledge is power! Whether your result is negative or positive, knowing your status is the first step toward a healthy future:

If Negative: Explore prevention options like PrEP to stay protected.

If Positive: Modern treatment (ART) allows people living with HIV to live long, healthy lives and reach U=U (Undetectable = Untransmittable).
Have questions?
📞 Call us at (800) 541-2437
💻 Chat with us at thehline.org

01/30/2026

January is almost over, and if you’ve already broken a few resolutions… same. But taking care of your sexual health isn’t about perfection — it’s about small choices that keep you feeling confident, empowered, and ready for whatever the year brings.

Start the year strong by taking care of the body you live, love, and play in.

Have questions? The H LINE is here to provide confidential, non-judgmental information and link you to testing sites near you.
📞 Call us at (800) 541-2437
💻 Chat with us at thehline.org

Reinicio de bienestar ✨Este mes, cuídate.✔️ Bebe más agua✔️ Muévete✔️ Descansa lo suficiente✔️ Come para energizarte✔️ H...
01/29/2026

Reinicio de bienestar ✨
Este mes, cuídate.
✔️ Bebe más agua
✔️ Muévete
✔️ Descansa lo suficiente
✔️ Come para energizarte
✔️ Hazte la prueba del VIH y las ITS
Tu salud es tu poder. Hacerte la prueba es cuidarte. 💙
Llama al (800) 541-2437 o inicia un chat para conectarte con centros de pruebas de ITS.
,nuevoyo

1. The Bicycle Helmet 🚲We don’t ban biking because it’s risky; we encourage helmets.Goal: Helmets don’t prevent accident...
01/28/2026

1. The Bicycle Helmet 🚲
We don’t ban biking because it’s risky; we encourage helmets.
Goal: Helmets don’t prevent accidents but reduce brain injury risk.
Reality: We accept risks and use helmets to reduce harm.
2. Needle Exchange Programs (SSPs) 💉
Syringe Service Programs give drug users sterile needles.
Goal: Prevent HIV and Hepatitis C transmission.
Reality: It accepts substance use disorder and focuses on preventing infectious disease, while connecting people to care.
3. Safe Disposal Sites 🗑️
Harm reduction helps communities, too. Safe disposal kiosks keep hazardous needles and medications off the streets and out of water supplies.
Goal: Prevent accidental needle sticks for workers, kids, and pets.
Reality: It creates a cleaner, safer community by solving a waste problem.


Have questions? The H LINE is here to provide confidential, non-judgmental information and link you to testing sites near you.

📞 Call us at (800) 541-2437

💻 Chat with us at thehline.org

We all know accidents and unexpected events can happen - you may use a condom only to have it break, or maybe you didn’t...
01/27/2026

We all know accidents and unexpected events can happen - you may use a condom only to have it break, or maybe you didn’t use one during your encounter and you’re not on PrEP. It’s important to have a plan beforehand, but if that’s not the case then you still have some options! Remember that PEP can help if your encounter has taken place within 72 hours, be sure to follow-up with HIV and STI testing, and consider talking to your provider about PrEP. You got this!


For general information on HIV, STIs, and Hepatitis C, connect with us today! We are available Mon.-Fri. 8 am-8 pm, Sat.-Sun. 10am-6pm.
📱Telephone Hotline
1-800-541-2437 (English)
🗨️Live Online Chat
thehline.org
💬Facebook Messenger m.me/nyshline
Visit our website thehline.org to request free condoms and to access our online resource directory. All services are free to NYS residents.

Talking to your partner about testing is an important step in building your relationship! Not sure where to start? The H...
01/26/2026

Talking to your partner about testing is an important step in building your relationship! Not sure where to start? The H Line is here to help. Call or chat with the line today!

Have questions? The H LINE is here to provide confidential, non-judgmental information and link you to testing sites near you.
📞 Call us at (800) 541-2437
💻 Chat with us at thehline.org

This  , let’s talk about the weight of words when it comes to HIV. Using labels or "jokes" about someone’s status doesn'...
01/23/2026

This , let’s talk about the weight of words when it comes to HIV. Using labels or "jokes" about someone’s status doesn't just hurt feelings—it creates a culture of fear that stops people from seeking care and testing.

A world means:

Choosing empathy over judgment.

Learning the facts: U=U (Undetectable = Untransmittable).

Remembering that a person is never their diagnosis.

Let’s trade the labels for love. ❤️🩺

Have questions? The H LINE is here to provide confidential, non-judgmental information and link you to testing sites near you.
📞 Call us at (800) 541-2437
💻 Chat with us at thehline.org

¿Se te descontroló un poco la situación durante las fiestas? ¡Es normal! Si crees que pudiste haber estado expuesto a un...
01/22/2026

¿Se te descontroló un poco la situación durante las fiestas? ¡Es normal! Si crees que pudiste haber estado expuesto a una ITS, aún estás a tiempo de tomar medidas:
💊 Pregunta sobre Doxy-PEP: Es como la píldora del día después, pero para las ITS. Tomar una dosis específica de doxiciclina dentro de las 72 horas posteriores a una relación sexual sin protección puede reducir significativamente las probabilidades de contraer sífilis, clamidia y gonorrea.
🧪 Prueba completa: La mayoría de las ITS no presentan síntomas de inmediato. Una prueba rápida y confidencial es la única manera de saberlo con seguridad, para que puedas recibir tratamiento y seguir adelante.
Hazlo hoy mismo: Llama al (800) 233-7432 o chatea en http://thehline.org/. Anónimo, confiable y gratuito. Mantengamos la energía de 2026 al máximo y el estrés al mínimo. 🧡

The HPV vaccine provides benefits for those up to 45 years old. If you still have not received it, call the H Line today...
01/21/2026

The HPV vaccine provides benefits for those up to 45 years old. If you still have not received it, call the H Line today to learn more!
📞 Call us at (800) 541-2437
💻 Chat with us at thehline.org

01/20/2026

Address

Bellmore, NY
11710

Opening Hours

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 9am - 7pm
Saturday 12pm - 4pm

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Our Story

H Line is the new name of the New York State HIV/AIDS Hotline that is responsible for providing counseling, education and referrals on HIV, STD, Hepatitis C and other support services to residents of the state of New York. If you want to speak with one of our counselors, you can:

• Call 1-800-541-2437 (Spanish) or 1-800-233-7432 (English).

• Chat with one of our counselors in real time through our website https://thehline.org

• Send us a message on Facebook Chat