American Health Connection

02/05/2026

We can help with over 90% of providers top priorities in 2026, specifically as they relate to improving operations and reducing costs. Find out how at: www.americanhealthconnection.com

02/02/2026

Artificial Intelligence (AI) continues to one of the hottest topics in healthcare — promising increased efficiency, better clinical decisions, and improved patient experiences. But the reality of AI adoption is more nuanced than the hype. Find out why here: https://americanhealthconnection.com/the-current-state-of-ai-in-healthcare-measured-progress-and-meaningful-impact/

01/30/2026

Before scheduling an appointment, over 80% of patients go to Google, Healthgrades, Yelp, or Facebook to read reviews. Here's one simple solution to improve online reviews, acquire more new patients and increase revenue: https://americanhealthconnection.com/one-simple-solution-to-improve-online-reviews-and-acquire-more-new-patients/

01/29/2026

Healthcare organizations who begin working with us see an average 75% increase in patient satisfaction as it relates to the scheduling process. Learn more about our many other benefits and services here: https://americanhealthconnection.com/services/

01/28/2026

Outsourcing does NOT mean offshoring – in fact there’s a world of difference that can transform your patient access department from a cost center to a revenue powerhouse. Find out here: https://americanhealthconnection.com/the-myths-of-outsourced-healthcare-call-centers/

01/27/2026

Snowstorms. Holidays. Staffing shortages.
Patients don’t care—they still call and they still want to talk to a live person.

That’s why healthcare organizations rely on American Health Connection, the nation’s first and most comprehensive healthcare-dedicated call center. We keep patient scheduling covered 24/7, no matter what. Here are just a few of the many advantages we offer you:

✅ 100% U.S.-based, dedicated agents
✅ Calls answered in 30 seconds or less
✅ Under 3% call abandonment
✅ Full coverage nights, weekends, holidays & bad weather

When conditions shut offices down, AHC keeps access open.

Because lost calls = lost revenue.

👉 Learn more: https://americanhealthconnection.com/

01/23/2026

We use AI to anticipate patient needs before frustration occurs, as well as improve agent performance. Find out more here: https://americanhealthconnection.com/healthcare-call-centers-maintaining-the-human-edge-in-an-ai-focused-world/

01/22/2026

01/19/2026

Today, we remember the noble acts of service Dr. Martin Luther King Jr. achieved throughout his life in the name of equality. Making a career of humanity is a powerful and bold statement that we respect, admire, and emulate. May he rest in power.

01/12/2026

Everyone talks about how AI can replace humans and fix call center challenges, but the fact is AI lacks true emotional intelligence (EI). Find out how you can overcome the challenges, improve your call center operations and the patient experience: https://americanhealthconnection.com/challenges-of-emotional-intelligence-in-ai-and-how-to-address-them-with-agent-assist-ai/

01/08/2026

This week's MGMA Stat poll found the biggest revenue cycle leaks for practices today are denials and appeals. In addition, close to 90% of all revenue cycle leaks happen at the front end of the patient journey. Learn seven ways we resolve those revenue leakage issues in this blog post: https://americanhealthconnection.com/7-ways-claim-denials-reduce-revenue-and-how-to-resolve-them/