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American Health Connection

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United States
Beverly Hills, CA
American Health Connection

American Health Connection is a 100% U.S.-based medical call center company.

The gateway to your medical organization isn’t the front door; it’s your voice on the phone. For our clients, American Health Connection’s approach and Patient Communication Management® has become the most trusted bridge between them and their patients, a true connection. Our Patient Communication Specialists professionally assist and guide callers, schedule appointments and route urgent and non-urgent calls 24 hours a day, 365 days a year including nights, weekends and holidays. The combination of our Patient Communication Management®, together with our advanced technology, is proven to eliminate dropped calls, reduce no-shows, reduce hospital readmission and improve care coordination, which all combine to substantially increase patient satisfaction.

10/24/2025

A recent MGMA survey showed almost half of providers are seeing poorer operating margins. One of the top causes was sharply increasing staffing expenses. We can show you how to reduce staffing costs, improve efficiency and enhance the patient experience at the same time. Learn more here: https://americanhealthconnection.com/five-ways-call-centers-are-key-to-a-profitable-patient-experience/

10/20/2025

Amazon Web Services went down today (Oct 20, 2025), impacting hospitals and providers nationwide. American Health Connection (AHC) can keep patient access open with built-in redundancy—distributed systems across multiple regions and providers—ensuring uninterrupted uptime and live, U.S.-based support. To get immediate help, visit: https://americanhealthconnection.com/contact-us/

10/13/2025

Healthcare has undergone a profound transformation in the past 15 years, and dedicated healthcare call centers were virtually unheard of. Learn how one company reinvented patient access to substantially improve operations as well as the patient experience. Learn more here: https://americanhealthconnection.com/the-transformation-of-healthcare-call-centers/

10/08/2025

The newly introduced Keep Call Centers in America Act is designed to ensure transparency in customer service operations. It also reflects growing concerns over the impact of overseas outsourcing on job losses. Learn more about its benefits to healthcare providers and patients: https://americanhealthconnection.com/the-keep-call-centers-in-america-act-how-it-helps-you-and-your-patients/

10/06/2025

We invite you to celebrate National Primary Care Week, organized by the American Medical Student Association (AMSA). This week is dedicated to promoting primary care by highlighting its critical role in health outcomes and addressing key healthcare industry challenges. To learn more about how we support primary care providers, visit our website: https://americanhealthconnection.com/

10/03/2025

Super Typhoon Ragasa devastated the Philippines, making the case for US-based call centers stronger than ever. Learn more here: https://americanhealthconnection.com/super-typhoon-ragasa-devastates-the-philippines-making-the-case-for-us-based-call-centers-stronger-than-ever/

10/01/2025

We're wrapping up at the MGMA's Leaders Conference in Orlando, FL and if you want to learn more about transforming your patient access department from a cost center into a powerful revenue generator, you can get more info here: https://americanhealthconnection.com/

09/29/2025

We're live at the Medical Group Management Association (MGMA) Leaders Conference in Orlando, FL! If you're here too, stop by booth #819 and learn how to transform your patient access department from a cost center to a powerful revenue generator! Look for us at booth 819 and get more info here! https://americanhealthconnection.com/

09/25/2025

Here's how American Health Connection (AHC) can resolve seven of the most common eligibility verification mistakes to improve operations, increase revenue, and enhance the patient experience.

Read Here: https://americanhealthconnection.com/7-ways-claim-denials-reduce-revenue-and-how-to-resolve-them/

09/24/2025

We're looking forward to being at MGMA's annual Leaders Conference September 28-October 1 in Orlando, FL and we'd love to see you there, too! Stop by booth #819 and learn how to transform your patient access department from a cost center to a powerful revenue generator! Look for us at booth 819 and get more info here: https://www.mgma.com/conferences/leaders/overview

09/17/2025

Outsourcing your call center provides substantial benefits many providers may not be aware of - improved workflows, reduced costs, enhanced patient experience and increased revenue. Find out more here: https://americanhealthconnection.com/

09/15/2025

Staffing costs continue to increase and for some healthcare providers they can be over 40% of overall operational costs. To learn how to completely eliminate those internal staffing costs, read our blog post: https://americanhealthconnection.com/how-to-eliminate-100-of-your-healthcare-call-center-employee-costs/

Address

8484 Wilshire Boulevard, Ste 501
Beverly Hills, CA
90211

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Website

http://www.americanhealthconnection.com/

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