J.L. Morgan & Associates, Inc.

03/17/2026

Every day is a new day, so always strive for today to be better than yesterday!

03/16/2026

Snow day at the office! Please be safe if you plan on driving! 

03/09/2026

We’re excited to share J.L. Morgan has officially joined the HST Pathways family. This partnership marks a thoughtful next step in our journey. One that strengthens our ability to serve healthcare organizations nationwide while staying true to the mission and values that have guided JLM for more than two decades.

While this collaboration expands opportunities, our commitment remains unchanged: J.L. Morgan will continue to support all healthcare organizations, including hospitals, physician practices, and other care settings, with the same level of expertise, service, and dedication our clients expect. Patient experience, compliance, and meaningful quality improvement remain at the core of everything we do.

We are grateful to our clients, partners, and team members who have trusted us along the way, and we look forward to this next chapter together.

Exciting news: HST Pathways has expanded its platform by adding J.L. Morgan & Associates to its family of solutions! They’re a CMS-approved CAHPS survey vendor that supports OAS CAHPS and other patient experience and quality measurement programs for ASCs and other healthcare facilities.

OAS CAHPS is required and linked to reimbursement for Medicare-certified ASCs and HOPDs, and surgery center leaders deserve a clear, reliable path to meet the requirement without adding unnecessary manual work.

J.L. Morgan brings deep experience as a CMS-approved CAHPS survey vendor, and HST brings the platform trusted by more than 1,800 ASCs. Together, we plan to help more ASCs turn patient experience feedback into actionable operational improvements.

Read the full announcement for all of the deets: https://www.hstpathways.com/blog/hst-pathways-expands-platform-by-adding-jlmorganandassociates/

03/09/2026

We're excited to start this new journey with HST Pathways!

Exciting news: HST Pathways has expanded its platform by adding J.L. Morgan & Associates to its family of solutions! They’re a CMS-approved CAHPS survey vendor that supports OAS CAHPS and other patient experience and quality measurement programs for ASCs and other healthcare facilities.

OAS CAHPS is required and linked to reimbursement for Medicare-certified ASCs and HOPDs, and surgery center leaders deserve a clear, reliable path to meet the requirement without adding unnecessary manual work.

J.L. Morgan brings deep experience as a CMS-approved CAHPS survey vendor, and HST brings the platform trusted by more than 1,800 ASCs. Together, we plan to help more ASCs turn patient experience feedback into actionable operational improvements.

Read the full announcement for all of the deets: https://www.hstpathways.com/blog/hst-pathways-expands-platform-by-adding-jlmorganandassociates/

02/26/2026

We were proud to support Crenshaw Community Hospital through Alabama’s Rural Hospital Investment Program. The program has been met with strong support, all centered on one goal — keeping healthcare strong right here at home.

12/25/2025

Happy Holidays! Thank you for trusting us this year—here’s to an even brighter 2026!

12/22/2025

Your words shape your mindset—and your mindset shapes your world. Try reframing your thoughts today! 💡✨

12/01/2025

We value your trust. Positive feedback like this fuels our passion for delivering top-tier surveys and assessments. 📝 Hearing that our dedicated team and clients shine in their roles reassures us that we're on the right path. 🌟

Thank you for sharing their experience.

11/25/2025

Ambulatory Surgery Centers (ASCs) face increasing pressure to meet regulatory requirements while maintaining exceptional patient care. At J.L. Morgan, we help ASCs turn compliance into opportunity with OAS CAHPS survey solutions that deliver actionable insights and measurable results.

Let’s work together to elevate patient experience and operational performance.

11/11/2025

Today we honor and remember the brave men and women who have served our country. Your courage, dedication, and sacrifice protect the freedoms we hold dear. From all of us at J.L. Morgan & Associates, thank you for your service. 🇺🇸

11/11/2025

As many of you know, our dear colleague and friend, Carla Wright, who was part of JLM for 10 years, has passed away. Carla was loved by all of us, and she will be deeply missed. Carla’s warmth, kindness, and dedication touched everyone who knew her.

Please keep her family in your thoughts and prayers during this difficult time.

Célébrez la vie de Carla Wright, laissez un message ou un souvenir et obtenez les informations pour le service de Southern Heritage Funeral Home & Cemetery.

09/15/2025

We’re proud to share that Jeff Morgan and Kristi Burgess were featured on the Healthcare Badlands Podcast! Their conversation highlights the impact our team is making in healthcare today.

Give it a listen today!

Jeff Morgan and Kristi Burgess of JL Morgan and Associates join the latest episode of The Healthcare Badlands Podcast todiscuss the value of patient communic...