02/27/2026
As Black History Month comes to a close, we reflect on the powerful achievements and contributions of Black professionals in Behavioral Healthcare. At Recovery at the Crossroads, we are especially grateful for the dedication and commitment our Call Center Representative Sheena Shanks brings to our team.
Sheena Shanks is a dedicated and compassionate professional with over ten years of experience in the field. She has served as a Discharge Planner, where she developed strong expertise in care coordination, client advocacy, and successful transitions of care. Known for her ability to meet people where they are, Sheena consistently ensures clients are supported with both efficiency and empathy. She believes deeply in treating every individual with dignity and respect and values the relationships she has built with both past and current clients.
Sheena is recognized for her professionalism, problem-solving skills. Outside of her professional accomplishments, she is excitedly preparing to welcome her first grandson, a new chapter that reflects the same love and dedication she brings to her work every day.
At Recovery at the Crossroads, one of NJ's leading addiction and mental health treatment centers, we remain committed to fostering an inclusive environment where every voice is valued and every story matters. To learn more about our treatment programs, call 856-644-7210 or visit www.racnj.com
