03/10/2026
After 21 years of dedicated service to the Indiana community, our office manager, Debbie, has decided to retire and spend much needed time with her family.
With her impending departure, we are looking to fill this position.
Key Responsibilities would include but not limited to:
• Prepare service materials including, photos, and personal keepsakes for client families.
• Maintain proper care, handling, and storage of service items and personal belongings.
• Prepare and process documents related to services, cremations, and office operations as directed by management.
• Perform general administrative duties such as answering phones, filing, some light billing and managing office equipment.
• Operate office systems including computers, multi-line IP phone systems, debit card machines, and the possibility of audio/visual equipment
• Greet and assist client families and visitors with professionalism, compassion, and respect
• Maintain a clean, organized, and professional office environment
Knowledge, Skills, and Abilities
• Compassionate and professional demeanor
• Strong verbal, people and written communication skills
• Excellent organizational and time-management abilities
• Ability to multitask and prioritize responsibilities effectively
• Strong attention to detail
• Ability to work collaboratively as part of a team
• High level of integrity, diplomacy and professionalism
If you are looking to expand your horizon into helping walk alongside families, make a difference and make their grief journey the best it can be, we're excited to hear from you. We're looking for someone to join our family-operated team as a valued member in helping someone on the worst day of their life, maybe just make it a little easier.
Compensation & Benefits
• Competitive pay based on experience
• 401(k) retirement plan
• Health insurance
• Dental insurance
• Vision insurance
If you or someone you know is interested, or would like more information on the full job listing, requirements and responsibilities, please email all resumes and or questions to: info@shoemakerfamilyservices.com
We can't wait to hear from you!