Quality Interactions, Inc

06/27/2025

In healthcare, how care is delivered can matter just as much as the care itself.

Person-centered care means listening closely, respecting what matters most to the patient, and building stronger relationships that lead to better outcomes.

Our latest blog post shares six practical ways to make your care more person-centered, starting today.

You can also download a free, printable tip sheet to share with your team.

Read the post: 6 Practical Ways to Deliver Person-Centered Care https://hubs.ly/Q03t_dTL0

Learn how person-centered care improves patient experience and health outcomes and get 6 practical tips for delivering person-centered care effectively.

06/06/2025

Assumptions in healthcare can lead to missed details, miscommunication, and gaps in care. Explore how person-centered care helps healthcare organizations improve outcomes by listening first and treating every patient as an individual—not a set of assumptions.

Read our latest blog post:
Avoiding Assumptions: Person-Centered Care for Improved Outcomes https://hubs.ly/Q03r665C0

Avoiding assumptions in healthcare leads to stronger communication, better patient relationships, and improved outcomes. Learn how person-centered care supports more effective treatment.

05/12/2025

In acupuncture, healing starts with connection. When patients feel heard, understood, and involved in their care, they’re more likely to stick with treatment and see real results.

In our latest blog post, we explore practical communication strategies for acupuncturists, including:

- Active listening
- Clear explanations
- Emotional validation
- Shared decision-making

Learn how to build trust, improve outcomes, and strengthen your practice—one conversation at a time.

Learn how patient-centered communication helps acupuncturists build trust, improve outcomes, and deliver inclusive, high-quality care

05/02/2025

The shift to value-based care is transforming what it means to be a healthcare provider. Today, delivering high-quality care means more than treating illness--it means improving outcomes and patient experience, and coordinating care across teams.

In our latest blog post, we look at how value-based care has evolved, where it stands now, and what providers and healthcare organizations need to know to prepare for what's next.

Read now 👉 What Every Provider Needs to Know About Value-Based Care

Learn what healthcare providers need to know about value-based care - it's history, current landscape, and what's ahead.

03/28/2025

As frontline healthcare providers, nurses are uniquely positioned to use patient-centered communication to improve patient experience and outcomes. Nurses can strengthen their practice by focusing on empathy, communication, and respect for personal values to create more meaningful connections with patients. Read our latest blog post for tips on how to deliver inclusive, high-quality care to every patient, every day.

👉 How Nurses Can Build Stronger Patient Relationships and Improve Outcomes https://hubs.ly/Q03dVF-R0

Learn how nurses can use patient-centered communication skills to improve patient experience and health outcomes.

03/13/2025

Effective pain management starts with communication. Patients experience and express pain differently based on their backgrounds, beliefs, and past experiences. When healthcare providers take the time to listen, use validated assessment tools, and respect patient preferences, they can improve care outcomes and build trust.

Our latest blog post discusses strategies for patient-centered pain management that prioritize clear communication and personalized care.

Read more: https://hubs.ly/Q03bPTvj0

Improve patient care with effective pain management strategies. Learn how communication, patient preferences, and assessment tools can enhance treatment outcomes. Read more on personalized, patient-centered care.

03/07/2025

A great dental experience is about more than just clinical expertise—it’s about how care is delivered. When patients feel heard, respected, and involved in their treatment, they’re more likely to follow recommendations, return for preventive care, and build long-term trust with their providers.

Our latest blog post explores patient-centered care in oral health, including:

- How communication and shared decision-making improve outcomes
- The biggest barriers to patient-centered dental care
- Practical strategies to create a more inclusive, accessible experience

By prioritizing patient-centered care, oral health professionals can improve patient experiences and outcomes.

Read the full post:

Patient-Centered Care in Oral Health https://hubs.ly/Q039Wb630

Learn how patient-centered care improves oral health outcomes by enhancing communication, accessibility, and trust between providers and patients.

02/28/2025

Better patient experiences start with better training.

Patients' health outcomes improve when they feel heard, respected, and valued. However, providing truly patient-centered care requires more than good intentions—it takes the right training.

At Quality Interactions, our expert-designed courses help healthcare professionals improve communication, reduce bias, and build trust with every patient they serve. By improving patient interactions, healthcare organizations and health plans can see better engagement, stronger outcomes, and higher quality ratings.

Learn how patient-centered training makes a difference:

Improving Patient Experience with Patient-Centered Training https://hubs.ly/Q038Ny0N0

Improve patient experience with expert-designed training from Quality Interactions. Equip healthcare teams with skills to enhance communication, reduce bias, and deliver patient-centered care.

02/21/2025

Healthcare providers are required to meet language access and disability inclusion standards under laws like the ADA and Title VI—but compliance isn’t just about avoiding penalties. It’s about delivering better care for all patients.

✅ Are your staff trained to work with professional medical interpreters?
✅ Do you provide accessible communication and accommodations for patients with disabilities?

Our latest blog post explores how healthcare organizations can meet legal requirements while improving patient trust and outcomes. Plus, we share training solutions to help your team get it right.

Read our post now:

Meeting Compliance Requirements While Improving Care: Language Access and Disability Awareness https://hubs.ly/Q037MR7X0

Ensure compliance with language access laws and the ADA while improving patient care. Learn how to provide interpreter services, disability accommodations, ad inclusive healthcare.

02/10/2025

Oregon healthcare professionals now have two new ways to meet their cultural competency training requirement with Quality Interactions!

We're excited to announce that two more of our courses are now officially approved by the Oregon Health Authority (OHA) to meet the state mandate. The newly approved courses are:

👉 Disability Awareness & Person-Centered Care (1 CE): Learn how to provide informed, inclusive care for patients with disabilities, improving communication and accessibility.

👉 High-Quality Care for Individuals with Limited English Proficiency (1 CE): Gain essential skills to communicate effectively with patients with limited English proficiency and ensure compliance with language access laws.

These online, self-paced courses provide practical, evidence-based training designed by healthcare and health equity experts. They also support compliance with ADA and language access regulations, helping providers deliver equitable, high-quality care for all Oregonians.

Read more about these newly approved courses and how they support Oregon’s commitment to culturally and linguistically appropriate care:

Discover newly approved cultural competency courses to help healthcare professionals meet OHA requirements for cultural competency continuing education in Oregon.

01/31/2025

Trust is the foundation of quality healthcare. Without it, patients may hesitate to seek care, follow medical advice, or share crucial health information. But trust isn’t automatic—it must be built and maintained through every interaction.

Our latest blog post explores six actionable ways healthcare professionals can strengthen patient trust, including strategies for improving communication, demonstrating cultural humility, and addressing disparities.

Read more: 6 Ways to Improve Patient Trust in Healthcare https://hubs.ly/Q034W85t0

👉 How do you work to build trust with your patients? We'd love to hear your thoughts!

11/14/2024

Happy National Nurse Practitioner Week! As we recognize the dedication of NPs, we’re also reflecting on how vital cultural understanding is to delivering person-centered care and boosting patient outcomes. Our latest blog post, “Cultural Competency for Nurse Practitioners,” provides actionable insights and strategies to support cultural inclusivity in your practice.

🔗 Read more here: https://hubs.ly/Q02YgvCb0