Quality Interactions, Inc

Quality Interactions, Inc Expert-designed online training for healthcare professionals. Trusted by healthcare leaders for 20+ years.

Build communication skills, improve outcomes, and support person-centered care with accredited courses and practical tools.

Clear communication isn’t optional in healthcare—it’s essential. Use our free Health Literacy Checklist to make every pa...
08/27/2025

Clear communication isn’t optional in healthcare—it’s essential. Use our free Health Literacy Checklist to make every patient interaction clearer, more effective, and easier to understand.

👉 Free Checklist | Addressing Health Literacy

Download our free Health Literacy Checklist with practical tips to simplify communication, confirm understanding, and improve patient outcomes.

From accrediting bodies to payers, healthcare organizations are under growing pressure to meet requirements from The Joi...
08/26/2025

From accrediting bodies to payers, healthcare organizations are under growing pressure to meet requirements from The Joint Commission, CLAS Standards, and NCQA.

In talking with our clients, we understand that healthcare organizations need support with:

- Meeting Joint Commission, CLAS Standards, and NCQA requirements
- Aligning governance, training, and data collection to advance health equity
- Integrating culturally and linguistically appropriate services into daily operations
- Demonstrating measurable progress to accrediting bodies and payers

Are you looking for practical steps and strategies to turn compliance goals into everyday practice?

Read more 👉 Achieving Compliance with Joint Commission, CLAS and NCQA Standards https://hubs.ly/Q03CL38v0

Learn how healthcare organizations can achieve compliance with Joint Commission, CLAS and NCQA standards, and payer requirements to ensure health equity.

Health literacy is essential to quality healthcare. When patients struggle to understand medical information, the result...
08/21/2025

Health literacy is essential to quality healthcare. When patients struggle to understand medical information, the result can be missed treatments, lower adherence, and worse outcomes.

In our latest blog, we share 5 practical strategies providers can use to integrate health literacy into everyday care, from using plain language to normalizing questions. Each approach helps improve comprehension, strengthen patient trust, and create safer, more effective care.

Read the full post 👉 Addressing Health Literacy in Everyday Practice [Free Checklist] https://hubs.ly/Q03DWD2b0

Improve health literacy with 5 practical strategies that simplify communication, reduce miscommunication, and lead to better patient outcomes.

Better communication = better health outcomes. Miscommunication in patient care can lead to missed follow-ups, poor adhe...
08/21/2025

Better communication = better health outcomes.

Miscommunication in patient care can lead to missed follow-ups, poor adherence, and reduced trust. Our free tip sheet, Reducing Miscommunication in Patient Care, gives you quick, practical strategies you and your team can start using today.

Download here 👉 Reducing Miscommunication Tip Sheet | Quality Interactions https://hubs.ly/Q03CFQSr0

Download our free tip sheet on reducing miscommunication in patient care for essential guidance on best practices for a more effective healthcare experience. 

✨ New Training: Social Determinants of Health (SDOH)Social, economic, and environmental factors have a major impact on h...
08/19/2025

✨ New Training: Social Determinants of Health (SDOH)

Social, economic, and environmental factors have a major impact on health outcomes, and healthcare professionals need the skills to respond effectively.

Our new multimedia SDOH training helps healthcare teams:

- Identify and address SDOH and health-related social needs (HRSN)
- Use screening tools and Z codes with confidence
- Improve patient experience and meet quality goals

See the training in action 👉 Demo SDOH Training https://hubs.ly/Q03D68gC0

Request a demo of our accredited Social Determinants of Health training. Equip healthcare teams to identify and address SDOH, improve patient outcomes, and meet quality goals.

Did you know that more than 28% of U.S. adults have a disability? That’s more than 1 in 4 people. Healthcare providers r...
08/18/2025

Did you know that more than 28% of U.S. adults have a disability? That’s more than 1 in 4 people. Healthcare providers regularly interact with patients who have visible and invisible disabilities—but without intentional training, well-meaning caregivers may fall short.

Person-centered training on disability awareness helps healthcare teams:
• Break down care barriers and builds trust
• Create a culture of inclusion, respect, and empowerment
• Signal leadership in advancing health equity and patient satisfaction

Read more 👉 Why Disability Awareness Training Is Essential for Healthcare Organizations

Learn how disability awareness training empowers healthcare teams to deliver equitable, person-centered care to advance health equity.

Clear communication is essential to providing quality healthcare. Misunderstandings between providers and patients can l...
08/13/2025

Clear communication is essential to providing quality healthcare. Misunderstandings between providers and patients can lead to missed diagnoses, poor treatment adherence, and lower satisfaction.

Our latest blog post shares 6 proven techniques you can use to make every patient interaction clearer, more effective, and more patient-centered. Plus download and share a free tip sheet!

Read now 👉 Reducing Miscommunication in Patient Care

Learn proven techniques to reduce miscommunication in patient care, improve outcomes, and strengthen trust.

Person-centered care is a powerful approach to healthcare that improves health outcomes and strengthens provider-patient...
07/31/2025

Person-centered care is a powerful approach to healthcare that improves health outcomes and strengthens provider-patient relationships. Our latest blog post discusses practical ways physicians can provide effective and personalized care for every patient.

What Physicians Need to Know About Person-Centered Care

Learn how physicians can improve outcomes and patient satisfaction by adopting a person-centered care approach that builds trust and supports shared decision making.

Urgent care settings are fast-paced, but building trust still matters. Learn simple, high-impact strategies clinicians c...
07/31/2025

Urgent care settings are fast-paced, but building trust still matters. Learn simple, high-impact strategies clinicians can use to quickly establish trust with patients and families in urgent care settings.

Building Trust in Urgent Care Settings

Learn how to build trust in urgent care settings to improve patient experience and health outcomes.

In acupuncture, healing starts with connection. When patients feel heard, understood, and involved in their care, they’r...
05/12/2025

In acupuncture, healing starts with connection. When patients feel heard, understood, and involved in their care, they’re more likely to stick with treatment and see real results.

In our latest blog post, we explore practical communication strategies for acupuncturists, including:

- Active listening
- Clear explanations
- Emotional validation
- Shared decision-making

Learn how to build trust, improve outcomes, and strengthen your practice—one conversation at a time.

Learn how patient-centered communication helps acupuncturists build trust, improve outcomes, and deliver inclusive, high-quality care

The shift to value-based care is transforming what it means to be a healthcare provider. Today, delivering high-quality ...
05/02/2025

The shift to value-based care is transforming what it means to be a healthcare provider. Today, delivering high-quality care means more than treating illness--it means improving outcomes and patient experience, and coordinating care across teams.

In our latest blog post, we look at how value-based care has evolved, where it stands now, and what providers and healthcare organizations need to know to prepare for what's next.

Read now 👉 What Every Provider Needs to Know About Value-Based Care

Learn what healthcare providers need to know about value-based care - it's history, current landscape, and what's ahead.

As frontline healthcare providers, nurses are uniquely positioned to use patient-centered communication to improve patie...
03/28/2025

As frontline healthcare providers, nurses are uniquely positioned to use patient-centered communication to improve patient experience and outcomes. Nurses can strengthen their practice by focusing on empathy, communication, and respect for personal values to create more meaningful connections with patients. Read our latest blog post for tips on how to deliver inclusive, high-quality care to every patient, every day.

👉 How Nurses Can Build Stronger Patient Relationships and Improve Outcomes https://hubs.ly/Q03dVF-R0

Learn how nurses can use patient-centered communication skills to improve patient experience and health outcomes.

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