My Ombudsman

My Ombudsman My Ombudsman is an independent program that empowers individuals, including their families and caregivers.

Thank you Asian Community Development Corporation for having us back at the 2025 Summer Picnic this past Saturday!  We l...
07/15/2025

Thank you Asian Community Development Corporation for having us back at the 2025 Summer Picnic this past Saturday! We loved being part of the celebration and enjoyed sharing our resources with the community!

Rain or Shine! See you today at the New Life Health & Safety Fair from 11AM-3PM!
06/28/2025

Rain or Shine! See you today at the New Life Health & Safety Fair from 11AM-3PM!

🚨🎉 TODAY! Come see us at RANDOLPH DAY! 🎉🚨📍 Zapustas Arena Parking Lot📅 Saturday, June 21, 2025🕐 1:00 PM – 3:00 PM📍 240 N...
06/21/2025

🚨🎉 TODAY! Come see us at RANDOLPH DAY! 🎉🚨

📍 Zapustas Arena Parking Lot
📅 Saturday, June 21, 2025
🕐 1:00 PM – 3:00 PM
📍 240 North Street, Randolph, MA

My Ombudsman will be there alongside many amazing community partners! Stop by our table to learn how we can help you or someone you know better understand and access their MassHealth health plan benefits. 💙

06/19/2025

My Ombudsman is closed today in observance of Juneteenth.
We will resume our normal hours of 9:00 AM to 4:00 PM tomorrow.

Thank you for your understanding as we honor this important day of reflection and celebration.

One Care members don't forget to Register for next week's Town Hall!!
06/03/2025

One Care members don't forget to Register for next week's Town Hall!!

Come see us at Chris' Corner- Recovery Resource Center this month.
06/02/2025

Come see us at Chris' Corner- Recovery Resource Center this month.

My Ombudsman services at Chris' Corner- Recovery Resource Center

My Ombudsman is a free resource funded by MassHealth. They can answer questions about MassHealth benefits and services, inform you of your rights, and help you figure out what to do when you get a denial letter or experience any other issues.

To schedule an appointment please call 508-552-8080 or email Lisa Trusas at ltrusas@chriscornermilford.com.

Tuesday, June 10th from 10am-2pm
Tuesday, June 24th from 10am-2pm

Closed in observance of Memorial Day 🕊️
05/26/2025

Closed in observance of Memorial Day 🕊️

Bringing color to the community, one stained glass at a time! A creative day with My Ombudsman at Upsala Elder apartment...
05/13/2025

Bringing color to the community, one stained glass at a time! A creative day with My Ombudsman at Upsala Elder apartments 🎨🫟🖌️

Mira cómo Mi Ombudsman puede ayudarte a acceder a tus beneficios de MassHealth. ¡Nuestros servicios son gratuitos y conf...
05/08/2025

Mira cómo Mi Ombudsman puede ayudarte a acceder a tus beneficios de MassHealth. ¡Nuestros servicios son gratuitos y confidenciales!

📹 Mira este video y compártelo con alguien que pueda beneficiarse de esta información.

📍 ¡Estamos aquí para ayudarte!

¿Tienes MassHealth y necesitas ayuda con tus beneficios, una apelación o encontrar un médico? Mi Ombudsman está aquí para ti.Somos un programa independiente ...

Great organization!
05/07/2025

Great organization!

Happy Testimonial Tuesday! We love hearing from program users.

REquipment is a great source of free, gently used, durable medical equipment (DME) and assistive technology (AT) for Massachusetts residents. Large items are available for delivery anywhere in the state for $20. Smaller items may be delivered with larger items for the same rate or shipped for $20. This happy program user bundled door k**b handles with a larger item of DME.

UCP of Western Massachusetts Stavros Center For Independent Living

So excited to be at the For the People Event Celebrating 40 years of Health Care for All!
05/01/2025

So excited to be at the For the People Event Celebrating 40 years of Health Care for All!

04/30/2025

Hoy - Today 11am -3pm

“Clothing insecurity is more than a lack of clothes—it’s a barrier to confidence, opportunity, and well-being. A simple act of giving can restore dignity and hope.”

At El Buen Samaritano, we are committed to ensuring that individuals and families in our community have access to clothing and basic essentials all year round. Our Clothing Distribution Program provides shirts, shoes, pants, coats, and even small household items to those in need.

We accept donations of new and gently used clothing (must be washed) as well as small household items. If you’d like to contribute, please call our office at 774-253-1619 or email 📧 info@ebsamaritano.org us to coordinate a drop-off appointment.

📍 Drop-off location:
39 Piedmont St, Worcester, MA

🌐 www.ebsamaritano.org

Your generosity makes a difference—thank you for helping us support our community! ❤️

Address

Malden, MA

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm

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Helping members of MassHealth plans

My Ombudsman is an independent non-profit that empowers individuals, including their families and caregivers, to access their services provided by MassHealth and its managed care plans.

What Does My Ombudsman Do?

My Ombudsman helps resolve members' issues and conflicts in a variety of ways. For example, we:


  • Provide information. My Ombudsman staff members answer questions about MassHealth health plans, including information about specific benefits, member rights, and how to access services.