My Ombudsman

My Ombudsman My Ombudsman is an independent program that empowers individuals, including their families and caregivers.

08/22/2025

Are you a wheelchair user — or do you love someone who is?
Have you ever been stuck waiting weeks or months for a repair, losing your freedom, your work, or your independence in the process?

You’re not alone. And you don’t have to stay silent.

Right now, our wheelchair repair reform bill has advanced to House Ways & Means as H.4358. This is a huge step forward, but it’s only the beginning. To get this bill across the finish line, we need every voice, every story, and every ounce of community power.

Here’s how you can help:

1️⃣ Say thank you. The committee moved our bill forward, and showing our gratitude helps keep momentum on our side.
👉 tinyurl.com/H1278Gratitude

2️⃣ Join the campaign. If you’re a wheelchair user, family member, ally — especially in Boston — we need you with us. Together we can fight for timely repairs and end the delays that leave people stranded.
👉 tinyurl.com/JoinDMECampaign

This is about more than a bill. It’s about dignity, independence, and the right to live our lives without being sidelined by broken systems.

📣 Share this post widely — the more people who know, the stronger we become.
💬 Have questions? Reach out to Destiny at dmaxam@dpcma.org

Join us. Add your voice. Be part of the change.

08/21/2025

You are invited! Join us on Thursday, October 16th for the Fifth Annual John Winske Memorial Awards, presented by Cityblock and Commonwealth Care Alliance. Visit tinyurl.com/JWMA-2025 for tickets.

The Winske Awards is DPC's annual community gathering, where we bring together members of the disability community and our partners to recognize outstanding leadership in disability justice and advocacy. This year, we are proud to celebrate four phenomenal honorees:

Thomas Menino Award for Public Service
*State Representative Christine Barber (34th Middlesex)
*State Senator Joanne Comerford (Hampshire, Franklin, and Worcester)

Mary Lou Maloney Award for Systemic Change
*Carl Richardson, ADA Coordinator for the MA State House

Bill Allan Award for Grassroots Advocacy
*Health Law Advocates

There are two ways to join the event: in-person, at the NonProfit Center (89 South Street Boston, MA 02111) or via Zoom livestream. Tickets are required for both options. To learn more about the event and to get your tickets today, please visit tinyurl.com/JWMA-2025.

DPC has a group of tickets reserved for community members for whom the ticket price is a barrier to entry. If you would like to learn more, please reach out to ahabermehl@dpcma.org.

Thank you to all of our sponsors and partners who make this event possible! Sponsorship packages are still available - reach out to ahabermehl@dpcma.org for more information.

Thank you Asian Community Development Corporation for having us back at the 2025 Summer Picnic this past Saturday!  We l...
07/15/2025

Thank you Asian Community Development Corporation for having us back at the 2025 Summer Picnic this past Saturday! We loved being part of the celebration and enjoyed sharing our resources with the community!

Rain or Shine! See you today at the New Life Health & Safety Fair from 11AM-3PM!
06/28/2025

Rain or Shine! See you today at the New Life Health & Safety Fair from 11AM-3PM!

🚨🎉 TODAY! Come see us at RANDOLPH DAY! 🎉🚨📍 Zapustas Arena Parking Lot📅 Saturday, June 21, 2025🕐 1:00 PM – 3:00 PM📍 240 N...
06/21/2025

🚨🎉 TODAY! Come see us at RANDOLPH DAY! 🎉🚨

📍 Zapustas Arena Parking Lot
📅 Saturday, June 21, 2025
🕐 1:00 PM – 3:00 PM
📍 240 North Street, Randolph, MA

My Ombudsman will be there alongside many amazing community partners! Stop by our table to learn how we can help you or someone you know better understand and access their MassHealth health plan benefits. 💙

06/19/2025

My Ombudsman is closed today in observance of Juneteenth.
We will resume our normal hours of 9:00 AM to 4:00 PM tomorrow.

Thank you for your understanding as we honor this important day of reflection and celebration.

One Care members don't forget to Register for next week's Town Hall!!
06/03/2025

One Care members don't forget to Register for next week's Town Hall!!

Come see us at Chris' Corner- Recovery Resource Center this month.
06/02/2025

Come see us at Chris' Corner- Recovery Resource Center this month.

My Ombudsman services at Chris' Corner- Recovery Resource Center

My Ombudsman is a free resource funded by MassHealth. They can answer questions about MassHealth benefits and services, inform you of your rights, and help you figure out what to do when you get a denial letter or experience any other issues.

To schedule an appointment please call 508-552-8080 or email Lisa Trusas at ltrusas@chriscornermilford.com.

Tuesday, June 10th from 10am-2pm
Tuesday, June 24th from 10am-2pm

Closed in observance of Memorial Day 🕊️
05/26/2025

Closed in observance of Memorial Day 🕊️

Bringing color to the community, one stained glass at a time! A creative day with My Ombudsman at Upsala Elder apartment...
05/13/2025

Bringing color to the community, one stained glass at a time! A creative day with My Ombudsman at Upsala Elder apartments 🎨🫟🖌️

Mira cómo Mi Ombudsman puede ayudarte a acceder a tus beneficios de MassHealth. ¡Nuestros servicios son gratuitos y conf...
05/08/2025

Mira cómo Mi Ombudsman puede ayudarte a acceder a tus beneficios de MassHealth. ¡Nuestros servicios son gratuitos y confidenciales!

📹 Mira este video y compártelo con alguien que pueda beneficiarse de esta información.

📍 ¡Estamos aquí para ayudarte!

¿Tienes MassHealth y necesitas ayuda con tus beneficios, una apelación o encontrar un médico? Mi Ombudsman está aquí para ti.Somos un programa independiente ...

Great organization!
05/07/2025

Great organization!

Happy Testimonial Tuesday! We love hearing from program users.

REquipment is a great source of free, gently used, durable medical equipment (DME) and assistive technology (AT) for Massachusetts residents. Large items are available for delivery anywhere in the state for $20. Smaller items may be delivered with larger items for the same rate or shipped for $20. This happy program user bundled door k**b handles with a larger item of DME.

UCP of Western Massachusetts Stavros Center For Independent Living

Address

25 Kingston Street 4th Floor
Boston, MA
02111

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm

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Helping members of MassHealth plans

My Ombudsman is an independent non-profit that empowers individuals, including their families and caregivers, to access their services provided by MassHealth and its managed care plans.

What Does My Ombudsman Do?

My Ombudsman helps resolve members' issues and conflicts in a variety of ways. For example, we:


  • Provide information. My Ombudsman staff members answer questions about MassHealth health plans, including information about specific benefits, member rights, and how to access services.