02/04/2026
Upcoming opportunities to chat with an ombudsman during virtual office hours are: February 16th 8-10am and February 23rd 5-7pm!
My Ombudsman is an independent program that empowers individuals, including their families and caregivers.
25 Kingston Street 4th Floor
Boston, MA
02111
| Monday | 9am - 4pm |
| Tuesday | 9am - 4pm |
| Wednesday | 9am - 4pm |
| Thursday | 9am - 4pm |
| Friday | 9am - 4pm |
Be the first to know and let us send you an email when My Ombudsman posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
My Ombudsman is an independent non-profit that empowers individuals, including their families and caregivers, to access their services provided by MassHealth and its managed care plans.
What Does My Ombudsman Do?
My Ombudsman helps resolve members' issues and conflicts in a variety of ways. For example, we: