PT Clinic Metrics

PT Clinic Metrics We help Physical Therapy business owners stop guessing, plug the leaks, and build a profitable practice without overwhelm.

Quick question for PT clinic owners — do you know your arrival rate right now?That's the percentage of scheduled visits ...
04/17/2026

Quick question for PT clinic owners — do you know your arrival rate right now?

That's the percentage of scheduled visits that actually showed up. If it's under 90%, you don't have a marketing problem. You have a conversion and retention problem, and more new patients won't fix it. They'll just make your schedule look fuller while the money still doesn't show up.

The clinics that turn things around fast aren't the ones that run more ads. They're the ones that stop accepting a 78% arrival rate as normal.

What's yours running at right now? Drop it in the comments and I'll tell you what to look at next.

👉 Free Clinic Stat Sheet: https://ptclinicmetrics.com/clinic-stat-sheet

— Andrew

There was a month early on at Intecore PT where I genuinely didn't know if we were going to make it.We were busy. We wer...
04/10/2026

There was a month early on at Intecore PT where I genuinely didn't know if we were going to make it.

We were busy. We were seeing patients. I thought we were doing everything right.

But I had no idea what was actually happening with the money.

I wasn't tracking revenue per visit, I wasn't looking at cancellation rates, and I had no visibility into how many open slots we had the following week. I was running a business completely blind.

That month scared me enough to change.

I started tracking three numbers every single week. Within 90 days the picture looked completely different — not because I got more patients, but because I finally understood what was going on inside the business.

If you don't have a simple way to track your numbers, download the free Clinic Stat Sheet here:

👉 https://ptclinicmetrics.com/clinic-stat-sheet

— Andrew"

I'm Andrew Vertson — DPT and clinic owner.And for a long time, I trusted that the billing side was just... taken care of...
03/27/2026

I'm Andrew Vertson — DPT and clinic owner.

And for a long time, I trusted that the billing side was just... taken care of. I was wrong.

When I finally looked closely at what was actually being collected versus what should have been collected — the gap was significant.

Nobody was being dishonest. We just weren't watching the right things.

We were undercoding, letting denials sit unchallenged, and losing revenue every single month without realising it.

Most clinic owners never catch it. Which is a shame because it's one of the easiest things to fix!

If you want to know whether your billing company is costing you money, I put together a free guide that walks you through exactly what to check.

It's called "Is Your Billing Company Losing You Money?" — and it covers the specific questions most clinic owners have never thought to ask.

👉 💰️ Download it free here: https://ptclinicmetrics.com/billing-guide

I went to PT school to help people.Nobody taught me how to run a business.When I opened Intecore PT, I was a good clinic...
03/23/2026

I went to PT school to help people.

Nobody taught me how to run a business.

When I opened Intecore PT, I was a good clinician. But as an owner? I was completely flying blind.

I tracked how tired I was and how full the schedule felt.

I kept telling myself — if we just get more patients, it'll sort itself out.

It didn't.

Because I wasn't watching the numbers that actually matter.

Revenue per visit. Arrival rate. Monthly profit.

I didn't know mine. Not really.

And that gap between working hard and knowing your business is healthy — is exactly what burns clinic owners out.

I built PT Clinic Metrics because I lived the hard version first, and I don't want other owners to waste the years I did.

If you want to see the three numbers I check every single week in my own clinics — download the free Clinic Stat Sheet below.

It's where I'd start if I were opening a clinic today.

👉 https://ptclinicmetrics.com/clinic-stat-sheet

If I bought your clinic tomorrow, here’s what I’d check first — every single week...Before ads.Before hiring.Before “we ...
02/26/2026

If I bought your clinic tomorrow, here’s what I’d check first — every single week.
..Before ads.
Before hiring.
Before “we need more leads.

1️⃣ Arrival Rate
How many scheduled visits actually showed up?

If this is under 90–92%, your marketing isn’t the issue.
You’re leaking what you already have.

2️⃣ Revenue Per Visit
Total collected ÷ total visits.

If this number is low, more leads won’t fix it. You’ll just work harder for the same margin.

3️⃣ Next Week’s Schedule
How many open slots exist right now for next week?

If next week isn’t mostly full by Thursday, you don’t need better marketing.

You need better follow-up.

Here’s the hard truth:

Most clinics don’t have a marketing problem.

They have a conversion and system problem.

Marketing magnifies what already exists.

If your systems are tight?
Marketing accelerates growth.

If they’re loose?
Marketing accelerates chaos.

Every Monday, check the numbers first.

Then decide if you actually need more leads.

👉 If you don’t have a simple way to track these weekly, download the free weekly stat sheet that I use in my own clinics every Monday: https://ptclinicmetrics.com/clinic-stat-sheet

It’ll show you exactly what to look at.

When I talk to clinic owners I see this more than anything...Owner treats 40+ hours.Then goes home and runs payroll.Answ...
02/23/2026

When I talk to clinic owners I see this more than anything...

Owner treats 40+ hours.

Then goes home and runs payroll.

Answers staff texts.

Checks cancellations.

Worries about cash flow.

And tells themselves: “It’s just a season.”

But if that season has lasted three years… let me tell you, it’s NOT a season.

You didn’t open a clinic to feel trapped inside it.

You opened it for freedom... to spend more time with family... to build your dream home... travel the world... or whatever the vision for your life may be!!

But freedom doesn’t magically show up.

It comes from structure.

Numbers.
Processes.
Standards.

When you don’t have those, the clinic runs you.

When you do, you finally breathe!

If you want to build something that doesn’t require 60 hours forever,
start with clarity.

Start with the numbers.

If you want me to look at your clinic with you, book a free call with me here: https://ptclinicmetrics.com/strategy-call

We’ll walk through it together and figure out what actually needs fixing so you can live the life you deserve!

— Andrew

I used to think if the clinic was busy, we were winning.We had a full schedule, the phones were ringing...Of course, it ...
02/19/2026

I used to think if the clinic was busy, we were winning.

We had a full schedule, the phones were ringing...

Of course, it felt good!

But then I’d look at the bank account and think…

“Why does this still feel tight?”...

Here’s what I finally understood:

Busy just means people are coming in.

Profitable means:

• Your revenue per visit makes sense
• Your arrival rate is tight
• Your therapists aren’t under-utilized
• You’re not leaking visits every week

Most clinic owners don’t have a marketing problem.

They have a visibility problem inside their own numbers.

And I get it. We didn’t go to PT school to stare at spreadsheets.

But once I started tracking the right metrics weekly, everything changed.

If payroll stresses you out…

If you feel like you’re working 60+ hours and not getting ahead…

Start with the basics.

And if you want me to look at your clinic with you, book a call here:

We’ll walk through it together and figure out what actually needs fixing and get you on the right track: https://ptclinicmetrics.com/strategy-call

— Andrew

Can I be honest with you?When I first opened my clinic, I didn’t track revenue per visit.I tracked how tired I was.I tra...
02/17/2026

Can I be honest with you?

When I first opened my clinic, I didn’t track revenue per visit.

I tracked how tired I was.

I tracked how busy we felt.

I tracked how stressed payroll week made me...😖

And I kept telling myself: “If we just get more patients, this will fix itself.”

It didn’t.

Because here’s the uncomfortable truth:

If you don’t know your revenue per visit, you don’t know whether your schedule is helping you…
or quietly draining you.

You can be fully booked and still be underpaid.

You can be “crushing it” clinically and still not building profit.

That gap between effort and outcome? That’s what burns clinic owners out.

Revenue per visit isn’t JUST a metric.

It’s the moment you stop guessing.

It’s the moment you stop hoping volume will save you.

It’s the moment you start acting like the CEO instead of just the PT who treats people.

You don’t need 20 KPIs. You need the few that show you the big picture so you can grow a profitable business that doesn't keep you up a night. 👍

👉 Start with revenue per visit.

If you want a simple way to track it weekly (without 400 KPIs), my $49 Monthly Stat Sheet walks you through it step by step.

It's not complicated, it's the exact one I use in my own clinics each month. Get it here before the price goes back to $97: https://ptclinicmetrics.com/pt-monthly-stat-sheet 📊

I’m going to say something that might annoy a few people.If your clinic isn’t profitable right now…adding more patients ...
02/13/2026

I’m going to say something that might annoy a few people.

If your clinic isn’t profitable right now…

adding more patients probably won’t fix it.

I see it all the time.

Owner gets stressed.
Revenue feels tight.

So the instinct is:

“Let’s market harder.”
“Let’s run ads.”
“Let’s get busier.”

But here’s what actually happens:

More patients + same systems = More chaos, exhaustion and the same margin.

If your arrival rate is leaking…

If your revenue per visit is low…

If your schedule has gaps next week…

More patients just magnify the problem.

Before you grow, fix.

That’s why I always tell clinic owners:

Track the core numbers weekly, tighten the system and then scale.

If you want the exact sheet I use in my own clinics, right now I'm offering it to PT clinic owners for $49 (usually $97).

It’ll show you what’s actually happening in under 10 minutes.

👉 Get your monthly tracking sheet here: https://ptclinicmetrics.com/pt-monthly-stat-sheet

If you need help walking through it, I'm here!

— Andrew Vertson

⚠️ Attention PT Clinic Owners: For a Limited Time — Get My Monthly Clinic Stat Sheet for Just $49 (Normally $97)The  #1 ...
02/11/2026

⚠️ Attention PT Clinic Owners: For a Limited Time — Get My Monthly Clinic Stat Sheet for Just $49 (Normally $97)

The #1 Reason Most Clinics Aren’t Profitable?

They don’t track the right numbers. Or any numbers.

And without numbers… you’re just guessing.

📉 You feel busy, but revenue’s flat.
📉 You’re adding visits, but not seeing profit.
📉 You’re working harder than ever, but still stressed about payroll.

I built this Monthly Clinic Stat Sheet to solve that exact problem in my own clinics — And now it’s yours for just $49 (normally $97).

This Monthly Tracker gives you:

✅The exact metrics used in successful multi-location PT practices
✅ Auto-calculates your key KPIs
✅A high-level view of your practice’s health in one easy-to-read sheet
✅ Insights that help you grow your clinic, improve team performance, and track revenue per visit with clarity
✅ Built to plug-and-play in Google Sheets or Excel
This one tool could change how you run your entire business.

👉 Grab it now before the price jumps back to $97: https://ptclinicmetrics.com/pt-monthly-stat-sheet

If payroll keeps you up at night, start here:1) Arrival rate (are visits leaking?)2) Revenue per visit (are you getting ...
02/10/2026

If payroll keeps you up at night, start here:

1) Arrival rate (are visits leaking?)
2) Revenue per visit (are you getting paid for the care you’re delivering?)

Most clinics don’t need a flood of new patients to improve profit.
They need to stop losing the ones they already earned… and stop undercharging their time.

If you tighten those two numbers, profit gets a lot more predictable — fast.

If you want, DM me “SCOREBOARD” and I’ll tell you the exact weekly targets I use with clinic owners (and what to fix first based on your numbers).

February is when most clinic owners realize: 👇“Wait… where did the money go?”And it’s not because you’re doing something...
02/05/2026

February is when most clinic owners realize: 👇

“Wait… where did the money go?”

And it’s not because you’re doing something “wrong.” It’s because you’re checking your numbers too late!!

Here’s the CEO habit that changes everything:

The 15-minute Monday Numbers Check...

Every Monday, look at:

1. Arrivals (show rate)
2. Visits completed
3. Revenue per visit
4. Payroll %
5. Next week’s schedule gaps

Then ask ONE question: “What’s the one leak I can fix this week?”

Not 12 changes. Not a total overhaul.

One fix every week.

That’s how you go from stressed + reactive to to calm + in control. 😌

Want my exact weekly tracker? Download the free Weekly Stat Sheet here while you can: https://ptclinicmetrics.com/clinic-stat-sheet

Address

3159 Rocky Point Road NW
Bremerton, WA
98312

Alerts

Be the first to know and let us send you an email when PT Clinic Metrics posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to PT Clinic Metrics:

Share