01/20/2026
🎉It’s a new year, which means more spotlights!!!
Meet Katelyn, the Sunshine of Our Front Desk! 🎉
Katelyn is a friendly, vital face at the NWFMR front desk. You might recognize her from the front desk, where she's been a vital part of our team for over two years, and a cherished member of the VMFH family since 2019 (that includes the good old Harrison days!).🥰 Outside of work, the full-time mom enjoys walks, playing Animal Crossing 🎮 or Fortnite 🔫, spending time with her dog 🐶, and sleeping 😴.
Her day starts with coffee ☕ and a true crime show 🕵️♀️ or YouTube video. At the front desk, she's an ultimate multitasker, handling everything from opening the clinic to checking in patients, scheduling 🗓️, and verifying insurance. She loves the variety, noting, "Each day is always a little bit different." ✨
Katelyn is motivated by the deep connections she's formed with patients, considering them friends 🤗. She hopes to "make them smile even for a second," 😄 recognizing that visits can be difficult for them. She joined NWFMR for face-to-face interaction, missing it after almost five years in medical records. 🗣️
Her biggest inspiration is her mom 💖, who worked in medicine for 30 years and is now returning to school for her RN. Inspired by her mom's motivation, Katelyn is currently in college to become a surgical tech 🩺.
She emphasizes the importance of "Open communication" 💬, saying the team works "so well together" 🤝 and is "the best team here!" 💪 She plans to stay with NWFMR until she completes her surgical tech program, with a long-term goal of working at the hospital 🏥 while staying active in her daughter's school life 🏫.
For true crime enthusiasts, she recommends Crime Ju**ie 🎧 or Radio Rental 📻.
Katelyn cherishes her memories with patients ❤️ and describes the work environment as "honestly healing." 😌 She says, "we are a family here. 👨👩👧👦 I know I can trust these people with my life. 🙌 I love it here." 🥰