IntellaTriage

01/12/2026

What if the quality of care didn’t depend on the time of day?
Care doesn’t happen in shifts and clinical excellence shouldn’t either.
Patients experience care as one continuous journey, even when our systems divide responsibility by hour or handoff. Designing care to work across all hours isn’t about doing more. It’s about building models that hold up when it matters most.

01/11/2026

Sunday Smarts, Triage FAQ #5: There are multiple ways to handle your triage.
Compare your options:
Non-clinical Answering Service (low cost, high risk)
Field Nurse Staffing (good patient experience, poor nurse experience)
Internal Triage Team (high cost/high headache risk, good patient/nurse experience)
Outsourced Triage (Improved operations, good patient/nurse experience)

Many agencies adopt a hybrid model: internal triage during office hours and outsourced after-hours nurse triage for hospice and home health coverage overnight and weekends.
IntellaTriage can do both. Our nurses triage 24/7, freeing up your clinical staff, prioritizing patient experience, and simplifying operations.

01/08/2026

IntellaTriage is expanding nurse-first triage with care team coordination. Read the press release to learn how Care Team Coordination is helping providers like Empath Health deliver continuous, connected care while protecting nurses and improving outcomes across every hour. https://bit.ly/4pswMZe

01/05/2026

Home Care 100 is where leaders go to pressure-test ideas and plan for what’s coming next.
We’re heading to Scottsdale to meet with providers, compare notes, and talk through what 2026 will demand from post-acute organizations: from after-hours strategy to scaling care teams without burning out nurses. If you’re attending, let’s grab time to talk about what’s new, what’s changing, and what’s working.

Schedule a meeting with our team, we’d love to connect while we’re there.

01/04/2026

Patient needs don’t end with the workday, so why do our systems?

In home-based care, patients and families experience care as continuous.
Too often, our systems divide responsibility by hour, handoff, or coverage model.

After-hours isn’t just a scheduling challenge. It’s a test of whether care can remain connected, nurse-led, and clinically sound across all hours.

I shared some perspective on why continuity, not coverage, is becoming the new standard for care at home, and how nurse-first access, coordination, and engagement play a role.

👉 Read the full article:

24-hour nurse-first access is becoming the standard for hospice and home health. Learn why after-hours clinical care must work across all hours.

01/01/2026

Happy New Year & welcome, 2026! Today we express our heartfelt gratitude to the providers, nurses, caregivers, and partners who make compassionate, high-quality post-acute care possible every day. Thank you for trusting us to support your patients, strengthen your teams, and stand beside you through every after-hours moment that matters.

This year, we remain committed to our mission: improving the lives of nurses and patients. And we proudly deliver on our mission through through timely, compassionate, nurse-first care.

Here’s to a new year of meaningful impact, continued partnership, and brighter moments for the patients and communities we serve together.

Wishing you health, peace, and purpose in 2026.

12/28/2025

Sunday Smarts: What Providers Are Asking Us Most.
Nurse-Triage FAQ #4: What issues can triage resolve? and when do we escalate?
Not every call requires a home visit or an ambulance.

Nurse triage can resolve many common concerns remotely: pain, nausea, shortness of breath, medication questions, and caregiver anxiety. But when symptoms escalate, safety is unclear, or orders fall outside protocol, the triage nurse routes the call to on-call clinicians or dispatches a visit.
It’s clinical judgment in real time, prioritizing patient safety and comfort.

The goal is the right decision, right away. Find out more: https://bit.ly/48q3OCK

12/25/2025

The future of post-acute care is arriving fast. Are you prepared?

We’ve laid out the strategic questions every leader must be asking now to protect quality, strengthen teams, and stay ahead in 2026. Questions like: Are we prepared for next-generation outcomes measurement? Does Our Operational Infrastructure Scale? Are We Investing in Interoperability (Not Just Integration)? and Are We Treating Triage as a Clinical Strategy, Not a Cost Center?

Read the guide to gain some clarity on how to look ahead into 2026 and beyond.

Find key strategic questions, KPIs, and operational priorities hospice & home health leaders must evaluate now to thrive in 2026 and beyond.

12/22/2025

If you’re shaping the future of post-acute care, Home Care 100 is where the real conversations happen and we’ll be right in the middle of them.

Our CEO, Daniel Reese, is taking the stage on Day 1 to talk about what 24/7 care really needs to look like. Spoiler alert: it’s nurse-first and built around smarter care team coordination. If you’re rethinking after-hours coverage, staffing strain, or continuity of care, this is a session you won’t want to miss.

We’ll be in Scottsdale. Let’s connect. Schedule time with our team ahead of the conference.

12/21/2025

The decisions you make today will shape your patients’ experience, your nurses’ well-being, and your organization’s stability for years to come.

Ask yourself: Are our workforce strategies built for long-term sustainability?

How are we protecting nurse recovery time?
Are on-call responsibilities driving turnover?
Do we understand the cost of attrition vs. support services?

Discover foundation to explore and what to measure now: to ensure your workforce sustainability becomes a competitive advantage. Explore the full article:

Find key strategic questions, KPIs, and operational priorities hospice & home health leaders must evaluate now to thrive in 2026 and beyond.

12/18/2025

The next 12 months will define the future of post-acute care. Workforce strain, payment changes, and rising expectations are forcing leaders to rethink how they operate, staff, and scale.

We pulled together the strategic questions every hospice, home health, and palliative leader should be asking now to stay ahead of the curve.

If you're planning for 2026, this is your roadmap.

Find key strategic questions, KPIs, and operational priorities hospice & home health leaders must evaluate now to thrive in 2026 and beyond.