IntellaTriage

04/30/2026

The strongest organizations aren’t just managing calls. They’re creating continuity by delivering good after-hours triage, leading to fewer escalations, better handoffs, and stronger days afterward.

We’re on our way to the Home Care Association of New York State Annual Conference, and one thing we’re hearing everywhere: "After-hours doesn’t just impact nights, its ripple effects also define the next day."

The strongest organizations aren’t just managing calls. They’re creating continuity by delivering good after-hours triage, leading to fewer escalations, better handoffs, and stronger days afterward.

If you’re attending the HCANYS Conference, let’s talk about how your after-hours strategy is shaping everything that follows.

Stop by table 8, or reach out to Gio Pagano to connect!

04/27/2026

We’re heading to the New England Home Care & Hospice Conference and Trade Show to talk about what 24/7 clinical access actually looks like: not just coverage, but consistency.

Because families don’t experience your organization in shifts.
They experience it in moments that matter.

And when those moments are handled by experienced nurses, supported by the right systems, it shows.

If you’ll be in New England, let’s connect. Book a quick conversation with Gio Pagano.

04/26/2026

What if after-hours felt… under control? That’s the conversation we’re bringing to the TAHC - Tennessee Association for Home Care Annual Meeting.

Because the reality is that nights and weekends shape more of the patient experience than most people realize. And when those hours are supported the right way, everything changes:
✔ Nurses feel protected
✔ Patients feel safe
✔ Teams feel prepared

If you’re heading to the TAHC Meeting, let’s connect. We’d love to hear what after-hours feels like in your organization and share what “good” triage can look like.

Message us to meet up with the team.

04/23/2026

Leading providers are rethinking how deeply after-hours care impacts patient experience, nurse workload, and operational stability. We’re looking forward to talking with providers about how our nurse-first triage, backed by award-winning technology, creates more consistent clinical access across every hour.

Stop by the Innovation Showcase to meet the team at Axxess's Conference (May 4-6).

04/20/2026

IntellaTriage is proud to be a sponsor at the National Partnership for Healthcare and Hospice Innovation Annual Summit. Why? Because it's another way we can support the non-profit leaders redefining serious illness and end-of-life care.

We’re excited to join these leaders and to share how after-hours support plays a critical role in the future of care at home.

Let’s connect while we’re there. Please reach out to Gio or Brad to schedule time to discuss what we're hearing in the triage space and how our learnings and our team can support you.

04/19/2026

Headed to HCAW?

We’ll be there talking about:
✔ Nurse-first care
✔ After-hours transformation
✔ Real operational impact

Stop by and visit with Rob Queener, and let’s rethink what your nights and weekends could look like.

04/15/2026

At the Trustbridge Hospice Foundation Tee Off this weekend, our team had the opportunity to personally show IntellaTriage’s support for the important work the foundation does to support the unfunded patient programs and services offered by Trustbridge. We applaud the care they help provide to the patients and families who need it.

Daniel Reese and Harrison Tucker represented us well (no surprise there). We did notice a familiar name climbing the leaderboard… nice work, Daniel.

Thank you for having us and welcoming IntellaTriage as a sponsor. More importantly, thank you for the incredible, deeply meaningful work you do every day.

04/13/2026

We’re heading to the Association for Home & Hospice Care of North Carolina Annual Conference in fabulous Raleigh-Durham! Let’s talk about what after-hours care should actually feel like for your nurses and your patients.

If you’re attending, come find us. We’d love to show you what good triage looks like.

04/10/2026

"I’m driven by the opportunity to guide caregivers, protect patient dignity, and offer reassurance and clarity when emotions and symptoms escalate. Working remotely allows me to be fully present and focused, with minimal distractions, no rushing from room to room, just me, my clinical judgment, and a family that needs steady guidance." - Merial Spears, IntellaTriage Nurse.

Clinical excellence is built by people. Today, we’re celebrating our Nurse of the Month: Merial Spears!

In a world that’s pushing healthcare toward automation and shortcuts, nurses like Merial remind us what truly holds care together: clinical judgment, calm communication, and compassion in the moments that matter most.
Thank you for representing nurse-first triage care at its best. 💙

04/09/2026

Good after-hours care removes barriers. Patients and caregivers don’t navigate complex phone systems or rely on callbacks. They reach a licensed nurse quickly, often within seconds. Immediate, direct access to a licensed nurse delivers:
Faster clinical intervention
Reduced anxiety
Fewer avoidable escalations. Is your agency a high-performing organization? Find out what "good" triage looks like:

Discover what defines high-quality after-hours care in home health and hospice for faster nurse access, consistent triage, & better outcomes.

04/06/2026

So many of the organizations we speak to don’t have a defined clinical standard for after-hours care. They have a process.

That's where the high-performing teams do something different: They design for consistent, high-quality clinical decision-making on every call, every time.

That’s what improves outcomes.

See what high-quality after-hours care actually looks like:

Discover what defines high-quality after-hours care in home health and hospice for faster nurse access, consistent triage, & better outcomes.

04/04/2026

Spring holidays = compressed staffing + higher pressure.

Like everyone else, we are excited to see the first signs of spring and celebrate the holidays - and perhaps take a trip... but we also see the ripple effects that Spring Fever, holidays, and school breaks have on clinician staffing and after-hours loads. The best teams don’t just prepare for it. They’re built for it.

Have you been adjusting for variable call volumes and variable staff coverage?https://tinyurl.com/Holiday-Call-Volume-AfterHours