KangaRoo-tique

Our Story

FAQs: *How do I purchase a KangaRoo-tique product? Once you have decided what you want to order, message here or email at kangaroo_tique@yahoo.com with the details of your order - what you want, what fabrics you want, and if necessary, the measurements of your child (for belts and vests.) *How do I pay? At this time, Paypal is the only form of payment that KangaRoo-tique is able to accept. Even if you do not have a PayPal account, you can pay with your debit or credit card via PayPal. KangaRoo-tique will invoice you after your order has been placed. Prompt payment is appreciated and necessary for a quick turnaround. *What is your turnaround time? Personal customers of KangaRoo-tique (not including sponsorships) will have your product(s) made and shipped within 2-5 business days of payment. *What are your shipping charges? G-tube pad/belt shipments are $3-4. Other products depend upon the weight of the finished package. Please message me if you have any questions about shipping charges for a potential order. KangaRoo-tique is happy to ship internationally, but please contact me before ordering if you live outside the US. *Do I have to choose the same fabric for all of my Roo-pads? Not at all! While some people like to have all of their fabric matching, others do not. You are welcome to pick a different fabric for every Roo-pad if you desire. *What will happen if my order does not arrive? This rarely happens. All orders include a tracking number and most US orders arrive within 5-7 business days. If for some reason your order does not arrive within 10 business days, please contact me and I will be happy to work something out with you. *What if my belt doesn't fit upon arrival? When measuring your child (or yourself) for a belt, please measure from a SITTING position, around the belly where the tube sits. Do not add anything, as I add a few extra inches to custom belts for future growth. This is important, since my products are of a personal nature and I cannot accept returns on them. If the mis-measurement is my fault, I will remake the belt for you upon receipt of the other belt. *Do you offer embroidery on belts or other items? Not at this time. I hope to be able to offer this in the future.

*What is your return/refund policy? KangaRoo-tique does not offer refunds. Returns may only be made if the product arrives defective. It is up to KangaRoo-tique's discretion if a replacement will be sent or original item will be repaired. Original item MUST be returned before a replacement can be sent. Original item MUST be returned within 3 days of delivery (please include a tracking number.) KangaRoo-tique prices are as follows: *Roo-pads are $15 for a set of 7 and are available in 2”, 2.5”, and 3.” Snap closure only unless velcro is requested prior to payment. *Roo-belts up to 25" are $25; above 25" will be $35. Belts will include velcro window and closure, 2 velcro line-tamers, and elastic for best fit. *Trach pads (3" or 4") are $15 for a set of 6. Snap closure unless velcro is requested prior to payment. *Weighted blankets and vests - please email for price, as these vary a lot. *Cooling vests - prices range for sizes 2T-12. Ice packs and shipping included in price.

*Reusable snack/sandwich/quart bags - save money and the environment with these reusable/washable baggies - prices range from $2-5.

*Roo-belt extender - these can give you an additional 6” to the life of your favorite belt -- $6.

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