AMR Western New York

04/21/2026

Flag up. Spirits high. City ready.

LET’S GO SABRES!!

04/17/2026

All week long, we’ve been proud to honor our incredible dispatch team during National Public Safety Telecommunicators Week!

From recognizing their impact behind the scenes to even celebrating together at a fun bowling night, it’s been all about showing our appreciation.

We are grateful for the calm, steady voices, who play such a crucial role in every response across our community.

04/16/2026

Our very own Smiley was at Friendship Baptist Church all day for the National Grid "Customer Assistance" event meant to connect community members with important support services like energy affordability, payment plans, community health resources, food access programs and other critical resources.

As part of our commitment to community care, AMR WNY is proud to support opportunities that help individuals and families access the resources they need to stay safe and healthy.

Thank you to everyone who stopped out today to speak with us. 🚑

04/16/2026

If you are in need of the following services, stop by today! We are here 🚑♥️

We are encouraging residents to attend the National Grid Customer Assistance Event on Thursday, April 16th at Friendship Baptist Church (402 Clinton Street).

This event connects community members with important support services including energy affordability programs, payment plans, community health resources, food access programs and other critical assistance options.

As part of our commitment to community care, AMR WNY is proud to support opportunities that help individuals and families access the resources they need to stay safe and healthy.

Stop by to say hello to our crew if you plan to attend! 🚑

04/14/2026

We’re proud to recognize the incredible public safety telecommunicators of AMR Western New York during National Public Safety Telecommunicators Week. They are the calm, steady voices behind the scenes.

Throughout the week, we’ll be celebrating and highlighting these essential team members, just as we strive to honor their service to our community every single day.

Their commitment and professionalism empower our crews to respond with confidence, compassion and precision -- when seconds count.

04/13/2026

As an EMS dispatcher for AMR Western New York, Katie Caffee has spent the past year and a half guiding some of life’s most critical moments from behind the scenes. She thrives in a fast‑paced environment, bringing calm to chaos as the first voice people hear in their moment of need.

Katie’s work goes far beyond coordination. It requires steady composure. She approaches every call with patience and a deep commitment to compassionately listen, ensuring no detail is missed and every caller feels supported. Whether helping locate a missing child through clear, focused communication or offering reassuring guidance during emergencies, Katie exemplifies the heart of EMS service.

Thank you, Katie, for being the calm in the chaos and for the difference you make every single day!

04/12/2026

This week, we’re honoring our GMR public safety telecommunicators who serve as the first connection in moments that matter most. Your dedication, professionalism and unwavering support help our teams respond with confidence and care.

Thank you for all you do to support our patients, partners and team members.

04/07/2026

🚨 NOW HIRING: AMR DISPATCHERS – BUFFALO, NY! 🚨
Join AMR Buffalo and become the calm, confident voice that helps save lives. 💙📞

💼 Full-Time Dispatcher
💵 Starting at $21.42/hr
📍 Buffalo, NY

What You'll Do:
✨ Take emergency & non-emergency calls
✨ Dispatch EMS resources with precision
✨ Support first responders in the field
✨ Keep communities safe with every call

👉 Apply today at https://careers.gmr.net/amr/jobs/56154 and be part of something bigger! 🚑

amr is hiring a Dispatcher in Buffalo, New York. Review all of the job details and apply today!

04/06/2026

Fueling the lifesavers who never stop! 🚑🚨

Thank you to Speedway for the generous snack donation to support our AMR Western New York teams. Your kindness helps keep our crews energized and ready to answer every call. We appreciate your support of our frontline heroes!

Pictured below: EMT, Jacqueline “Jackie” Halmstad

04/02/2026

We had a great time at the Buffalo Prenatal-Perinatal Network Touch-A-Truck event! 🚑

Our team was proud to be on site today, connecting with so many amazing families and community members. Events like this are such a great reminder of how important it is to meet people where they are, provide helpful resources and build strong community relationships.

A special thank you to Nicole Karlis, Program Supervisor at Buffalo Prenatal, for inviting us to be part of this incredible event. Nicole previously served as a paramedic with AMR from 2006 - 2020, and it was so great to reconnect and witness the continued impact she’s making in our community for families in need.

Thank you to Buffalo Prenatal for including us in such a fun and meaningful day. We loved meeting everyone who stopped by to see our ambulance!

04/02/2026

Exciting to see one of our own receive national recognition 👏🏼

Congrats, Kari and thank you for all you do for EMS in our community!

Meet Kari Smistek. She is a graduate of our Earn While You Learn program who now supports AMR Western New York as a field training officer, paramedic in Buffalo, NY. Not only does Kari give back to her community through her work as a frontline first responder, but she also works as a tenured instructor, helping fellow EMTs and students obtain their industry certifications. Having become a true testament to the possibilities attainable through EMS, we proudly celebrate Kari’s journey and look forward to the continued impact she brings to GMR.

https://ow.ly/Rf1E50YzpIQ

04/02/2026

Full circle moments, like this, are what it’s all about!

Breona McCarter used to walk the halls of her charter school in Buffalo with big dreams about her future. Today, she walked those same halls, but this time representing AMR Western New York as our Community Engagement Specialist and attending the school's community-wide job fair.

Bre now plays a vital role in connecting AMR to the communities we serve. From organizing community events and outreach opportunities to making sure our employees stay engaged and connected beyond the ambulance, she helps build the relationships that make our mission stronger every day.

Today was a true full circle moment, showing students what’s possible when passion meets purpose!

We’re proud to have Bre representing AMR and inspiring the next generation right where her own journey began.