Pro EMS

Additionally, we provide emergency medical services to Harvard University and the Massachusetts Institute of Technology.

We've served the City of Cambridge since 1969, providing emergency medical services in cooperation with the Cambridge Fire, Police and Emergency Communications Departments. Pro EMS partners with Emerson Hospital to provide advanced life support (ALS) services to the communities of Boxborough, Carlisle, Concord, Lincoln, Maynard, Stowe and Weston, collectively known as the Central Middlesex Emergency Response Association (CMERA), operating under the Emerson Paramedics brand. Primary backup services are provided to the towns of Watertown and Belmont. Pro EMS also works with several related entities. Pro EMS Center for Medics, a CoAEMSP accredited paramedic and EMS training center, Prodigy, a CAPCE accredited online learning management system and Pro EMS Solutions, our EMS reimbursement, technology and administrative services division. We’ve been recognized by numerous state and national organizations for our commitment to excellence. Pro EMS was the first ambulance service in Massachusetts to be accredited by the Commission on Accreditation of Ambulance Services (CAAS) and we are current members of the Academy of International Mobile Healthcare Integration (AIMHI), a national collective of high-performance EMS systems.

12/14/2025

Happy Hanukkah! Thank you to all our field providers, dispatchers, and support staff for all your hard work and dedication. We wish you and your family a wonderful and safe holiday!⁠
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12/12/2025

Safety first! All our new hires participate in the mandatory In Control Crash Prevention training. They learn crucial skills like emergency avoidance maneuvers and advanced steering to help keep themselves and our patients safe on the road.

12/10/2025

Welcome to the Pro EMS team! We're thrilled to have our new EMT and Paramedic who joined us this December.⁠
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11/27/2025

Happy Thanksgiving! Thank you to all our field providers, dispatchers, and support staff for all your hard work and dedication. We wish you and your family a wonderful and safe holiday!⁠
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11/25/2025

Through a program with the Massachusetts Department of Public Health, Office of Preparedness and Emergency Management, Pro EMS has placed 20 Zoll Ventilators (ZOLL EMS and Fire) into service.

For several years, Pro has utilized both the Zoll EMV+ and Z ventilators in the inter-facility setting, but this program adds capacity in the 911 setting. Each ALS asset is now equipped with a ventilator, further enhancing clinical care in the prehospital setting.

A special thank you to our partners at MDPH OPEM for this innovative program supporting EMS throughout the Commonwealth.

11/21/2025

Hands-on training is key to delivering high-quality patient care. Here we are practicing intraosseous (IO) access—a critical skill for emergency situations. Dedicated to the best continuing education to provide the best care.

11/17/2025

Our latest HALO training focused on ventilators. Mechanical ventilation is an important part of our ALS care and it's critical that every PRO provider ensures high-precision respiratory support for our patients, regardless of the complexity of the situation.

11/14/2025

Welcome to the Pro EMS team! We're thrilled to have our new EMT who joined us this November.⁠
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11/12/2025

What an unbelievable sight captured during last night’s late-night shift. Mother Nature putting on a show above our Emerson Hospital ALS unit.

Photo by Paramedic McKay

11/11/2025

Pro EMS salutes and thanks our country’s veterans of the armed forces, especially our own Pro EMS veterans. ⁠
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11/07/2025

Always learning, always improving! Our teams regularly participate in hands-on training sessions to ensure they maintain expert-level proficiency with life-saving technology and essential skills. We believe continuous education is key to providing the best patient care.

11/03/2025

Pro EMS is honored to be named one of the 100 Best Fleets of 2025 by FLEETSolutions. This award is a testament to the hard work and dedication of our entire team, from our fleet managers and technicians to every single member of the team who prioritizes safety, efficiency, and preparedness.

Address

31 Smith Place
Cambridge, MA
02138

Website

http://www.proems.com/

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