02/26/2025
Job Offer: Non-Emergency Medical Transportation Driver
We are excited to announce an opportunity for a dedicated and responsible individual to join our team as a Non-Emergency Medical Transportation Driver. In this vital role, you will be responsible for safely and efficiently transporting clients to and from their medical appointments. Your commitment to punctuality and customer service will ensure our clients receive the care and attention they deserve. Please note that all candidates must successfully pass a background check and drug test prior to employment.
Key Responsibilities:
- Punctual Attendance: Arrive at work on time and fully prepared for your scheduled shifts.
- Follow Directives: Receive and execute work orders from the supervisor regarding client pick-up and drop-off locations and times.
- Timely Transportation: Ensure clients are transported to their medical appointments promptly, adhering to their scheduled times.
- Client Assistance: Provide support to clients as they enter and exit the vehicle, ensuring their safety and comfort.
- Communication: Notify the supervisor once clients have been successfully dropped off at their destinations.
- Traffic Management: Report any traffic delays encountered during return trips to the supervisor in real-time.
- Incident Reporting: Immediately report any incidents or accidents to the supervisor to ensure proper documentation and follow-up.
- Wheelchair Lift Operation: Operate wheelchair lifts as required, ensuring the safety of clients with mobility challenges.
- Policy Adherence: Comply strictly with all company policies and protocols to maintain a safe and professional working environment.
Qualifications and Requirements:
- Customer Service Experience: A minimum of [insert years] years of previous customer service experience, demonstrating a proven ability to assist clients in a thoughtful, caring, and efficient manner.
- Valid Driver's License: Must possess a valid driver's license with a minimum of three years of driving experience; candidates must also be over 21 years of age.
- Clean Driving Record: A spotless driving record with no points is essential.
- Reliable Work History: A strong track record of reliability and responsibility in previous employment; references from former employers will be required.
- Education: A high school diploma or GED is preferred, although not mandatory.
Preferred Skills:
- Composure Under Pressure: Ability to maintain a calm demeanor in a fast-paced and occasionally stressful environment.
- Passion for Service: A genuine passion for helping others and providing exceptional service to clients.
- Communication Proficiency: Strong verbal communication skills to effectively interact with clients, supervisors, and other stakeholders.
- Local Knowledge: Familiarity with the Linn and Johnson counties area, as well as the broader Iowa State region, is highly advantageous.
- First Aid/CPR Certification: While certification is a plus, we are willing to provide training and certification if necessary.
Additional Information:
The ideal candidate for this position will exhibit excellent communication skills, a strong sense of enthusiasm for the role, and a commitment to providing outstanding customer service. We believe in fostering a supportive work environment, and comprehensive training will be provided to equip you for success in this position.
If you are passionate about making a difference in the lives of others and meet the above qualifications, we encourage you to apply. We look forward to reviewing your application!
To apply, please email your resume and cover letter to: info@rambavalues.com (mailto:info@rambavalues.com).
