BlueCare Tennessee

BlueCare Tennessee bluecare.bcbst.com We have participated since the program inception in 1994 as the only State health insurer. Please note that:
1.

BlueCare Tennessee is an independent licensee of the BlueCross BlueShield Association and a licensed HMO affiliate of its parent company BlueCross BlueShield of Tennessee. Located in Chattanooga, Tennessee, BlueCare Tennessee is a Managed Care Organization (MCO) that delivers health care solutions through its provider network, combining physical and behavioral health to over 440,000 TennCare enrol

lees. We are the only major MCO remaining in the program today. BlueCare Tennessee is a wholly-owned subsidiary of Southern Diversified Business Services, Inc. (SBDS), which is a for-profit holding company and wholly-owned subsidiary of BlueCross BlueShield of Tennessee (BCBST). We have a mission to serve the people of Tennessee, both in our products and services and in our numerous outreach activities.


- TERMS OF USE -
The BlueCare Tennessee fan page provides a forum in which to share questions, comments and feedback around health related topics. The comments, photos, videos and other materials posted by fans do not necessarily reflect the opinions of BlueCare Tennessee, or its affiliated businesses, employees, directors, officers, customers, partners or vendors. Do not rely on the accuracy of any user content posted on this page. The information on this page is related solely to health-related topics at BlueCare Tennessee. All materials posted by users must comply with Facebook Terms of Use. BlueCare Tennessee periodically monitors Facebook posting on the BlueCare Tennessee page. BlueCare Tennessee expects, however, that all users will be responsible and not post any materials that fall into any of the following categories and may remove any materials that:
- Include Protected Health Information (PHI).
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
- Publish, post or distribute any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.
- Upload or attach files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents.
- Upload or attach files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another person's computer.
- Falsify the origin or source of software or other material contained in a file that is uploaded.
- Advertise or offer to sell any goods or services, or conduct or forward surveys, contests, or chain letters.
- Download any file posted by another user from a forum or source that you know, or reasonably should know, cannot be legally distributed in such manner.
- MEMBER QUESTIONS -
Members who have questions with health plan coverage questions, questions about appeals or other specific questions, should call the number on the back of their ID card. Posts may contain content from Third Party Websites and/or pages. The third party's privacy policy and security practices apply and may differ from BlueCare Tennessee’s standards;
2. BlueCare Tennessee is not responsible for and does not control, endorse or guarantee the information, content, availability, viewpoints, products or services contained in the linked site; and
3. BlueCare Tennessee does not endorse the organizations linked to from facebook.com/BlueCareTN. We obey federal and state civil rights laws. We do not treat people in a different way because of their race, color, birth place, language, age, disability, religion, or sex. Do you think we did not help you or you were treated differently because of your race, color, birth place, language, age, disability, religion, or sex? You can file a complaint by mail, by email, or by phone. Here are three places where you can file a complaint:

Health Care Finance
and Administration
Office of Civil Rights Compliance
310 Great Circle Road, Floor 4W
Nashville, Tennessee 37243
Email: HCFA.Fairtreatment@tn.gov
Phone: 855-857-1673 (TRS 711)

You can get a complaint form online
at: http://www.tn.gov/hcfa/article/
civil-rights-compliance
U.S. Department of Health & Human Services
Office for Civil Rights
200 Independence Ave SW,
Rm 509F, HHH Bldg
Washington, DC 20201
Phone: 800-368-1019
(TDD): 800-537-7697

You can get a complaint form online at: http://
www.hhs.gov/ocr/office/file/index.html Or you
can file a complaint online at: https://ocrportal. hhs.gov/ocr/portal/lobby.jsf

Do you need free help with this document? If you speak a language other than English, help in your language is available for free. This page tells you how to get help in a language other than English. It also tells you about other help that’s available. Spanish: Español ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de
asistencia lingüística. Llame al 1-800-468-9698 (TTY: 711: 888-418-0008). Kurdish:
(TTY: 711: 888-418-0008) 1-800-468-9698
Arabic:(888-418-0008-1: 711 800-468-9698-1
Chinese: 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-468-9698
(TTY 711: 888-418-0008) 。
Vietnamese: Tiếng Việt CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí
dành cho bạn. Gọi số 1-800-468-9698 (TTY: 711: 888-418-0008). Korean: 한국어 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수
있습니다. 1-800-468-9698 (TTY: 711: 888-418-0008)번으로 전화해 주십시오. French:Français ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont
proposés gratuitement. Appelez le 1-800-468-9698 (ATS: 711: 888-418-0008). Amhraic: አማርኛ ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ
ሚከተለው ቁጥር ይደውሉ 1-800-468-9698 (መስማት ለተሳናቸው: 711: 888-418-0008). Gujarati: ગુજરાતી સુચના: જો તમે ગુજરાતી બોલતા હો, તો િન:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે
ઉપલબ્ધ છે. ફોન કરો 1-800-468-9698 (TTY: 711: 888-418-0008)
Laotian: ພາສາລາວ ໂປດຊາບ: ຖ ້ າວ ່ າ ທ ່ ານເວ ົ ້ າພາສາ ລາວ, ການບ ໍ ລ ິ ການຊ ່ ວຍເຫ ືຼ
ອດ້ ານພາສາ, ໂດຍບໍ ່ ເສັ ຄ່ າ, ແມ່ ນມີ ພ້ ອມໃຫ້ ທ່ ານ. ໂທຣ 1-800-468-9698 (TTY: 711: 888-418-0008). German: Deutsch ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche
Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-468-9698 (TTY: 711: 888-418-0008). Tagalog: Tagalog PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga
serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-468-9698 (TTY: 711: 888-418-0008). Hindi: हिंदी ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।
1-800-468-9698 (TTY: 711: 888-418-0008) पर कॉल करें।
Serbo-Croatian: Srpsko-hrvatski OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke
pomoći dostupne su vam besplatno. Nazovite 1-800-468-9698 (TTY- Telefon za osobe sa oštećenim
govorom ili sluhom: 711: 888-418-0008). Russian: Русский ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны
бесплатные услуги перевода. Звоните 1-800-468-9698 (телетайп: 711: 888-418-0008). Nepali: नेपाली न दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू
निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-800-468-9698 (टिटिवाइ: 711: 888-418-0008) ।
Persian: یسراف
1-800-468-9698 (TTY: 711: 888-418-0008)


BlueCross BlueShield of Tennessee
The Privacy Office
1 Cameron Hill Circle
Chattanooga, Tennessee 37402-0001
Phone: 888-455-3824

• Do you need help talking with us
or reading what we send you?
• Do you have a disability and need help
getting care or taking part in one of our
programs or services?
• Or do you have more questions about your
health care? Call us for free at 1-800-468-9698. We can connect you with the free help or service you need. (For TTY call: 711 and ask for
888-418-0008)

Regular breast cancer screenings can help you protect your health. These screenings can find cancer earlier, when it can...
04/30/2026

Regular breast cancer screenings can help you protect your health. These screenings can find cancer earlier, when it can be easier to treat. And they may even find cancer before you or your doctor notice any symptoms.

Women age 40 to 74 with average risk for breast cancer should get a mammogram every two years. A mammogram is an x-ray of the breast. The CDC says a mammogram is the best way for most women to be screened for breast cancer. Your doctor may recommend screenings more often based on your health and family history. Talk with your doctor about your screening options.

We cover breast cancer screenings at no extra cost for our members. Ask your doctor at your next checkup if it’s time for your screening.

Warmer weather means it’s a great time to get outside and get active. Walking, running, jumping rope and riding a bike a...
04/23/2026

Warmer weather means it’s a great time to get outside and get active. Walking, running, jumping rope and riding a bike are all great ways to be active outdoors. But it’s important to be safe in the heat.

These tips from the American Heart Association can help you have fun and stay safe outside.

• Try to avoid exercising outside in the afternoon. It’s usually the hottest part of the day.
• Stay hydrated. Drink plenty of water, even if you don’t feel thirsty.
• Dress for the weather. Wear lightweight, loose-fitting clothing. Moisture-wicking fabrics are a plus.
• Talk with your doctor first. If you’re new to exercise or changing your routine, your doctor can help you find a safe plan for you.

Want to learn more? Visit the American Heart Association at https://www.heart.org/en/healthy-living/fitness/getting-active/how-to-stay-active-in-warm-weather.

This week is National Infant Immunization Week. Vaccines teach your child’s immune system to recognize a virus or bacter...
04/21/2026

This week is National Infant Immunization Week. Vaccines teach your child’s immune system to recognize a virus or bacteria. Then the immune system knows how to fight it if your child ever comes into contact with that bacteria or virus.

Vaccines can help keep your child from getting very sick from certain diseases. And they can help protect those around you, too.

Vaccines are safe and effective. They go through intense testing before they’re used.

At your child’s checkup, the doctor may recommend certain vaccines for your child based on their age. And if you have any questions about vaccines, the doctor can help answer them. Talk with your child’s doctor at their next checkup to see what vaccines your child may need.

Having a healthy pregnancy can help increase your chance of having a healthy baby. That’s why it’s important to have reg...
04/16/2026

Having a healthy pregnancy can help increase your chance of having a healthy baby. That’s why it’s important to have regular visits with your doctor while you’re pregnant.

Your doctor will check on your health and tell you about any care you may need. This might include lab tests and vaccines. And your doctor can look for issues like high blood pressure or diabetes early. That can help make them easier to treat. Your doctor will also check on your baby’s growth and health.

These visits are a good chance for you to ask any questions you have, too. You can ask about diet, exercise and preparing for birth.

Remember, every pregnancy is different. So it’s important to see your doctor regularly, even if you’ve had a baby before.

Taking care of your mental health is just as important as caring for your physical health. And it doesn’t have to be exp...
04/14/2026

Taking care of your mental health is just as important as caring for your physical health. And it doesn’t have to be expensive or time-consuming. Here are some simple ways you can take care of your mental health.

• Write down your feelings. Journaling can help you sort through your thoughts.
• Get moving. Exercise can help boost your mood and reduce stress.
• Get good sleep. Try going to bed at the same time every night. And aim for at least seven hours of sleep.

If you’re struggling with your mental health, we can help. Just give us a call, and we can set you up with resources to help you start feeling better.

This week is Black Maternal Health Week. It helps bring awareness and support to improve Black maternal health. And it’s...
04/11/2026

This week is Black Maternal Health Week. It helps bring awareness and support to improve Black maternal health. And it’s a time to learn how everyone can work to help protect the health of pregnant women. The CDC says more than 80% of pregnancy-related deaths in the U.S. can be prevented. And Black women are three times more likely to die from pregnancy-related causes than white women.
Learn more from the CDC here: https://www.cdc.gov/womens-health/features/maternal-mortality.html

Regular well-child checkups are an important part of your child’s health. These visits can help catch health problems ea...
04/09/2026

Regular well-child checkups are an important part of your child’s health. These visits can help catch health problems early, when they can be easier to treat.

These visits include:
• Overall growth and development check
• Vision and hearing tests
• Any shots your child needs
• Lab tests, like lead screening

These visits are also a chance for you and your child to ask the doctor any questions you have.

We cover these visits at no cost for our members. If your child hasn’t had their yearly checkup yet, now’s a great time to call their doctor to schedule a visit.

As a parent, you have a say in your child’s individualized education program (IEP). It’s important for you to work with ...
04/08/2026

As a parent, you have a say in your child’s individualized education program (IEP). It’s important for you to work with your child’s teachers to help your child succeed. Here are some ways you can advocate for your child and have a strong partnership with their IEP team.

• Get to know the team. The team may include teachers, therapists and other specialists.
• Share what you know. You know what your child is good at and what they need extra help with. Sharing this info can help the IEP team better understand your child.
• Check for progress. Talk with your child and their team to be sure the program is helping. You can ask for an IEP meeting any time you have a concern.

Have more questions about IEPs? Contact your child’s school to learn more.

Getting to your health care appointments is an important part of staying healthy. BlueCare℠ and TennCareSelect members c...
04/03/2026

Getting to your health care appointments is an important part of staying healthy. BlueCare℠ and TennCareSelect members can get rides to doctor visits and the pharmacy.

A company called Verida provides these rides. Just schedule your visit at member.verida.com at least two business days before your appointment.

But in a health emergency, an ambulance can help you get to the ER faster. And you’ll be able to get care on the way.

What’s a health emergency? It’s a health problem that puts your life in danger. Common examples are bad chest pain, trouble breathing, or sudden loss of vision or movement. There are other types of health emergencies, too.

If you think your life or health is at risk, call an ambulance or go to the ER right away.

You take care of so much. That’s why we’re here to help take care of you.Your plan comes with benefits and resources to ...
03/30/2026

You take care of so much. That’s why we’re here to help take care of you.

Your plan comes with benefits and resources to help you feel confident about your health care. From free rides to checkups and screenings at no cost, we’re here to support you every step of the way.

Ready to learn more about your benefits? Discover everything available to help you stay healthy: bluecare.bcbst.com/get-care/how-we-care

Today is National Doctors’ Day! Today, we celebrate the hard work and compassion of our health care providers. Thank you...
03/30/2026

Today is National Doctors’ Day! Today, we celebrate the hard work and compassion of our health care providers. Thank you for all you do for your patients. And we’re proud to support you in your dedication to helping Tennesseans live their healthiest lives.

Gestational diabetes is a type of diabetes you can have when you’re pregnant. It happens when your body doesn’t make eno...
03/26/2026

Gestational diabetes is a type of diabetes you can have when you’re pregnant. It happens when your body doesn’t make enough insulin. That makes it harder for your body to change sugar into energy.

It usually starts around week 24 of pregnancy. You may not have any symptoms. So your doctor will often test for it when you’re between 24 and 28 weeks pregnant.

If you have this condition, your doctor will help you create a treatment plan to help keep you and your baby healthy. It’s important to follow your doctor’s treatment plan. Your doctor may also recommend medication if you need it.

This condition usually goes away after your baby is born. But it can increase your risk of getting type 2 diabetes later. Your doctor can tell you about ways to lower your risk.

Address

1 Cameron Hill Cir
Chattanooga, TN
37402

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Telephone

(423) 535-5600

Website

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