BlueCare Tennessee

BlueCare Tennessee bluecare.bcbst.com We have participated since the program inception in 1994 as the only State health insurer. Please note that:
1.

BlueCare Tennessee is an independent licensee of the BlueCross BlueShield Association and a licensed HMO affiliate of its parent company BlueCross BlueShield of Tennessee. Located in Chattanooga, Tennessee, BlueCare Tennessee is a Managed Care Organization (MCO) that delivers health care solutions through its provider network, combining physical and behavioral health to over 440,000 TennCare enrollees. We are the only major MCO remaining in the program today. BlueCare Tennessee is a wholly-owned subsidiary of Southern Diversified Business Services, Inc. (SBDS), which is a for-profit holding company and wholly-owned subsidiary of BlueCross BlueShield of Tennessee (BCBST). We have a mission to serve the people of Tennessee, both in our products and services and in our numerous outreach activities.


- TERMS OF USE -
The BlueCare Tennessee fan page provides a forum in which to share questions, comments and feedback around health related topics. The comments, photos, videos and other materials posted by fans do not necessarily reflect the opinions of BlueCare Tennessee, or its affiliated businesses, employees, directors, officers, customers, partners or vendors. Do not rely on the accuracy of any user content posted on this page. The information on this page is related solely to health-related topics at BlueCare Tennessee. All materials posted by users must comply with Facebook Terms of Use. BlueCare Tennessee periodically monitors Facebook posting on the BlueCare Tennessee page. BlueCare Tennessee expects, however, that all users will be responsible and not post any materials that fall into any of the following categories and may remove any materials that:
- Include Protected Health Information (PHI).
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
- Publish, post or distribute any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.
- Upload or attach files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents.
- Upload or attach files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another person's computer.
- Falsify the origin or source of software or other material contained in a file that is uploaded.
- Advertise or offer to sell any goods or services, or conduct or forward surveys, contests, or chain letters.
- Download any file posted by another user from a forum or source that you know, or reasonably should know, cannot be legally distributed in such manner.
- MEMBER QUESTIONS -
Members who have questions with health plan coverage questions, questions about appeals or other specific questions, should call the number on the back of their ID card. Posts may contain content from Third Party Websites and/or pages. The third party's privacy policy and security practices apply and may differ from BlueCare Tennessee’s standards;
2. BlueCare Tennessee is not responsible for and does not control, endorse or guarantee the information, content, availability, viewpoints, products or services contained in the linked site; and
3. BlueCare Tennessee does not endorse the organizations linked to from facebook.com/BlueCareTN. We obey federal and state civil rights laws. We do not treat people in a different way because of their race, color, birth place, language, age, disability, religion, or sex. Do you think we did not help you or you were treated differently because of your race, color, birth place, language, age, disability, religion, or sex? You can file a complaint by mail, by email, or by phone. Here are three places where you can file a complaint:

Health Care Finance
and Administration
Office of Civil Rights Compliance
310 Great Circle Road, Floor 4W
Nashville, Tennessee 37243
Email: HCFA.Fairtreatment@tn.gov
Phone: 855-857-1673 (TRS 711)

You can get a complaint form online
at: http://www.tn.gov/hcfa/article/
civil-rights-compliance
U.S. Department of Health & Human Services
Office for Civil Rights
200 Independence Ave SW,
Rm 509F, HHH Bldg
Washington, DC 20201
Phone: 800-368-1019
(TDD): 800-537-7697

You can get a complaint form online at: http://
www.hhs.gov/ocr/office/file/index.html Or you
can file a complaint online at: https://ocrportal. hhs.gov/ocr/portal/lobby.jsf

Do you need free help with this document? If you speak a language other than English, help in your language is available for free. This page tells you how to get help in a language other than English. It also tells you about other help that’s available. Spanish: Español ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de
asistencia lingüística. Llame al 1-800-468-9698 (TTY: 711: 888-418-0008). Kurdish:
(TTY: 711: 888-418-0008) 1-800-468-9698
Arabic:(888-418-0008-1: 711 800-468-9698-1
Chinese: 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-468-9698
(TTY 711: 888-418-0008) 。
Vietnamese: Tiếng Việt CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí
dành cho bạn. Gọi số 1-800-468-9698 (TTY: 711: 888-418-0008). Korean: 한국어 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수
있습니다. 1-800-468-9698 (TTY: 711: 888-418-0008)번으로 전화해 주십시오. French:Français ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont
proposés gratuitement. Appelez le 1-800-468-9698 (ATS: 711: 888-418-0008). Amhraic: አማርኛ ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ
ሚከተለው ቁጥር ይደውሉ 1-800-468-9698 (መስማት ለተሳናቸው: 711: 888-418-0008). Gujarati: ગુજરાતી સુચના: જો તમે ગુજરાતી બોલતા હો, તો િન:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે
ઉપલબ્ધ છે. ફોન કરો 1-800-468-9698 (TTY: 711: 888-418-0008)
Laotian: ພາສາລາວ ໂປດຊາບ: ຖ ້ າວ ່ າ ທ ່ ານເວ ົ ້ າພາສາ ລາວ, ການບ ໍ ລ ິ ການຊ ່ ວຍເຫ ືຼ
ອດ້ ານພາສາ, ໂດຍບໍ ່ ເສັ ຄ່ າ, ແມ່ ນມີ ພ້ ອມໃຫ້ ທ່ ານ. ໂທຣ 1-800-468-9698 (TTY: 711: 888-418-0008). German: Deutsch ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche
Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-468-9698 (TTY: 711: 888-418-0008). Tagalog: Tagalog PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga
serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-468-9698 (TTY: 711: 888-418-0008). Hindi: हिंदी ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।
1-800-468-9698 (TTY: 711: 888-418-0008) पर कॉल करें।
Serbo-Croatian: Srpsko-hrvatski OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke
pomoći dostupne su vam besplatno. Nazovite 1-800-468-9698 (TTY- Telefon za osobe sa oštećenim
govorom ili sluhom: 711: 888-418-0008). Russian: Русский ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны
бесплатные услуги перевода. Звоните 1-800-468-9698 (телетайп: 711: 888-418-0008). Nepali: नेपाली न दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू
निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-800-468-9698 (टिटिवाइ: 711: 888-418-0008) ।
Persian: یسراف
1-800-468-9698 (TTY: 711: 888-418-0008)


BlueCross BlueShield of Tennessee
The Privacy Office
1 Cameron Hill Circle
Chattanooga, Tennessee 37402-0001
Phone: 888-455-3824

• Do you need help talking with us
or reading what we send you?
• Do you have a disability and need help
getting care or taking part in one of our
programs or services?
• Or do you have more questions about your
health care? Call us for free at 1-800-468-9698. We can connect you with the free help or service you need. (For TTY call: 711 and ask for
888-418-0008)

When you’re sick, it’s important to get the care you need. But it may be hard to know where to get the right care. Here’...
12/22/2025

When you’re sick, it’s important to get the care you need. But it may be hard to know where to get the right care. Here’s some info to help you get the right care at the right time.

Your primary care provider (P*P) is the person to see for non-emergency care. They can treat things like cold, flu and urinary tract infections. You also see your P*P for checkups and vaccines.

Urgent care centers can also treat non-emergency health conditions. And some centers can do x-rays and stitches, too.

The ER is for emergency care. The ER can treat things that put your life in danger, like:
• Chest pain
• Trouble breathing
• Numbness or loss of movement
• Sudden loss of vision or difficulty speaking
• Fever higher than 100.3 in an infant under three months old

These aren’t all the reasons you could need ER care. But if you go to the ER when it isn’t an emergency, you could wait longer. And you could have to pay more for the care you get.

Need help deciding where to go for care? Call Nurseline at 1-800-262-2873. You can speak with a nurse 24/7 to get help with health questions and deciding where to get care.

When you don’t take care of your teeth, bacteria can build up in your mouth. The bacteria can then travel through your b...
12/17/2025

When you don’t take care of your teeth, bacteria can build up in your mouth. The bacteria can then travel through your bloodstream and affect your skin.

Some gum diseases can lead to skin problems like acne and eczema. People with gum disease often have more frequent and severe acne breakouts. Not taking care of your teeth can also make your skin more prone to infections and irritations.

You can help prevent these issues and improve your skin’s appearance by taking care of your mouth and teeth. Here are a few tips:

• Brush and floss regularly to reduce bacteria in your mouth.
• Have regular dental cleanings and checkups.
• Don’t use to***co in any form, including vapes.

Winter can mean extreme cold. It can be uncomfortable and dangerous. So it’s important to protect yourself from the cold...
12/15/2025

Winter can mean extreme cold. It can be uncomfortable and dangerous. So it’s important to protect yourself from the cold. The American Red Cross has some tips to help you stay safe this winter.

• Heat your home safely. If you use a space heater, be sure to keep objects at least three feet away from it.

• Find a warm place to stay. If your heat goes out, find a shelter near you.

• Be careful outside. If you have to go outside, wear layers to stay warm. And change clothes if they get wet.

• Protect your pipes. Cold weather can cause your pipes to freeze and burst. Open cabinet doors and let cold water drip from faucets to protect your pipes.

For more tips, visit https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm.html.

Post-Traumatic Stress Disorder, or PTSD, is a condition caused by trauma. It can affect anyone, including children. Abou...
12/10/2025

Post-Traumatic Stress Disorder, or PTSD, is a condition caused by trauma. It can affect anyone, including children. About 6% of people will experience PTSD in their lifetime.

PTSD can be caused by a single event, like a car crash or death of a loved one. Or it can be caused by ongoing trauma, like domestic abuse. It’s normal to be afraid or anxious when you experience trauma. But PTSD causes symptoms long after the traumatic event.

People experience PTSD differently. Some people may have flashbacks or nightmares. Others may avoid triggers that make them think about their trauma. And some people may have a general sense of fear, memory loss or negative thoughts.

If your emotions are getting in the way of your daily life, talk with your doctor. Even if you don’t have PTSD, your doctor can help you get the mental health care you need. If you do have PTSD, your doctor may recommend therapy, medicine or both.

Looking for a new recipe to try this holiday season? This tasty baked lentil casserole is full of fiber and protein. And...
12/08/2025

Looking for a new recipe to try this holiday season? This tasty baked lentil casserole is full of fiber and protein. And it’s a great choice for people with diabetes or prediabetes.

Ingredients
- 1 cup lentils, rinsed
- 3/4 cup water
- 1/2 teaspoon salt
- 1/4 teaspoon ground black pepper (optional)
- 1/4 teaspoon garlic powder (optional)
- 1/2 cup medium onion, chopped
- 1 can (14.5 ounces) tomatoes, low-sodium
- 2 medium carrots, thinly sliced
- 1/2 cup cheddar cheese, shredded

Directions
1. Wash your hands with soap and water.
2. Preheat your oven to 350° F.
3. Combine lentils, water, seasonings, onion and tomatoes.
4. Place the combined ingredients in a 2-quart casserole dish.
5. Cover tightly with a lid or foil.
6. Bake at 350° F for 30 minutes.
7. Remove from the oven, add carrots and stir.
8. Cover and bake for another 30 minutes.
9. Remove the cover, and sprinkle cheese on top.
10. Bake uncovered for 5 minutes (or until the cheese melts).

Serves 5
Source: https://www.myplate.gov/recipes/baked-lentils-casserole

Flu season is here. And the flu shot can help protect you and your family from getting very sick. The CDC says most peop...
12/03/2025

Flu season is here. And the flu shot can help protect you and your family from getting very sick. The CDC says most people over six months old should get a flu shot every year.

The flu shot is safe and effective. It can help lower your risk of getting the flu. And if you do get sick, the vaccine can help keep your symptoms from being as bad.

Remember, you need a flu shot every year, even if you’re healthy. We cover flu shots at no extra cost for our members.

The holidays can be exciting. But they can also be stressful or lonely. Here are some tips to take care of your mental h...
12/01/2025

The holidays can be exciting. But they can also be stressful or lonely. Here are some tips to take care of your mental health this holiday season.

• Take time for you. The holidays can be busy. But it’s OK to say no to things you don’t have the time or energy for. Be sure to take a break from the hustle and bustle and care for yourself. Take a short walk. Or cook your favorite meal.

• Spend some time with family or friends. Other people may be struggling, too. Checking in on your friends and family help you and them feel better. Connecting and volunteering in your community can help, too.

And if your emotions are getting in the way of your daily life, talk with your doctor. They can help you get mental health care. Your plan covers mental health benefits.

Dealing with trauma can be hard enough as an adult. But it can be even harder for kids. Knowing the signs of trauma and ...
11/24/2025

Dealing with trauma can be hard enough as an adult. But it can be even harder for kids. Knowing the signs of trauma and how to respond can help you support the kids in your life.

• Learn what triggers your child to feel anxious or scared. And work to avoid or reduce those triggers when you can.
• Try to stay calm. Keep your voice even, and don’t yell.
• Let your child know you’re there for them, even if your child isn’t opening up to you right then.
• Help your child understand it’s OK to feel their emotions. Teach them how to explain their feelings. And show them some healthy ways to deal with emotions.
• Be patient with your child. It may take some time for them to start recovering and feel safe.

If your child needs extra mental health support, we can help. Your benefits cover mental health care. Just give us a call at the Customer Service number on the back of your Member ID card. We can help you find care.

Today is the Great American Smokeout. It’s a day to encourage people to stop smoking and using to***co. Smoking ci******...
11/20/2025

Today is the Great American Smokeout. It’s a day to encourage people to stop smoking and using to***co.

Smoking ci******es, va**ng and using other to***co products can harm your health and the health of those around you. If you’re pregnant, they can also cause health problems for your baby. That’s why quitting is so important.

Your health starts to improve just minutes after quitting to***co. And those benefits continue over time. We know quitting can be hard. But it’s possible. Talk to your doctor. They can support and connect you with helpful resources.

We can help, too. We offer smoking cessation programs for teens, pregnant members and new moms. Give us a call to learn more.

It can be easy to forget to take your medicine. But taking them at the right time is important to your health. To stay o...
11/19/2025

It can be easy to forget to take your medicine. But taking them at the right time is important to your health. To stay on track, try taking your medicine at the same time every day. Your doctor can tell you when you should take each drug. Making your medicine part of your daily routine can also help. For example, take your medicine before you brush your teeth or right before bed. You can also try using a pillbox or setting an alarm on your phone to remind you when to take your medicine.

Prediabetes happens when your blood sugar is higher than normal. And it can increase your risk of developing type 2 diab...
11/17/2025

Prediabetes happens when your blood sugar is higher than normal. And it can increase your risk of developing type 2 diabetes. The good news? You can help prevent or delay the onset of type 2 diabetes with these lifestyle changes.

• Eat a healthy diet. Fill your plate with foods low in fat, sugar and salt.
• Aim for at least two-and-a-half hours of exercise each week.
• Get to or maintain a healthy weight.
• Talk to your doctor. They can help you understand your diabetes risk. And they can help you decide what lifestyle changes are right for you.

Address

1 Cameron Hill Cir
Chattanooga, TN
37402

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Telephone

(423) 535-5600

Website

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