PACE & Your Healthcare BFF

PACE & Your Healthcare BFF I'm Tiffany Matthews, Your Healthcare BFF! Women will feel valued and empowered in your care & treatment. I'm Tiffany Matthews, founder & CEO of PACE. WHAT IS P4?

I empower family caregivers to navigate healthcare and its related systems, improve care for the care recipient and manage caregiving responsibilities related to those areas. My Gram’s healthcare and my Mom's caregiving situation is the inspiration for PACE - Patient Advocacy At PACE, women affected by chronic illness are transformed into a Powerful Patient Partner that confidently manages the care for yourself and your loved ones. I am a board certified patient advocate, consultant and educator. I'm also a former social worker & healthcare insider. I am a patient and a parent of a child with chronic illness. P4 teaches women to be in charge of their own care through increased health literacy, patient advocacy methods and learning to advocate for themselves and their loved ones in the system. PACE is a patient advocacy firm in the Greater Philadelphia region and serves clients virtually throughout the United States. Patient advocacy is the practice of championing the cause for a patient's wants and needs during their healthcare journey. The patient is first. Our broken system gives rise to the need of the patient advocate. Patients can confidently manage their healthcare if they learn the skills and the mindset & behavior changes they need to know. You can get that here at PACE. Healthcare is a business - we are customers. P4 empowers women with the skills that can change, even save, their lives. PACE'S Powerful Patient Partner Program™ includes:
• Advance directives/healthcare proxies
• Advocating for the best treatment
• Caregiving & Advocacy
• Care coordination
• Communicating with healthcare providers
• Managing hospital stays
• Making the most of appointments
• Handling a difficult diagnosis
• Geriatrics/Eldercare
• Resources - Finding help & services
• Navigating a healthcare crisis
• Billing/Insurance claims
• End-of-life decisions
• Healthcare navigation
• Building Confidence & A New Mindset
• Creating a Healthcare Vision
• Building & Maintaining a Healthcare Team

My family had been pressured for quick decisions about her life-or-death to keep with the "profits over patients” principle our healthcare system embraces. My family was bombarded with information and pressured to make serious life-or-death decisions quickly - when what we wanted to do focus on Gram. High-pressure decisions, overwhelm with information - that is the business of healthcare. Sadly, we have a payer system that supports "profits before patients." PACE has products & services for businesses/50+ communities/groups:
• Advocacy Services
• Caregiver Support
• Care Planning
• Coaching (Small Groups)
• TeleMedicine
• Consulting w/ businesses, a value-add for benefits or a health & wellness campaign
• Powerful Patient Partner Program (P4)™ – PACE’s signature educational program
• Speaking engagements
• Writing Services

I am happy to give you a FREE CONSULTATION called a PACE Pep Talk. Schedule Now! http://calendly.com/Advocacybypace/PepTalk

CAREGIVERS! TAKE THIS TO WORK AND GIVE IT TO YOUR HR OR PEOPLE OPS
07/08/2025

CAREGIVERS! TAKE THIS TO WORK AND GIVE IT TO YOUR HR OR PEOPLE OPS

HEY FAMILY CAREGIVERS! TAKE THIS FLYER TO YOUR HUMAN RESOURCES DEPT OR PEOPLE OPS AND TELL THEM CAREGIVERS NEED SUPPORT ...
07/08/2025

HEY FAMILY CAREGIVERS!

TAKE THIS FLYER TO YOUR HUMAN RESOURCES DEPT OR PEOPLE OPS AND TELL THEM CAREGIVERS NEED SUPPORT AT WORK

Caregiver burnout costs your company $2,400–$5,000 per employee every year — and most leaders don’t even know it’s happe...
07/02/2025

Caregiver burnout costs your company $2,400–$5,000 per employee every year — and most leaders don’t even know it’s happening.

73% of employees are silently caregiving — missing work, losing focus, and leaving early.

🎯 Check out my Summer Workshops today and start addressing this quiet bleed before Q3.

💼 For HR, DEI, Wellness & Culture teams
🕒 30/60 Minutes, Virtual Workshops with class materials

🚨 THREE SLOTS AVAILABLE. 10% off if booked & paid by Thursday 7/3/25

Comment here for more info. or click to QR code on the flyer to schedule a time to talk. Support working (and all other) caregivers!

Love, Your Healthcare BFF :)

Harvard and Care.com report that 73% of employees have caregiving responsibilities. I'm building solutions to help HR le...
07/02/2025

Harvard and Care.com report that 73% of employees have caregiving responsibilities.

I'm building solutions to help HR leaders support employees with caregiving responsibilities. With me, you can go from workshops to full programming for your employees 😀 Your Healthcare BFF loves long business relationships.

TELL YOUR HR DEPT. that you want caregiver benefits!

02/02/2025
10/23/2024

Hi Everyone! What are you doing on October 29th at 7PM EST?

Suppose you are someone who helps to care for a sick, disabled or senior loved one at home and you want to get the best healthcare possible for them. In that case, you’ll join me, Your Healthcare BFF, for my webinar, “4 Unexpected Ways to Be a Stronger Caregiver While Getting Healthcare” during the 2024 PACE Fall Festival!

Every day, millions of caregivers – whether a spouse/partner, child/grandchild, friend or neighbor, try to get the best healthcare possible for those they love & care for. And every day, many fail at doing that.

But, in my humble opinion, it’s NOT the caregiver’s fault!

My goal is to educate and empower all family caregivers in the cornerstones of caregiving - healthcare and patient care. If it wasn't for someone suffering from a chronic disease (a condition that lasts more than one year), there would be no need for family caregivers to perform patient care to the tune of $600 BILLION dollars every single year.

The mission is to help family caregivers navigate healthcare and its related systems (like social services, home health care, long-term care, senior care and health insurance), improve patient care and manage other caregiving responsibilities related to these areas.

PACE's Fall Festival will be with me, Tiffany. I'm the founder & CEO of PACE - Patient Advocacy & Caregiver Empowerment. You can call me Your Healthcare BFF! I advocate for caregivers and care recipients (who is usually the patient).

As a former social worker in healthcare, I have seen and worked with so many family caregivers; they need help & support. My goal is to help with the cornerstones of caregiving - healthcare and patient care. And the healthcare system barely listens to them, but their job is to provide the best patient care...

HOW CAN YOU PROVIDE THE BEST PATIENT CARE IF YOU DO NOT INVOLVE THAT PATIENT'S CAREGIVER? Caregivers have extremely important information about the care recipient/patient and how they care for them!

It’s difficult because our healthcare system is complex and disjointed. And studies show that healthcare providers overwhelmingly do not include family caregivers in providing patient care.

That is a gap in healthcare we must close if the best care is to truly be provided to patients.

Having been a social worker in healthcare, I saw all kinds of people try to handle the challenges of healthcare and caregiving. It could get ugly at times.

And many don’t know what to do or how to begin or what to look up where…

I asked myself how many others need the kind of help I gave my family? Caregivers can use these skills to advocate for the best healthcare not only for their loved ones, but for themselves. Caregiving puts people at higher risk for physical, mental and emotional issues.

I have dedicated my career to helping caregivers and the patients they love and care for.

I help caregivers become the Powerful Patient Partners® they can and must be while getting healthcare. I teach skills that last a lifetime through an online course suite I created called The Powerful Patient Partner® Program!

The Fall Festival is the launch of my program, and I am so excited to bring it to family caregivers. I hope you'll join me on October 29th at 7PM EST for the launch!

REGISTER AT THE LINK IN MY BIO ENDING IN "FALL2024"

10/26/2023

Is it bad when your doctor of 14 years seriously asks if someone like Mike Tyson hit you in the eyes and you respond "No, it's sinuses, sir, because I would be under the jail."

He was ready to call 12! I am crineeeeee! I love my doc!

A better relationship with your doctor leads to better outcomes for YOUR HEALTH.

Family Caregivers need help & support! I will help you to be acknowledged and heard while dealing with the healthcare sy...
04/24/2023

Family Caregivers need help & support! I will help you to be acknowledged and heard while dealing with the healthcare system. I am helping caregivers be heard in the healthcare system because it males better patient care!

11/24/2022

What do you think it would take for people to want to prepare for our healthcare journey?

Many wait until the inevitable crisis to learn how to handle it when they can be prepared for their healthcare interactions.

Why do you think people wait until the crisis vs. preparing for what's inevitable? 🤔

11/09/2022

It's National Family Caregivers Month! We ALL owe them! Give a caregiver you love some of your time!

Just wanted to announce services for women who need assistance with their healthcare journey or their caregiving respons...
10/12/2022

Just wanted to announce services for women who need assistance with their healthcare journey or their caregiving responsibilities.

It's tough out here ladies and you need a friend...I'm Your Healthcare BFF ❤️

Let's do better, ladies. The power of change is in our hands. Not only do I advocate, I educate. My clients get their issues solved and get a thorough education on their situation.

Address

Cheltenham, PA

Opening Hours

Monday 11am - 6pm
Tuesday 11am - 6pm
Wednesday 11am - 6pm
Thursday 11am - 6pm
Friday 11am - 6pm

Website

https://urhealthcarebff.systeme.io/fall2024, https://urhealthcarebff.systeme.io/blogsu

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