Your Healthcare BFF & PACE

Your Healthcare BFF & PACE I'm Tiffany, Your Healthcare BFF! I'm a caregiver & patient advocate. I work with healthcare systems & employers to support caregiver employees! WHAT IS P4?

I transform caregiver strain into organizational strength through empowering their family caregivers. My Gram’s healthcare and my Mom's caregiving situation is the inspiration for PACE - Patient Advocacy At PACE, women affected by chronic illness are transformed into a Powerful Patient Partner that confidently manages the care for yourself and your loved ones. Women will feel valued and empowered in your care & treatment. I'm Tiffany Matthews, founder & CEO of PACE. I am a board certified patient advocate, consultant and educator. I'm also a former social worker & healthcare insider. I am a patient and a parent of a child with chronic illness. P4 teaches women to be in charge of their own care through increased health literacy, patient advocacy methods and learning to advocate for themselves and their loved ones in the system. PACE is a patient advocacy firm in the Greater Philadelphia region and serves clients virtually throughout the United States. Patient advocacy is the practice of championing the cause for a patient's wants and needs during their healthcare journey. The patient is first. Our broken system gives rise to the need of the patient advocate. Patients can confidently manage their healthcare if they learn the skills and the mindset & behavior changes they need to know. You can get that here at PACE. Healthcare is a business - we are customers. P4 empowers women with the skills that can change, even save, their lives. PACE'S Powerful Patient Partner Program™ includes:
• Advance directives/healthcare proxies
• Advocating for the best treatment
• Caregiving & Advocacy
• Care coordination
• Communicating with healthcare providers
• Managing hospital stays
• Making the most of appointments
• Handling a difficult diagnosis
• Geriatrics/Eldercare
• Resources - Finding help & services
• Navigating a healthcare crisis
• Billing/Insurance claims
• End-of-life decisions
• Healthcare navigation
• Building Confidence & A New Mindset
• Creating a Healthcare Vision
• Building & Maintaining a Healthcare Team

My family had been pressured for quick decisions about her life-or-death to keep with the "profits over patients” principle our healthcare system embraces. My family was bombarded with information and pressured to make serious life-or-death decisions quickly - when what we wanted to do focus on Gram. High-pressure decisions, overwhelm with information - that is the business of healthcare. Sadly, we have a payer system that supports "profits before patients." PACE has products & services for businesses/50+ communities/groups:
• Advocacy Services
• Caregiver Support
• Care Planning
• Coaching (Small Groups)
• TeleMedicine
• Consulting w/ businesses, a value-add for benefits or a health & wellness campaign
• Powerful Patient Partner Program (P4)™ – PACE’s signature educational program
• Speaking engagements
• Writing Services

I am happy to give you a FREE CONSULTATION called a PACE Pep Talk. Schedule Now! http://calendly.com/Advocacybypace/PepTalk

Me: "Hey God, I have this plan..."God: HA HA HA HAHas this ever happened to you?I have to reschedule my livestream,  or ...
03/24/2026

Me: "Hey God, I have this plan..."

God: HA HA HA HA

Has this ever happened to you?

I have to reschedule my livestream, or you'd probably run away after hearing my current voice.

I must cancel for the 25th, I will certainly send out another date after I finish this run with the change in the weather.

Philly literally was 75 one day, and snowing the next.

Thanks for understanding.

Need help getting out of the hospital? Staying in the hospital is one thing, getting out is another!The hospital has a p...
03/09/2026

Need help getting out of the hospital?

Staying in the hospital is one thing, getting out is another!

The hospital has a plan for your leaving as soon as you get in that hospital bed as a patient.

If you don't know or express what the patient needs to providers, you can pay for it dearly once the patient is home.

Worst case scenario, they end up back in the hospital behind things that should've been right the first time.

Here's a live stream I did about discharge planning. Getting out of a hospital or nursing facility safely takes a plan.

If you don't know what to, say or ask, you won't know whether the plan is safe.

I'm giving you tips to help you get home from a facility safely in this video, and I can help you, too.

I've done this for a living from hospitals and nursing facilities and I know what it takes for a discharge to be safe. I've been a social worker since 1995.

03/05/2026

Need help getting out of the hospital?

Staying in the hospital is one thing, getting out is another!

The hospital has a plan for your leaving as soon as you get in that hospital bed as a patient.

I did this for a living, so I know what it takes. Here's a livestream to help you with getting out of the hospital.

If you don't know or express what the patient needs to providers, you can pay for it dearly once the patient is home.

Worst case scenario, they end up back in the hospital behind things that should've been right the first time.

Contact me, Your Healthcare BFF, and I'll help you get you or your loved one home safely from the hospital. I can coach you or help manage everything.

Follow me for more!

03/05/2026

Need help getting out of the hospital?

Staying in the hospital is one thing, getting out is another!

The hospital has a plan for your leaving as soon as you get in that hospital bed as a patient.

I did this for a living, so I know what it takes.

If you don't know or express what the patient needs to providers, you can pay for it dearly once the patient is home.

Worst case scenario, they end up back in the hospital behind things that should've been right the first time.

Contact me, Your Healthcare BFF, and I'll help you get you or your loved one home safely from the hospital. I can coach you or help manage everything.

Follow me Your Healthcare BFF & PACE for more!

Need help getting out of the hospital? Staying in the hospital is one thing, getting out is another!The hospital has a p...
03/05/2026

Need help getting out of the hospital?

Staying in the hospital is one thing, getting out is another!

The hospital has a plan for your leaving as soon as you get in that hospital bed as a patient.

I did this for a living, so I know what it takes.

If you don't know or express what the patient needs to providers, you can pay for it dearly once the patient is home.

Worst case scenario, they end up back in the hospital behind things that should've been right the first time.

Contact me, Your Healthcare BFF, and I'll help you get you or your loved one home safely from the hospital. I can coach you or help manage everything.

Follow me, Your Healthcare BFF, for more!

Here's what I am focusing on for family caregivers and supporting them at work and at home.Details to come!             ...
02/26/2026

Here's what I am focusing on for family caregivers and supporting them at work and at home.

Details to come!

02/26/2026

Here's a live stream I did about discharge planning. Getting out of a hospital or nursing facility safely takes a plan.

Healthcare providers start planning your discharge as soon as you're admitted!!!

If you don't know what to, say or ask, you won't know whether the plan is safe.

If the discharge plan isn't safe, you'll pay for it at home...or back at the hospital...again.

I'm giving you what you need to help you get home from a facility safely in this video, and I can help you, too.

I've done this for a living from hospitals and nursing facilities and I know what it takes for a discharge to be safe. I've been a social worker since 1995.

DO YOU NEED HELP WITH DISCHARGE PLANNING FOR YOUR LOVED ONE?LET ME HELP YOU! Healthcare providers start planning your di...
02/18/2026

DO YOU NEED HELP WITH DISCHARGE PLANNING FOR YOUR LOVED ONE?

LET ME HELP YOU! Healthcare providers start planning your discharge as soon as you're admitted!!!

If you don't know what to, say or ask, you won't know whether the plan is safe.

If the discharge plan isn't safe, you'll pay for it at home...or back at the hospital...again.

I've done this for a living from hospitals and nursing facilities and I know what it takes for a discharge to be safe. I've been a social worker since 1995.

DM me or register using the QR code!



National Alliance for Caregiving Caregiving Caregiver Action Network Caregiver Stress Amy Goyer, AARP Family & Caregiving Expert Tena L. Scallan

02/13/2026

CAREGIVERS, I'M TRYING TO GET YOUR EMPLOYERS TO LISTEN! I want to help you on a long-term basis at work.

I am challenging employers and organizations to provide help to their caregivers at work in 2026.

Family caregiving is a workforce, financial, personal, public health and healthcare crisis.

Caregiving affects us ALL. Don't care what you look like, where you're from, who you worship or who you love.

73% of employees report caregiving responsibilities at home.

I hope all employers budgeted for caregivers in 2026, becase every company spends on the crisis of caregiving and the resulting stress and burnout.

That burnout leads to leaving careers, increased physical, emotional and mental health issues and so much more.

How to begin supporting them:

1. Create a culture of belonging and acceptance
2. Check your benefits. Are you offering benefits flexible enough to meet the needs of caregivers and others?
3. Discover who your caregivers are, quantify their impact, and support them so you can recover money lost on caregiving.
4. Just contact me...that's the easiest. 😊

Your Healthcare BFF ❤️

Caregiver Action Network Caregiver Stress Caregiving National Alliance for Caregiving Tena L. Scallan Nestlé Merck Glaxosmithkline

02/13/2026

I've got a new service to help people get home from the hospital or nursing facility safely.

Discharge Planning takes a lot of moving parts...a successful one that avoids complications and returns to the hospital takes even more.

I've done this for a living, and I know what's safe and what's not, no matter what healthcare providers may tell you during your time of stress and worry.

I can help with my time, expertise and support, no matter where you are in the U.S.!

DM me or use the QR code to register for my help right away!

Healthcare providers begin your discharge plan as soon as you get there! Avoid the pitfalls with me, Your Healthcare BFF!

I've got a new service to help people get home from the hospital or nursing facility safely.Discharge Planning takes a l...
02/10/2026

I've got a new service to help people get home from the hospital or nursing facility safely.

Discharge Planning takes a lot of moving parts...a successful one that avoids complications and returns to the hospital takes even more.

I've done this for a living, and I know what's safe and what's not, no matter what healthcare providers may tell you during your time of stress and worry.

I can help with my time, expertise and support, no matter where you are in the U.S.!

DM me or use the QR code to register for my help right away!

Healthcare providers begin your discharge plan as soon as you get there! Avoid the pitfalls with me, Your Healthcare BFF!

CAREGIVERS: TELL YOUR HR/PEOPLE OPS LEADERS: 2026 is a great time to take a good, long look at your workforce. People ar...
01/14/2026

CAREGIVERS: TELL YOUR HR/PEOPLE OPS LEADERS: 2026 is a great time to take a good, long look at your workforce.

People are evolving and so are their needs.

They will need strategies to help them with needs beyond health insurance and 401Ks.

Employers need strategies to support culture, regulatory compliance, and the ever-changing needs of their people. It's not easy at all.

Single parents and solo elders are commonplace now. There are unique challenges they have as opposed to others. Many of your people do.

Do your benefits, EAPs and other offerings address the needs of your people?

You all have enough on your plates. I want to take some things off of it with a strategy for family caregivers who work for you.

Discover. Quantify. Support. Recover. 2026.

HOW IS YOUR JOB SUPPORTING YOU? THERE ARE COMPANIES THAT FOCUS ON CAREGIVERS!

Address

Cheltenham, PA

Opening Hours

Monday 11am - 6pm
Tuesday 11am - 6pm
Wednesday 11am - 6pm
Thursday 11am - 6pm
Friday 11am - 6pm

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