01/07/2026
📞 Staying connected with you matters to us 🤍
At Livin’ Well, our #1 goal is always to answer the phone in-house with real humans who know and love our patients.
There are moments when our team is fully present with patients in the office or already on other calls. During those times, you may be greeted by Charlie, our AI phone assistant—making sure your call is never missed and your message gets to us quickly.
✨ What that means for you:
• Calls are always answered
• Voicemails are instantly transcribed and sent to our team
• Faster follow-up and better communication
💬 And for our current patients — remember, you can always text us too. If phone calls aren’t really your thing, texting is a great option.
And just so you know…
Every text message is answered by a real Livin’ Well team member.
It’s always Kinsey, Evelyn, Katie, or Brinlee behind the screen 🤍
Calls, texts, or voicemails — we’re here for you, and we’ll always find the best way to support you.
Same heart. Same care. Always Livin’ Well.