SHSMD - Society for Health Care Strategy and Market Development

SHSMD - Society for Health Care Strategy and Market Development Serving 3,700+ members, SHSMD, a professional membership group of the American Hospital Association

Who We Are
The Society for Healthcare Strategy and Market Development (SHSMD), a personal membership group of the American Hospital Association, is the largest and most prominent voice and resource for healthcare provider-based planners, marketers, and communications/public relations practitioners nationwide. SHSMD hosts the largest and most comprehensive annual conference, with over 1000 attendees. We offer such unique and respected staples as the annual Futurescan environmental assessment and the By the Numbers benchmarking study, as well as three listservs, electronic and print newsletters, a job posting service, and other valuable resources. More than 4,000 healthcare strategy professionals have chosen to become members of SHSMD, reflecting our singular status in the field. Our Mission—Why we exist
The mission of the Society for Healthcare Strategy and Market Development, a personal membership group of the American Hospital Association, is to provide healthcare planning, marketing, and communications professionals with the most highly valued resources for professional development. Our Brand Promise—Where we are going
As a reflection of the changing healthcare environment and the intensifying pressures on healthcare strategy professionals, and in response to comprehensive research on our members’ needs, SHSMD is proud to unveil a new brand promise. Through the process of listening to our members, as well as thoughtful introspection, we have clarified who we are and where we desire to go as an organization. Our members told us how we could serve them better, and we plan to deliver. We have opened a dialogue with our members that we plan to keep open on an ongoing basis to continue to add value to SHSMD membership. SHSMD’s brand promise reflects a renewed commitment to our members, along with newly developed resources that will empower our members to perform at a higher level. By launching new resources—such as special interest group communities, back-to-basics workshops, and expanded benchmarking and best-practice studies—while retaining the best of current resources, SHSMD intends to demonstrate a heightened sense of responsiveness to members’ need for just-in-time resources.

It’s Strategic Planning Professionals Day at  , and we’re shining a light on the people who help their organizations mak...
11/20/2025

It’s Strategic Planning Professionals Day at , and we’re shining a light on the people who help their organizations make smarter decisions.

Strategic planners bring structure to uncertainty. They ask the right questions, uncover opportunities, and help teams focus on what truly matters.

SHSMD is spotlighting new, member-only tools to support your work:
• Career-stage Member Journeys
• Top strategic planning sessions from SHSMD Connections
• Deep-dive resources on digital transformation, measurement, and long-range planning

Check it out here: https://ow.ly/MqhR50XuOBK

If your work touches strategy, today is for you. Thanks for leading the way.

Rural health care professionals keep communities strong, and this week we’re celebrating them for National Rural Health ...
11/16/2025

Rural health care professionals keep communities strong, and this week we’re celebrating them for National Rural Health Day on November 20.

Across the country, SHSMD members are recognizing their teams through storytelling, appreciation events, and community outreach, all showcasing the Power of Rural.

See how you can join the celebration and support those who make quality care possible in every corner of America.

🔗 Join the Small/Rural Organization Discussion (SHSMD Members): https://ow.ly/aNrU50XqLq8

🔗 Explore the AHA Digital Toolkit: https://ow.ly/e05c50XqLq6

Make your marketing data work harder.See where your strategy stands and where it can go next.SHSMD’s By the Numbers Benc...
11/14/2025

Make your marketing data work harder.

See where your strategy stands and where it can go next.
SHSMD’s By the Numbers Benchmarking Program gives you the real data behind what’s working in health care marketing, from budget KPIs to engagement trends and performance insights.

Your input powers the field’s most trusted benchmarks and helps you plan smarter, faster, and with more confidence.

Start your benchmarking journey with Panel 1: Marketing Budget KPIs.

🔹 Get clarity from data
🔹 See how you compare
🔹 Turn insight into action

Start now → https://ow.ly/Pjy650XqG7N

Keep your strategies innovative and fresh. Register for a course with SHSMD to ignite the spark that propels your next c...
10/31/2025

Keep your strategies innovative and fresh.

Register for a course with SHSMD to ignite the spark that propels your next campaign to new heights: https://ow.ly/9mlA50XjOo9

SHSMD prepares the field with tools and resources to make sure your strategic decisions put you on the right track. If y...
10/29/2025

SHSMD prepares the field with tools and resources to make sure your strategic decisions put you on the right track.

If you are looking ahead and strategizing about how your organization can thrive, register for SHSMD's Virtual Conference today: https://ow.ly/MMtB50XjR8B

Experience SHSMD25 through the Virtual Conference, November 3–7.Enjoy the same inspiration and insights from SHSMD25, wi...
10/22/2025

Experience SHSMD25 through the Virtual Conference, November 3–7.

Enjoy the same inspiration and insights from SHSMD25, with five brand-new webinars and on-demand access to more than 30 recorded sessions and three keynotes. You’ll hear from leaders who are sharing how they’re building stronger brands, supporting their teams, and creating more meaningful connections with patients and communities.

Learn directly from experts in the field and bring new, practical, and actionable insights back to your organization.

Watch whenever it fits your schedule and wherever you are.

If you attended with a Premium package, virtual is already included. Standard attendees can add it for $100 by contacting shsmd@aha.org.

Not an attendee? Registration is open to all:
👉 Learn more and register here https://ow.ly/gMk250XgxQE

Healthcare branding that reflects your level of care. From signage to digital displays, Stratus helps hospitals and medi...
10/16/2025

Healthcare branding that reflects your level of care. From signage to digital displays, Stratus helps hospitals and medical facilities send the right message — everywhere.

Learn more here: https://hubs.li/Q03L8L2t0

10/16/2025

Help shape the future of health care with SHSMD

The 2026 Call for Volunteers is open through October 22, 2025.

When you volunteer with SHSMD, you join a community of professionals who are passionate about learning from each other, building connections, and leading positive change in health care.

There is a place for every skill and schedule, from planning the annual SHSMD Connections conference to mentoring, digital engagement, and short-term micro-volunteering opportunities.

Make an impact. Grow your network. Give back to a community that gives so much to you.

Learn more and sign up: https://ow.ly/yYJQ50Xcyus

What an incredible few days in Dallas!Thank you to every attendee, speaker, sponsor, and volunteer who made   such a suc...
10/15/2025

What an incredible few days in Dallas!
Thank you to every attendee, speaker, sponsor, and volunteer who made such a success. From inspiring keynotes and breakout sessions to meaningful networking and fresh ideas, you helped make this year’s conference truly unforgettable.

💡 Keep the momentum going:
• Access session handouts in the AHA Meetings & Events app
• Save the date! SHSMD Connections 2026 returns September 27–29 in Baltimore
• Stay connected year-round as a SHSMD member → https://ow.ly/PsjK50XbSCn
• Don’t miss the SHSMD Virtual Conference — November 3–7 → Learn more: https://ow.ly/mGxe50XbSCo

We can’t wait to see how you turn this week’s insights into action.

Day 3 at SHSMD Connections 2025 — let’s ride into the finale!Yesterday was one for the books, partner. From dynamic sess...
10/14/2025

Day 3 at SHSMD Connections 2025 — let’s ride into the finale!

Yesterday was one for the books, partner. From dynamic sessions and networking in the Solution Center to that Texas-style evening under the Dallas lights, the spirit of SHSMD was shining bright.

Today we’re saddling up for the final stretch, rounding out an incredible conference with sessions on digital innovation, data-driven storytelling, and strategic communication that are shaping the future of health care.

We’ll close things out with the Closing Keynote Lunch on optimism and success, featuring Michelle Gielan — the perfect way to wrap up three unforgettable days of learning, laughter, and connection.

Safe travels to all our SHSMD friends heading home, and thank you for making truly remarkable.

The caffeine is flowing and the ideas are too at SHSMD Connections 2025!After a morning filled with insights from the Su...
10/13/2025

The caffeine is flowing and the ideas are too at SHSMD Connections 2025!

After a morning filled with insights from the Sunrise Sessions, Dr. Valerie Montgomery Rice’s keynote, and the presentation of the Leadership Excellence Award to Donna Teach, attendees dove into sessions on innovation, digital strategy, patient growth, and brand storytelling.

The afternoon ahead is just as exciting, with more sessions to explore, Member Meet-Ups on the schedule, and tonight’s Texas-style All-Attendee Networking Event bringing everyone together for a memorable evening in Dallas.

The momentum from SHSMD Connections 2025 kickoff is still going strong!Following an inspiring start yesterday, attendees...
10/13/2025

The momentum from SHSMD Connections 2025 kickoff is still going strong!

Following an inspiring start yesterday, attendees kept the energy high through the afternoon and evening with the New Member and Career Transition sessions, an unforgettable opening keynote “The Poet’s Keys” from Tucker Bryant, and lively networking in the Solution Center during the Welcome Reception.

We also celebrated this year’s SHSMD Rising Stars — congratulations to Khrista Boster, Lacey Reichwald, and Nardeep Singh on their well-deserved recognition for leadership, innovation, and impact in health care strategy and marketing.

This morning, the conversation continues with sponsored Sunrise Sessions featuring breakfast and early insights, leading into Dr. Valerie Montgomery Rice’s keynote on transformational leadership and the presentation of this year’s Leadership Excellence Award.

Here’s to another inspiring day of learning, collaboration, and connections in Dallas.

Address

155 N Wacker Drive
Chicago, IL
60606

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