National Association for Healthcare Quality (NAHQ)

National Association for Healthcare Quality (NAHQ) Together we define excellence in healthcare quality.

NAHQ has moved our professional development resources to an exciting new platform with significantly expanded capabiliti...
03/26/2026

NAHQ has moved our professional development resources to an exciting new platform with significantly expanded capabilities and advantages. This all-in-one hub brings together learning, certification and credentialing, and career advancement for individuals and teams, no matter where you are on your Quality journey. NAHQ members receive even more benefits, including free and discounted offerings.

All NAHQ-U content is created by experts and aligned to the industry-standard NAHQ Healthcare Quality Competency Framework™ to ensure you receive the most critical and up-to-date knowledge available.

Explore NAHQ-U now: https://hubs.la/Q048gmCm0
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This week at the Kentucky Hospital Association Quality Conference, NAHQ’s fireside session, “Unveiling the ROI of Qualit...
03/25/2026

This week at the Kentucky Hospital Association Quality Conference, NAHQ’s fireside session, “Unveiling the ROI of Quality in Health Care,” reinforced a critical shift: Quality is not a cost center—it’s a measurable driver of clinical and financial performance.

NAHQ’s Chief Strategy and Innovation Officer, Tanya DiIulio, and Claire Lauzon-Vallone, former VP of Quality at CHRISTUS Health, exchanged perspectives about how gaps in standardized quality training and workforce competencies limit system performance, and how integrating competency-based approaches can unlock significant gains.

As healthcare grows more complex, the path forward is clear: investing in workforce capability and high-functioning quality management systems is essential to achieving consistency and sustainable ROI.

For 50 years, NAHQ has helped define healthcare Quality & Safety. Today, we’re redefining what’s possible. As we mark ou...
03/19/2026

For 50 years, NAHQ has helped define healthcare Quality & Safety. Today, we’re redefining what’s possible.

As we mark our 50th anniversary, NAHQ is advancing the next chapter of healthcare Quality with a unified, competency‑based ecosystem designed for today’s workforce realities and tomorrow’s demands.

• An 𝗲𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗡𝗔𝗛𝗤 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝘆 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿k™, the industry standard defining Quality competencies, that includes updated content that defines the evolving skills necessary to advance Quality & Safety.

• 𝗡𝗔𝗛𝗤‐𝗨, a new centralized learning and experience destination that provides healthcare professionals with comprehensive resources for professional development in Quality & Safety.

• 𝗡𝗲𝘄 𝗡𝗔𝗛𝗤 𝗠𝗲𝗺𝗯𝗲𝗿𝘀𝗵𝗶𝗽 𝗽𝗮𝗰𝗸𝗮𝗴𝗲𝘀 provide professionals and organizations with flexible options to meet evolving professional development needs through access to NAHQ-U.

• 𝗡𝗔𝗛𝗤 𝗠𝗶𝗰𝗿𝗼‐𝗖𝗿𝗲𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝘀 offering focused learning in the individual domains of the NAHQ Healthcare Quality Competency Framework™. Three new micro-credentials are available in 2026 including Regulatory & Accreditation (powered by Joint Commission), Patient Safety, and Quality Review and Accountability.

• A new Awareness Campaign that helps educate the industry about how Quality, Safety and investment in workforce development are powerful levers to meet today’s healthcare challenges and mandates.

This is more than an anniversary. It’s leadership in action for what’s next in healthcare.

Learn more: https://hubs.la/Q046VRQl0

At CMS QualCon, during the “Quality Speakers Spotlight” panel, NAHQ CEO Stephanie Mercado highlighted a defining challen...
03/17/2026

At CMS QualCon, during the “Quality Speakers Spotlight” panel, NAHQ CEO Stephanie Mercado highlighted a defining challenge for healthcare Quality & Safety: the workforce is rapidly changing and demands intentional prioritization.

Job functions are evolving. AI is becoming embedded in daily work. And healthcare now spans five generations, each bringing different experiences, expectations, and levels of understanding of their role in Quality & Safety.

Technology alone won’t close the gap. Organizations that will lead are those investing in workforce competencies, ensuring people can apply new tools effectively, adapt to ongoing change, and deliver consistent, measurable outcomes.

At NAHQ, the focus remains clear: advancing Quality & Safety by strengthening the one lever that enables all others—the workforce.

NAHQ has moved our professional development resources to an exciting new platform with significantly expanded capabiliti...
03/12/2026

NAHQ has moved our professional development resources to an exciting new platform with significantly expanded capabilities and advantages. This all-in-one hub brings together learning, certification and credentialing, and career advancement for individuals and teams, no matter where you are on your Quality journey. NAHQ members receive even more benefits, including free and discounted offerings.

All NAHQ-U content is created by experts and aligned to the industry-standard NAHQ Healthcare Quality Competency Framework™ to ensure you receive the most critical and up-to-date knowledge available.

Explore NAHQ-U now: https://hubs.la/Q046x05-0
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This Patient Safety Awareness Week, we are sharing inspiring success stories of organizations that have achieved impress...
03/09/2026

This Patient Safety Awareness Week, we are sharing inspiring success stories of organizations that have achieved impressive improvements in Patient Safety. Read the landmark NAHQ ROI-Q™ Report to learn how investing in the workforce to elevate Quality & Safety competencies can reduce harm, improve clinical outcomes and support long-term performance. Working together, we can all create a competent, coordinated workforce ready and able to improve Patient Safety not just this week, but for the long term.

Read the report now: https://hubs.la/Q045KRzJ0
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Are you passionate about healthcare Quality & Safety improvement? Do you have expertise to share with other healthcare l...
03/04/2026

Are you passionate about healthcare Quality & Safety improvement? Do you have expertise to share with other healthcare leaders and professionals?

Don’t miss the opportunity to contribute to shaping the future of healthcare Quality & Safety at NAHQ next - the industry event taking on the most pressing issues in healthcare!

Submit an abstract before the deadline on Monday, March 9!

Learn more or submit: https://hubs.la/Q045rbvl0

CEO Stephanie Mercado joined leaders from the country’s top health systems at ACHE Congress on Healthcare Leadership at ...
03/03/2026

CEO Stephanie Mercado joined leaders from the country’s top health systems at ACHE Congress on Healthcare Leadership at a panel entitled Leadership Insights: Mission Driven Margin Improvement.

Panelists discussed one of the most pressing issues facing the health systems leaders: navigating sustained financial pressure while staying true to their mission.

Stephanie’s perspective reinforced a solution with proven ROI: enterprise-wide alignment on quality competencies and workforce capabilities across the continuum of care.

When quality and safety are strategic priorities, they can directly strengthen financial performance while protecting access, outcomes, and workforce sustainability.

Are you passionate about healthcare Quality & Safety improvement? Do you have expertise to share with other healthcare l...
02/26/2026

Are you passionate about healthcare Quality & Safety improvement? Do you have expertise to share with other healthcare leaders and professionals?

Don’t miss the opportunity to contribute to shaping the future of healthcare Quality & Safety at NAHQ next - the industry event taking on the most pressing issues in healthcare!

Submit an abstract before the deadline on Monday, March 9!

Learn more or submit: https://hubs.la/Q043nkvl0

If we are to achieve our highest aspirations of excellence in healthcare Quality & Safety, we must do it together. Coord...
02/17/2026

If we are to achieve our highest aspirations of excellence in healthcare Quality & Safety, we must do it together. Coordinated. Speaking the same language. Aligned to the same goals. The NAHQ Framework is what enables us, as a workforce, to do this. It serves as THE industry standard, defining the knowledge, competencies and skills required to advance Quality & Safety across the entire healthcare continuum.

Explore NAHQ’s newly updated Framework now: https://hubs.la/Q043vvFS0

Address

8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL
60631

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+18473754720

Website

https://nahq.org/nahq-social-media-policy/

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