11/14/2025
Don’t just sell more this Black Friday, sell smarter. After all, success this season isn’t just about bigger discounts, it’s about smarter strategy.
Instead of chasing one record-breaking weekend, leading retailers are focusing on what really matters: long-term growth, healthy margins, and promotions that create new demand (not just shift existing sales into one week).
Here’s how to make this Black Friday work harder for your business:
✅ Plan promotions with purpose, not panic: Don’t launch a last-minute 40% off sale because “everyone else is.” Map your promos early so each one supports your brand goals. Maybe it’s to clear inventory, reward loyalty, or spotlight new products.
✅ Test different discount levels to find your sweet spot: Try 20% off versus 30% in small segments before the big day. You might find that a smaller discount performs just as well and saves your margins.
✅ Measure what’s incremental, not just what’s immediate: If your sales spike on Black Friday, ask: how many of those shoppers would’ve bought anyway? Track what happens after the sale too. That’s where you’ll see real growth or cannibalization.
✅ Keep the customer experience front and center, both online and in-store: Make it feel effortless: clean navigation, clear signage, and a brand story that still shines through the chaos. Think excitement, not overwhelm.
Because the best kind of rush this season? The one that comes from a plan that actually worked.
Learn more at retailtouchpoints.com/features/executive-viewpoints/the-promotion-paradox-how-retailers-can-rethink-holiday-sales-strategy.