10/06/2025
KPMG’s Health Innovation & Technology Transformation Forum offered valuable perspective on how innovation is redefining healthcare.
Panelists highlighted a familiar challenge: while electronic health records (EHRs) include built-in tools meant to enhance workflows, many fall short in practice. These add-ons are expensive, time-intensive to validate, and often misaligned with day-to-day operations—leading to underuse, inefficiency, and unnecessary costs.
Leaders emphasized that real transformation lies in connected healthcare ecosystems. Instead of relying solely on rigid EHR modules, organizations can benefit from interoperable solutions like RE-Assist®, which integrate directly into existing systems to bridge workflow gaps and create efficient, compliant, and cost-effective coordination.
🔹 AI as a Lifecycle – Continuous innovation requires ongoing risk management, ROI validation, and visibility across teams. Soft ROI is reflected in satisfaction and safety; hard ROI in measurable performance and efficiency.
🔹 Operational Efficiency – AI is reshaping administrative operations by automating enrollment, billing, and documentation. It extracts and organizes structured and unstructured data for CMS reporting, improving accuracy while reducing administrative burden.
🔹 Health Ecosystem Thinking – Sustainable transformation depends on collaboration among large, midsize, and emerging organizations. No single vendor or system can create lasting change alone.
With $5 trillion spent annually on healthcare and $3 trillion lost to inefficiency, the industry doesn’t need more technology silos—it needs interoperability, transparency, and integration.
At RE-Assist®, we’re building the connective layer that unites people, processes, and care—empowering organizations to work smarter, deliver better outcomes, and drive measurable impact.
Special thanks to the contributors who made this discussion possible: KPMG US, Disney Institute, Memorial Sloan Kettering Cancer Center, and NYC Health + Hospitals.
