03/05/2024
Arkansas Mental Health Credentialing and Billing Services, LLC is hiring. We are looking to fill a Professional Support Staff position for front-office. This W2 position interacts directly with the public. The job is located in Clarksville, Arkansas at Summit Reach Counseling & Psychotherapy, PLLC. Below is the job description. Questions can be sent to Bruce Brown via email: applications@armentalhealthcredentialingservices.com
Responsibilities
§ Serves visitors by greeting, welcoming, and directing them appropriately.
§ Notifies company personnel of client arrival.
§ Informs clients by answering questions or referring inquiries.
§ Collects payments, verifies client identity, collects id and insurance information.
§ Maintains security by following procedures, monitoring calendars, and monitoring security door access.
§ Keeps a safe and clean reception area including reception office, client hallway, public lobby and restroom by complying with procedures, rules, and regulations.
§ Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
§ Manages schedule for each of the providers working in this location by keeping 90% of all appointments full.
§ Manages the incoming fax referrals daily. Ensuring that all referrals are contacted within 36 business hours of receipt of the referral.
§ Other duties as assigned.
Qualifications
· Minimum of two years of relevant work experience in this or similar field
· Kindness and strong emotional intelligence.
· Experience with various computer software applications such as Microsoft Office and/or equivalent.
· Ability to operate office equipment.
· Data entry experience.
· Typing and spelling competency.
· Possess strong verbal and written communication skills.
· Ability to provide quality customer service even to difficult individuals.
· Ability to work under pressure and meet deadlines.
· Ability to maintain satisfactory work performance and attendance records.
· Ability to successfully maintain positive intercultural and interpersonal relationships.
Preferred Qualifications:
· Required qualifications and College degree.
[Work Hours] This position would work approximately 34 -38 hours per week, Tuesday through Friday, when the facility is open. 10:00 AM – 6:PM T, W and TR. 8:00 AM – 6:00PM Friday. [Additional hours may be needed throughout the month.]
Job will begin within the next two weeks. Apply now for full consideration.
To apply, please send resume and three professional references to BB Brown, CEO at Arkansas Mental Health Credentialing and Billing Services, LLC: applications@armentalhealthcredentialingservices.com