FrontLine Service

04/15/2026

April is Counseling Awareness Month! This month, we celebrate and honor the work of the counseling profession and the individuals who help people of all backgrounds find solutions and overcome the obstacles that they face with kindness and compassion.

FrontLine’s licensed professional counselors are key to our many programs, including staffing the 988 Su***de & Crisis Lifeline, providing therapy to children who have faced a devastating loss, staffing our Care Response and Police Co-response teams, and much more. As the first in line to respond to mental health crises throughout Cuyahoga County, FrontLine’s counselors are vital to keeping our community safe and healthy. Take a moment to thank a counselor today!

American Counseling Association

04/10/2026

Are you interested in working with young adults with diverse identities who are experiencing/have experienced homelessness? Do you have lived experienced of homelessness and/or housing instability?

We have an opening on our team that might be of interest to you. This case manager will assist program participants in developing and implementing goals and assist them in maintaining their housing and independence. Click here to apply: https://tinyurl.com/7eks6cep

04/06/2026

Just 6 weeks left till the Cleveland Marathon! There is still time to run on FrontLine's behalf and raise funds to support our mission - see post for full details and a discount code. Click here to donate/register: https://tinyurl.com/yc62v2wv

Dreaming of spring and running season during this return of cold and snow? Register for the Cleveland Marathon (May 16-17)! FrontLine Service is excited to be an official charity partner of the Cleveland Marathon once again. Here are two ways you can join us and become a FrontLiner so that we can continue to meet people where they are at in times of crisis:

1. Run for FrontLine’s Cause – register for any of the Cleveland Marathon races and select FrontLine Service as your preferred fundraising organization. Use the code FS26 to get 20% off your registration fees. Share your fundraising page with your friends and family to raise funds for FrontLine Service. Register here: https://tinyurl.com/3fuk9fcc

2. Make a donation and help us meet our goal of raising $6,000 through this event: https://tinyurl.com/yc62v2wv

Questions? Let us know in the comments. We hope to see you out on the course!

03/31/2026

A big thank you to SeibertKeck Insurance Partners for their generous donation of Easter baskets to FrontLine Service. These baskets will be distributed to the children in our trauma program, where we provide practical and therapeutic support to children and families who have experienced or witnessed abuse, su***de, homicide, or the sudden loss of a loved one. We are grateful for this opportunity to bring a bit of joy to the lives of these children with this generous gift.

03/25/2026

We are now accepting referrals and enrollment to our new RESET substance use program. RESET is designed to help someone take meaningful steps towards recovery – at their own pace.

RESET stands for Recovery, Empowerment, Support, Education, and Transformation. Our program provides a structured, supportive environment where individuals can explore their relationship with substance use and build skills for lasting change. We offer an Intensive Outpatient Program (IOP) and a non-IOP recovery group. For more details, click here: https://www.frontlineservice.org/substance-use-services

03/18/2026

March is Social Work Month – we want to take a moment to honor all of the social workers at FrontLine Service who tirelessly work every day to transform the lives of our clients. We appreciate how you continue to show up, advocate for, and give hope to everyone we serve and the importance that all individuals deserve the right to be treated with kindness and respect.

Tag a social worker in the comments to express your gratitude for their work in our community!

03/13/2026

Join us next Tuesday! Our Projects for Assistance in Transition from Homelessness (PATH) outreach team will be there sharing resources.

Join us next Tuesday for our St. Patrick's Day Open House!

03/12/2026

FrontLine staff and board were proud to represent a table at The City Club of Cleveland's "We Can End Unsheltered Homelessness Today" forum last Friday. This forum featured Chris Knestrick, Executive Director of the Northeast Ohio Coalition for the Homeless (NEOCH), who shared his personal story of how he came to be involved in the work of homelessness and our community’s role in the work of homelessness.

“Housing justice will not arrive because someone gives it to us. It comes because ordinary people decide that their neighbors, all of us, especially in our greatest time of need, deserve a home. Housing justice will come when we get organized and when we refuse to stop until it becomes a reality.” – Chris Knestrick.

Our Supportive Services for Veteran Families (SSVF) program got a little shoutout during this forum, highlighting FrontLine’s role in supporting veterans experiencing homelessness in Cuyahoga, Lake, and Ashtabula Counties. To learn more about our SSVF program, click here: https://www.frontlineservice.org/supportive-services-for-veteran-families

03/05/2026

Our staff live at the heart of fulfilling FrontLine’s mission – they are the ones who show up for our clients every single day, in times of crisis, in times of celebration, and through all the mundane but important tasks of daily life. We recently celebrated some significant work anniversary milestones and are so thankful for their time, skills, and dedication to our clients. Please join us in expressing our gratitude to the following FrontLiners who have given over a decade of their careers in service of our mission!

02/27/2026

We are looking forward to hosting an intern from this excellent program this summer!

21 nonprofit organizations will host summer interns this year

02/24/2026

Dreaming of spring and running season during this return of cold and snow? Register for the Cleveland Marathon (May 16-17)! FrontLine Service is excited to be an official charity partner of the Cleveland Marathon once again. Here are two ways you can join us and become a FrontLiner so that we can continue to meet people where they are at in times of crisis:

1. Run for FrontLine’s Cause – register for any of the Cleveland Marathon races and select FrontLine Service as your preferred fundraising organization. Use the code FS26 to get 20% off your registration fees. Share your fundraising page with your friends and family to raise funds for FrontLine Service. Register here: https://tinyurl.com/3fuk9fcc

2. Make a donation and help us meet our goal of raising $6,000 through this event: https://tinyurl.com/yc62v2wv

Questions? Let us know in the comments. We hope to see you out on the course!

02/18/2026

We are excited to share that our Care Response program, a health-first alternative to emergency responses for mental health and addiction crises, has expanded to serve all of Cuyahoga County. Care Response sends a team consisting of a licensed mental health professional and a peer support specialist (an individual with lived experience of mental illness and/or addiction who is living in recovery) to respond to non-violent mental health and substance use crises. They arrive in a clearly marked vehicle, do not use sirens or flashing lights, and are unarmed.

This countywide expansion follows a successful pilot project in two Cleveland zip codes, launched in partnership with the (Alcohol, Drug Addiction and Mental Health Services) ADAMHS Board of Cuyahoga County.

Care Response is available every day from 8AM – 11:30PM across Cuyahoga County. You can access Care Response by dialing 988. Pictured here are the FrontLine staff who are part of the Care Response team.

Click to here to read more about Care Response: https://tinyurl.com/sbcyjxv3