05/13/2026
Congratulations to James Keane, Driver for Broadmead! James is Broadmead's "Above. Always." Champion of the Month.
🏆 Why Honored: James is being recognized for consistently going “Above. Always.” as a Broadmead driver; planning for safe, timely trips, stepping up during inclement weather, and providing thoughtful, calming support for residents on medical runs and community outings (including BSO trips). His steady professionalism, kindness, and attention to each rider’s comfort and safety exemplify Broadmead’s values of Integrity, Community, and Serenity.
🏆 Peers Say: “James consistently goes above and beyond in everything he does. He volunteers to pick up employees from the employee lot during inclement weather and readily assists with special trips, including BSO outings and visits to the horse farm. He also plans ahead by checking whether BSO performances are sold out so he can anticipate traffic and ensure a safer, smoother ride.”
“On medical runs, James is attentive to residents’ needs and comforts making sure they feel safe and supported from start to finish. He’ll play calming music or take a familiar route past something meaningful to help ease anxiety before challenging appointments.”
“James’ patient, kind demeanor immediately puts people (residents and team members alike) at ease. He is consistently courteous, punctual, and safety minded. James is truly a pillar of the Broadmead community.”
🏆 Residents Say: “I have had two opportunities to observe the care, and courtesy James demonstrates toward his bus passengers, both on trips to the BSO. One fellow passenger required a lift to get on and off the bus, and James was extremely careful to position the bus, so the transfer was safe. He was equally attentive to the rest of us, offering assistance as we exited and ensuring we stepped onto the provided step first.”
“James demonstrates caring and attentiveness every time he transports me to an appointment. He is careful and competent, even in heavy traffic, and his soft-spoken manner makes traveling with him a pleasure.”
🏆 James Says: “I love working at Broadmead. The teamwork, the residents, and the stories they share every day make this a special place for me. Being part of this community means a lot, and I feel like this is where I’m meant to be.”
Thank you, James, for your dedication to the Broadmead community!