
02/22/2023
Hear from Geoff Ames, RAS, and James Duke, P.E., as they discuss the “Customer Experience for All” at the AAAE/ACC Airport Planning, Design & Construction Symposium on March 2nd.
Panelists will discuss how customer service for all can be approached through the Americans with Disabilities Act (ADA) and the Air Carrier Access Act (ACAA). They will discuss the current state of airport accessibility and the responsibilities of airport operators. Panelists will share how to begin conversations around accessibility, best practices for accessibility, and opportunities for the future.
For more information, visit https://www.aaae.org/pdcs