Dial-A-Bus of Benton County

03/16/2026

Each ride is a story of connection and compassion in our community.

"Dial-A-Bus drivers and staff,
Our family used your school transport services for a few months while we went through a big life transition. I wanted to extend such a heartfelt thank you to your entire team for the wonderful service we received. My kids especially enjoyed David, Jeremiah, and Saul, and I was always treated so kindly by dispatch, even when it seemed like I was always calling! During a very chaotic time for us, your friendliness and reliability made a huge difference in our family. Thank you so much for the work you do!"

We don’t just provide rides, we build relationships, share moments of joy, and help one another in the hard moments. We’re so grateful to be a part of this community.

03/13/2026

We wanted to share this post again in case anyone missed our updates. You'll also be able to find updates on this topic on our news page and blog at dialabus.org/news and dialabus.org/post/stif-updates

Footage covering the BAT Self-Perform Analysis Agenda item from the March 2nd STIF Meeting in Corvallis, Oregon.

03/12/2026

Dial-A-Bus is offering transportation to the Symphony in Salem on March 20th for Mendelssohn's Scottish Symphony. We will be picking people up from the Corvallis Community Center (C3) parking lot between 5 and 5:30 PM. There is no fee for this trip, but donations are appreciated.

*Sign up for a ride on our website or by calling our dispatchers.
DialABus.org/symphony 541-752-2615

*If you need to be picked up from your home, please call our dispatchers to sign up for a ride!

03/11/2026

“It’s important to understand that disability is a natural part of the human experience and that people with disabilities deserve equal rights, opportunities, and respect." - Dr. Yvette Pegues

03/09/2026

More than 50 clients, volunteers, and other stakeholders attended the STIF meeting on March 2nd to share opinions on Benton County continuing a self-perform analysis for creating an in-house transportation program that would end their contract with Dial-A-Bus. Public comment was unanimously against the County proposal and lasted about an hour. You can view the full public comment video here: www.youtube.com/watch?v=9unp5Q0RG3A

The most common questions and concerns raised by attendees were:
Why is Benton County considering replacing the highly valued Dial-A-Bus program with one that does not currently exist?
Why is Benton County not using existing funds to increase service provision when they have long known that demand for service is not being met?
The last time the County intervened with the Special Transportation program was with the VIA software system, which caused a 5 month service interruption so how will they ensure high efficiency and safety for riders?

Benton County chose not to answer questions at the meeting. Staff cited that they were writing down the questions and concerns and would respond at a later date. They did not specify when or how this would take place.

When public comment ended, the first action taken by the STIF committee was to pass a motion advising Benton County not to put any further resources toward the in-house proposal.

Despite all of the opposition, Benton County will continue work on this proposal. We strongly recommend continued letter writing, emails, and public comment at Board of Commissioner meetings. We will also get the word out when the next opportunity for a strong public showing presents itself.

In the meantime, Dial-A-Bus will continue to provide the efficient, compassionate service our community has come to expect. Thank you all for your support.

Footage covering the BAT Self-Perform Analysis Agenda item from the March 2nd STIF Meeting in Corvallis, Oregon.

03/06/2026

For National Dentist Day, we wanted to highlight our favorite dentist, Dr. Scott Travelstead of Evergreen Dental! His commitment to supporting Dial-A-Bus and other nonprofits in our community is a perfect reflection of his caring attitude and the exceptional compassionate care that he provides to his patients.

Thank you Evergreen Dental!

03/05/2026

We are working on putting together the video from the STIF Meeting on Monday so that it is available to everyone. Right now, the last 2/3rds of the meeting are available from the County zoom recording. You can view that at the following link, using this passcode: 3e!&K^2b

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03/04/2026

March is DD Awareness Month 💛 The theme “Nothing About Us Without Us” reminds us that every decision, service, and support must begin with people with IDD—their voices, lived experiences, and meaningful participation in all spaces where decisions are made.

Check out the Oregon Council on Developmental Disabilities's 2026 DD Awareness campaign here: https://www.ocdd.org/2026-dd-awareness-toolkit/

03/03/2026

When we ask our staff what their favorite part of the job is, they all immediately answer one of two ways: The people or helping people.

We couldn't ask for better folks to work with and we appreciate each and every one of them.

02/27/2026

Help us celebrate our latest Employees of the Month:
Wendy Geist, Josh Combs and Tim Pearson.

These drivers truly embody the Dial-A-Bus slogan of community, compassion, and connection. We are so grateful for their work, keeping our clients safe and happy!

02/26/2026

Sharing this one more time in case anyone missed it. The meeting will be held this Monday, March 2nd from 2-4 PM at the Madison Building - 500 SW 5th St. in Corvallis.

Benton County Public Works has made a proposal to discontinue its 50-year relationship with the local nonprofit Dial-A-Bus, which serves our senior and disabled neighbors’ transportation needs. The County is proposing to bring the special transportation program in-house. This decision is projected to increase the cost to the County, with no increase in capacity. It will also forfeit 50 years of institutional experience serving vulnerable populations in favor of a program that does not currently exist. If Public Works follows the previous experiment they deployed two years ago, seniors and people with disabilities can expect their average ride times to increase by 1 to 2 hours per round trip.

For the past year, Public Works has not met statutory public engagement requirements. Thus, very few users or stakeholders are aware of the proposal.

On March 2nd, at 2:00 pm, there will be a public meeting held by the County at the Madison Office Building, 500 SW 5th Street. This meeting will provide the first opportunity for the public to ask questions or express their thoughts about this proposal. Please consider attending this meeting, emailing the County Commissioners, or both if you would like your concerns to be heard.

County Commissioner info: https://boc.bentoncountyor.gov/about/
Date: March 2nd
Time: 2:00 PM
Place: 500 SW 5th St at the Madison Office Building in Corvallis