Allen Family Medicine Clinic

Allen Family Medicine Clinic Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Allen Family Medicine Clinic, Family doctor, 4580 S. Nicholson Avenue, Cudahy, WI.

Allen Family Medicine Clinic seeks to serve the people of Cudahy and surrounding areas, providing the best medical care we can while treating each patient like we would treat a family member where the priority is you, not a health care organization.

01/22/2026

The forecast for tomorrow is frigid, and several schools are closing. We still plan to be open and available for our patients as scheduled tomorrow, but we do encourage everyone to stay safe and warm! We believe in the value of seeing and examining patients in person, but we do still have the option of virtual visits for times like this!

01/15/2026

We have made it through two weeks as a completely independent clinic! (small celebration there) We are still figuring out some of the details, but we are making good progress. Along with this transition there are some new policies impacting primary care that are also taking a lot of time and effort to figure out, so we are still very busy between caring for patients and addressing all the other things that need to be done.

As a result, we are pausing taking any new patients until we feel very comfortable caring for the patients we already have. We will re-evaluate this in a month or so once we have enough margin to breathe, but in the mean time we can not take any new patients. We are a small 2-physician clinic and we are flattered that so many people have been wanting to establish care here, but we need to prioritize caring well for the patients we already have first.

01/06/2026

There is a saying that "To err is human, but to really foul things up you need a computer." Well, today that was proven!!

We were trying to send out a message to our patients to notify them of the change to the new system and those calls are NOT working! If you are among the 1/3 of our patients (sorry to those 1,545 patients!!) who just got some calls from us that hung up on you please know that was an automated message from the old EMR to update you about the new system - that was not us. Please ignore the calls. We have cancelled the rest of them!! Yesterday this system was checked and worked perfectly, but today that was very much not the case.

We do apologize!!

Here is the link to create a new portal account -
https://33733.portal.athenahealth.com/

Existing patients, please click the link and then click the button to Create an Account so you can create a new portal account for the new independent system.

01/02/2026

Update 1/5/26 - It's day 2 of seeing patients and we're getting a lot more things to work! Whenever there is a large switch of technology there will be things that need further adjustments, though. When in doubt, please call the clinic for any issues that arise. Patients, we will be sending out a text/email tomorrow with a link to the new patient portal so please read that notification and set up your new Athena portal which will help ensure easier communication!

Day 1 of seeing patients - While a lot of the data has transferred over, there are still a lot of things not working as well as we would like. Problems like this are to be expected, and we are working hard to solve the issues but again be patient as we are transitioning to the new tablespace.

01/01/2026

It's January 1, 2026, and we are now officially a completely independent medical clinic. We have logged in to our EMR and were relieved to see that the patient data has transferred as it was supposed to, which is a phenomenal relief. We have a total of just under 6800 charts in the new tablespace, which includes all patients who have ever seen us, including those no longer active and those who have passed. That means in the past 6 years we have had the opportunity to care for nearly 7000 people.

As the year and this time with IPW has ended, we are looking backward and are thankful for all those who have helped us along the way. Our most sincere thanks to Dr. Mohammed Khan who helped us join IPW and has been such a willing and patient helper along the way. You have been such a blessing, Dr. Khan. Thank you to all the partners at IPW who have helped us navigate this more independent model of practicing medicine over the past 6 years. Thank you to Eric Eickhorst who also answered all of our many questions about the EMR and general practice set-up at the beginning and is still answering questions we have now! We are thankful as well to Dr. Kirsten O'Quinn who joined IPW at about the same time as us and is also leaving IPW now to do a new independent group. It has been a blessing to have someone else in the same position as us - both as we started and as we ended - comparing notes and sharing resources and texting each other with the woes and celebrations along the way.

Thank you to Elizabeth for all of the help with insurance and billing and for fighting for us! We seriously do not know how we would do this without you and are thankful that we get to have you with us on this!!! Thank you to Annette for managing the clinic operations and troubleshooting the new EMR mock-ups along with a bunch of other things, all while being so reassuring with the "It will all work out" reminders when we most needed it. Thank you to Stacey, Terri, Caylin and Kellie for caring for us and our patients and being so willing to help us figure this all out! You have each worn many hats in this process and we appreciate you! Thank you as well to Katie, "our" phlebotomist, whose expertise in drawing blood is matched by her willingness to encourage as well.

We thank our kids, Elise and James, both for their help at the clinic and for their willingness to help all the stuff of life as Mom and Dad have been spending long hours on nights and weekends over the past 8 months trying to figure this all out. We do hope that the busy-ness will quiet down a bit as we have so much of this in our rear-view mirror. We love you, Elise and James, and are so thankful we get to be your parents!!

I (Nikki) am thankful beyond words for my husband Timothy Allen who has put countless hours into setting all of this up and been a constant encourager through it all. You are my best friend and the singular most amazing human being I have ever met. I am so thankful that we are doing life together in all the various ways!

Being a doctor is a tremendous privilege but also terrifying. People's lives matter, and we desperately want to do our best to care for people well, but we are also humans who will miss things and disappoint people along the way. The science of medicine is no where near as certain as we wish it was, and we are increasingly aware of how much there is yet to learn. Being a doctor certainly keeps you humble, as we realize how much is beyond our control, and we know that we will undoubtedly fall short in many ways in the future as well, but we are committed to doing our best to care for each person who chooses to see us as their doctor.

1 Samuel 7:12 Then Samuel took a stone, and set it between Mizpeh and Shen, and called the name of it Ebenezer, saying, Hitherto hath the LORD helped us.

Hitherto has the Lord helped us, and may He help us going forward!

12/29/2025

It's the end of the year and there are a lot of new things going on! We will be closed on New Year's day and will be finishing seeing patients as of 2 pm on New Year's eve but will be answering phone calls until 5 as we try to close up all the notes and encounters for the year. Many of you already know that we are going to be going completely independent on January 1, and this has been an 8-month process that has been stressful, but we are nearing the finish line. Please see below for the current update about the transition.

Drs. Tim and Nikki Allen are committed to providing medical care that is focused on you – the patient – not on what might be best for an employer or an insurance company. Since 2019 we have partnered with the Independent Physicians of Wisconsin (IPW), a group of like-minded physicians who operate independent clinics but share a common tax ID and billing identity. We have been very thankful for their help in getting us established as independent doctors, but the time has come for us to become a completely independent medical clinic.

As of January 1, 2026, we will become Allen Family Medicine, S.C. and will no longer be part of IPW.

What is not changing:
Us, our coworkers, our address, our phones, our fax, our schedule including all visits already scheduled in 2026, our collaboration with LabCorp providing an in-house phlebotomist, our focus on patient autonomy and informed consent, our desire to care for people of all ages, our self-pay options, and our acceptance of most insurances including Medicaid and Medicare.

What is changing:
• Our billing identity: as a new corporation we need to have each patient sign new forms to allow us to bill and to consent to care, and we may need new pictures of the insurance cards and IDs. This is a nuisance but necessary!
• We will still use Athena but will have a different “tablespace” within it which means each patient will need to sign up for a new portal. We will be emailing everyone a link in the first full week of January with info to create a new portal account so keep an eye out for that.
• We have worked really hard to get re-credentialed with every insurance company we currently accept, but that has not been without struggle. There may be some of the smaller insurance companies with whom we will not be credentialed, and we will work with any affected patients on a case by case basis to see what we can do to resolve these issues. We do offer very reasonable self-pay options, but we are also trying to resolve as many insurance issues as possible. Our new group NPI is 1073407433 if you want to check with your insurance.

What do you need to do to continue to get care here?
• Be patient as we swap things over in January! We are putting a lot of planning into trying to ensure a smooth transition, but this is technology, and that is not always seamless!
• Watch for an email about the portal sign-up.
• Sign new forms for consent to care and billing updates on the first visit after the transition.

We are excited to continue to care for you and your loved ones, and we appreciate your patience as we figure out all the details along the way! It’s been 6 years as part of IPW, and we look forward to many more years as a completely independent clinic.

12/22/2025

Merry Christmas and Happy Holidays! We have been working hard to prepare for going completely independent on January 1, 2026, and we are taking a couple days off this week to spend with family. The clinic will be closed from the afternoon on Tuesday until end of day Thursday, reopening on Friday morning. Please contact us today if you need refills or other issues addressed.

Then, please be patient after January 1 during our first several days of being just Allen Family Medicine, S.C. and not part of IPW. We have spent months preparing to go live with our own version of the electronic medical record and finalizing contracts with all the insurance companies. There will, undoubtedly, be surprises and hiccups along the way, but we're not going anywhere and our phone number and fax are not changing, so we'll be here to figure things out together!

We hope you and your loved ones enjoy time together over the holidays, and we deeply appreciate your choice to trust us with your health care. Blessings!!

11/24/2025

It's Thanksgiving week! Our clinic will be closed on Thursday and Friday this week so we and our coworkers can have time with family and friends. Please address any refills or requests before Wednesday morning so we can ensure we address them.

Have a wonderful Thanksgiving!

10/16/2025

IMPORTANT CHANGES COMING – PLEASE READ!!

Drs. Tim and Nikki Allen are committed to providing medical care that is focused on you – the patient – not on what might be best for an employer or an insurance company. Since 2019 we have partnered with the Independent Physicians of Wisconsin (IPW), a group of like-minded physicians who operate independent clinics but share a common tax ID and billing identity. We have been very thankful for their help in getting us established as independent doctors, but the time has come for us to become a completely independent medical clinic.

As of January 1, 2026, we will become Allen Family Medicine, S.C. and will no longer be part of IPW.

What is not changing:
Us, our coworkers, our address, our phones, our fax, our schedule including all visits already scheduled in 2026, our collaboration with LabCorp providing an in-house phlebotomist, our focus on patient autonomy and informed consent, our desire to care for people of all ages, our self-pay options, and our acceptance of most insurances including Medicaid and Medicare.

What is changing:
• Our billing identity: as a new corporation we need to have each patient sign new forms to allow us to bill and to consent to care, and we may need new pictures of the insurance cards and IDs. This is a nuisance but necessary!
• We will still use Athena but will have a different “tablespace” within it which means each patient will need to sign up for a new portal.

What do you need to do to continue to get care here?
• Be patient as we swap things over in January! We are putting a lot of planning into trying to ensure a smooth transition, but this is technology, and that is not always seamless!
• Watch for more information to come about the portal changes.
• Sign new forms for consent to care and billing updates on the first visit after the transition.
• If you have a balance with us now, please talk to us and pay that off before we switch. All debt owed to “us” will change to being due to IPW after January 1, and IPW has different policies on late payments than we have. You will be better off resolving any outstanding balances with us before that debt transfers to them.

We are excited to continue to care for you and your loved ones, and we appreciate your patience as we figure out all the details along the way! It’s been 6 years as part of IPW, and we look forward to many more years as a completely independent clinic.

Addendum - for those wondering if we will be on particular insurances or Medicare plans, we are actively finishing credentialling to maintain all of the insurances we currently accept.

09/03/2025

Our clinic is 6 years old today. When we started on September 3, 2019, we could never have imagined how the world and medicine would change so much so quickly, but we are thankful to still be here, caring for people. Thank you to all who entrust us with your and your families' lives.

06/30/2025

We will be closed on Friday as we all celebrate the 4th of July, so please reach out earlier this week if you need any medical issues or refills addressed!

05/23/2025

We hope everyone has a good Memorial Day weekend. Just a reminder the clinic will be closed on Monday, and we open on Tuesday at 9 am.

Address

4580 S. Nicholson Avenue
Cudahy, WI
53110

Opening Hours

Monday 8am - 12pm
1pm - 5pm
Tuesday 9am - 12pm
1pm - 6pm
Wednesday 8am - 12pm
1pm - 5pm
Thursday 8am - 12pm
1pm - 5pm
Friday 8am - 3pm

Telephone

+14143264800

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