Sun Back Moon, LLC - Private Patient Advocacy & Healthcare Solutions

Sun Back Moon, LLC - Private Patient Advocacy & Healthcare Solutions We provide private patient advocacy services for individuals and families. Our goal is simple: to improve your healthcare experience.

Helping clients navigate the difficult and complex healthcare system by working as a liaison between them and their healthcare team. Sun Back Moon, LLC is a private patient advocacy firm dedicated to helping individuals and families navigate the healthcare system with clarity and confidence. We provide independent, expert support across a range of services, including:

Medical billing review and insurance appeals

Care coordination across providers and facilities

Provider research and treatment navigation

Hospital discharge planning and aftercare support

Guidance for families facing complex medical decisions

Whether you're managing a new diagnosis, overwhelmed by medical bills, or unsure of your care options, we work directly for you—not insurance companies or hospitals. We design a custom, individualized plan to your specific needs. We then set that plan in motion and will be there with you throughout your healthcare journey, there and back.

It was a great start to the Healthcare Advocate Summit. More to learn and more to share the rest of the week!
09/03/2025

It was a great start to the Healthcare Advocate Summit. More to learn and more to share the rest of the week!

Football season has arrived.  Don't let medical dept, illness, or injury keep you sidelined. Reach out and let's have a ...
08/29/2025

Football season has arrived. Don't let medical dept, illness, or injury keep you sidelined.

Reach out and let's have a discussion on how we can improve your healthcare experience. From denial appeals, to debt negotiations, to guiding you through the process of improving your care, we will be with you, there and back.

Spreading the word about private patient advocacy in north Alabama today. Give us a call today to learn how we can impro...
07/22/2025

Spreading the word about private patient advocacy in north Alabama today. Give us a call today to learn how we can improve your experience with healthcare.

06/23/2025

Big THANK YOU to GoodRx for $14.82 savings over a Blue Cross insurance plan for a one month prescription!

We're Going Live Tonight at 7:00 PM Central!A few weeks ago, we sent out a survey to reflect on our first five years in ...
06/12/2025

We're Going Live Tonight at 7:00 PM Central!

A few weeks ago, we sent out a survey to reflect on our first five years in business and learn more about the amazing clients and families we've had the honor to serve. Your responses were incredibly thoughtful—and so appreciated!

As a thank you, we’re holding a raffle drawing for survey participants, and Claire will be drawing the winner live tonight at 7:00 PM Central right here on our page!

Tune in here: https://www.facebook.com/SunBackMoon

We hope you’ll join us—whether you filled out the survey or just want to see who wins!
(And don’t worry, we’ll also reach out to the winner via email to confirm mailing details.)

See you tonight!

It is going to be a great event!
05/29/2025

It is going to be a great event!

This made our day. Found hanging on the door to the outpatient lab.
05/23/2025

This made our day. Found hanging on the door to the outpatient lab.

UPDATE: You can now see the full video. https://www.wbrc.com/2025/05/16/study-blue-cross-blue-shield-alabama-denial-rate...
05/22/2025

UPDATE: You can now see the full video. https://www.wbrc.com/2025/05/16/study-blue-cross-blue-shield-alabama-denial-rate-in-network-claims-highest-country-specific-affordable-care-act-plan/?fbclid=IwY2xjawK4T5RleHRuA2FlbQIxMABicmlkETFwY3NPSHU4MDVqVWlteTA4AR551EOlYBiEeAVx6DP04pTsnROY98WKfVVuQ3n3ITVHTIlaxfYQgNAB4WjVgw_aem_TO1WoAGptLmaCvc3QTmQwQ

Tune into WBRC 6 News tonight at 9:30 Central for the full video story on the written article linked below, including the interview with out founder, Jeff Byars.

A new study claims Blue Cross Blue Shield of Alabama has the highest denial rate for in-network claims for a specific Affordable Care Act plan in the country, a claim the insurer refutes.

We’re proud to see our founder, Jeff Byars, featured in this recent WBRC 6 News story highlighting the real-world impact...
05/16/2025

We’re proud to see our founder, Jeff Byars, featured in this recent WBRC 6 News story highlighting the real-world impact of health insurance claim denials.

Jeff’s personal experience navigating coverage for his daughter’s cancer treatment is what inspired the founding of Sun Back Moon. His insights in the article reflect why our work—helping patients and families manage complex billing and insurance issues—matters more than ever.

📖 Read more and hear Jeff’s story in the full article:
https://www.wbrc.com/2025/05/16/study-blue-cross-blue-shield-alabama-denial-rate-in-network-claims-highest-country-specific-affordable-care-act-plan/

A new study claims Blue Cross Blue Shield of Alabama has the highest denial rate for in-network claims for a specific Affordable Care Act plan in the country, a claim the insurer refutes.

03/07/2025

Spent the day at the Public Affairs Research Council of Alabama at their forum - State of Mind - Navigating Alabama's Mental Health Dilema.

Excellence everywhere you turn here.
12/16/2024

Excellence everywhere you turn here.

Address

Cullman, AL
35057

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