CareGuide Advocates

01/09/2026

$30,329.25.
That is what lab and pathology charges would have cost a Florida household of two earning $52,000.

Multiple claims were denied after benefit limits were reached. The bills included lab work, imaging, ER services, anesthesia, IV therapy, and recovery fees.

Through CareGuide’s Bill Eraser's Financial Assistance and Advocacy, the entire balance was eliminated — 100%.

This is what access looks like when patients are not left to navigate the system alone.

01/08/2026

Nothing matters more than the voices of the people we support.

One of our members shared how their Care Advocate, Mona, helped reduce overwhelming medical bills during cancer treatment by working directly with providers and keeping them informed every step of the way.

That is patient advocacy in action.
Grateful for advocates like Mona who bring compassion, professionalism, and real impact to their work.

⭐️⭐️⭐️⭐️⭐️

01/02/2026

Outpatient surgery is often described as “more affordable.”

The data tells a different story.
• The average outpatient procedure in the U.S. can cost $20,000–$50,000, depending on complexity
• Even insured patients often face thousands in out-of-pocket costs
• Facility fees alone can rival inpatient stays

For an Alabama couple earning $70,000 combined, an outpatient surgery came with a $44,072.42 bill.

Through CareGuide’s Bill Eraser program, we secured 100% coverage, ensuring cost did not delay care.

Data matters. But impact matters more.

12/31/2025

Happy New Year, 2026! 🎉

As we close out 2025, we are proud to share a milestone that truly reflects the impact of our work. $29 million saved for our clients and members.

This year has been one of meaningful growth for CareGuide, made possible by the trust of our clients, the resilience of our members, and the dedication of our incredible team. Together, we have stayed focused on what matters most: successfully fighting unnecessary medical overcharges.

From healthshares to supplemental medical plans to employers and associations, we are grateful to grow alongside our clients and members and remain committed to making healthcare more transparent, more affordable, and more human.

Here is to continued progress, smarter savings, and even greater impact in the year ahead. ✨

12/26/2025

Getting an X-ray should not feel like a financial gamble.

X-rays are one of the most routine tests in healthcare. They are commonly ordered for simple injuries, joint pain, or precautionary checks, and most people expect them to be straightforward and affordable. Too often, that is not the case.

A Florida member recently received X-rays for their left shoulder and left hip and was later hit with an unexpected bill. We stepped in, negotiated directly with the provider, and removed 100% of the charges.

That is $324 the member did not have to worry about, dispute, or pay for routine care they needed.

Healthcare should be predictable, transparent, and supportive, especially for something as common as an X-ray.

12/24/2025

Why Healthcare Advocacy Is No Longer Optional for Employers and Why CareGuide Is the Right Choice!

Healthcare costs continue to rise 5–7% each year, yet one large multi-employer study showed a different outcome. An integrated healthcare advocacy program achieved medical cost growth under 2% and saved $976 per member, per year. This was not a pilot or a forecast. It was real-world data from more than 92,000 covered lives.

According to a Health Advocate study, employers that implemented an integrated healthcare advocacy model saw measurable improvements in cost control, preventive care, and employee experience. The conclusion was clear. Advocacy does not just support employees. It changes outcomes.

What the Data Shows
Employees with access to integrated advocacy:
- Spent $976 less per person annually on healthcare
- Experienced medical cost trends below 2%, about half the market average
- Were 11% more likely to complete breast cancer screenings
- Were 16% more likely to complete colorectal cancer screenings
- Delivered a nearly 2:1 return on investment for employers

These results were not driven by limiting care or delaying treatment. They were driven by better navigation, earlier intervention, and informed decision-making.

Why CareGuide
This is where CareGuide stands out.

CareGuide provides human-centered healthcare advocacy, helping people navigate insurance, billing, financial assistance, and access to care with real advocates. By intervening at the moments when consumers are most confused or vulnerable, CareGuide helps reduce unnecessary costs, prevent delays in care, and support better health decisions.

In a healthcare system defined by complexity, CareGuide brings clarity, trust, and measurable financial impact. The same elements proven by data to improve outcomes and control costs.

Bottom Line
Healthcare advocacy is no longer optional for employers focused on affordability, outcomes, and employee well-being. The data proves it works, and CareGuide delivers it in a way that puts people first.



Article: https://zurl.co/jg6vF

Health Advocate announced the results of a new study demonstrating that Health Advocate’s integrated clinical management program positively impacts cost trends and health outcomes, providing significant value for employers in today’s complex healthcare environment.

12/22/2025

💜 Advocacy matters because our CareGuide advocate uncovered missed details, pushed for answers, and helped a member reduce their medical bill by 70%, proving no one should have to navigate healthcare alone. Thank you Latisha!!

12/19/2025

Cancer care can cost more than a year’s salary.

In the U.S., the first year of cancer treatment can exceed $40,000, with many patients paying $10,000 or more out of pocket even with insurance. Some medications alone cost thousands every month.

We recently supported a California member who was diagnosed with cancer and faced overwhelming costs just to receive essential care. By navigating financial assistance programs and advocating on their behalf, we helped secure full coverage for their treatment.

Total savings for this member: $34,683.37.

That is not just money saved. That is stress lifted, time gained, and space to focus on healing instead of survival math.

No one should have to choose between fighting cancer and financial ruin.

Healthcare should save lives, not bankrupt families.

12/12/2025

Diabetes in America Is Massive and Getting More Expensive.

More than 38 million Americans live with diabetes: about 1 in every 10 people. Of that, nearly 9 million Americans with diabetes are using some form of diabetic medication, and the cost of lifesaving treatments has skyrocketed in recent years.

These aren’t small numbers. They represent families, communities, and everyday people struggling to afford necessary medications.

One of those people is our member in Texas. Without support, they would be paying $834 every month for their diabetic medication. But CareGuide stepped in, helped them apply for financial assistance, and they were approved for a full year of medication fully covered.

Stories like this remind us that behind every statistic is a real person and that access, coverage, and advocacy still matter.

11/21/2025

50 million Americans are living with autoimmune disorders every day. Affordable testing is not just convenient; it is life changing. Autoimmune testing helps detect diseases like lupus and thyroid disorders early, but many patients face high costs.

Our team helped a member find a Quest Diagnostics test site that could complete the needed testing for $37 compared to a regional average of $186. By helping members navigate the system and uncover fair, transparent pricing, we are turning healthcare confusion into clarity, one test at a time.

11/19/2025

$16K in medical debt gone. Proof that healthcare navigation can truly change lives. Thank you Carla! ⭐⭐ ⭐ ⭐ ⭐

11/17/2025

Chronic conditions like diabetes cost the United States an estimated $412.9 billion each year, including $106.3 billion in lost productivity and absenteeism, putting employers under immense financial strain.

Rising medical and prescription costs leave many organizations choosing between higher premiums or plans with greater deductibles and out-of-pocket costs. Both options hurt employee satisfaction and retention while failing to address the real problem.

CareGuide's approach aligns with the Deloitte HR Dive article’s call for smarter, preventive healthcare strategies. Employers who use CareGuide can lower avoidable claims, boost employee/member satisfaction, and reclaim dollars lost to inefficiency while investing in better care, not just cheaper plans.

Article: https://zurl.co/mqmmD

Employers might need to embrace a “very different” view of health benefits strategy moving forward, one of the firm’s analysts told HR Dive.