Parkland Community Health Plan

Parkland Community Health Plan Parkland Community Health Plan (PCHP) was started in 1999 by Parkland Health. We are proud to be locally owned and locally operated. to 5 p.m. Monday-Friday.

We offer STAR Medicaid and CHIP services for children, teens, pregnant women, and families. Parkland Community Health Plan is a community-based health insurance plan offering health care coverage to the communities of North Texas. Our insurance products include STAR Medicaid, CHIP and CHIP Perinatal. Our service area covers Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall counties, where members can seek care at more than 6,000 doctors and specialists and over 40 hospitals and urgent care centers. Member Services hours are 8 a.m. If this is an emergency, dial 9-1-1. Remember, never publicly post your personal contact or health information you'd like to keep private on Facebook. Government-Regulated Insurance Plans:
Parkland HEALTHfirst (Medicaid STAR) 1-888-672-2277
Parkland KIDSfirst (CHIP/CHIP Perinate) 1-888-814-2352

For members who are deaf or hard of hearing, you can call us toll-free at 1-800-735-2989.
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The Parkland Community Health Plan (PCHP) page is available to provide plan information, general health information, health-related news, events, and community resources for members. The health information shared on this page is only intended for educational purposes and is not intended to be a substitute for personal medical or healthcare advice. PCHP is committed to the safety and security of this page and will maintain the necessary administrative and technical safeguards to protect against unauthorized access or use.
• Profane and/or inflammatory comments are prohibited and will be blocked and removed from page.
• PCHP is not responsible for content posted by others on any PCHP -sponsored page or other social media outlet.
• PCHP reserves the right to monitor and moderate all posts to PCHP -sponsored sites. Any post considered inappropriate, in PCHP’s sole discretion and determination, will immediately be removed by the Site Administrator upon his/her being notified of such content.
• PCHP will address complaints or issues regarding content posted to the PCHP page or other social media outlet.
• The PCHP logo, in any shape or form, is a registered service mark and its duplication or reproduction is strictly prohibited, without prior written permission and separate agreement of PCHP. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PCHP SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OR LOSSES, WHETHER TANGIBLE OR INTANGIBLE, RESULTING FROM AUTHORIZED OR UNAUTHORIZED USE OF OR ACCESS TO OUR FACEBOOK PAGE OR CONTENT POSTED THEREON.

We had a great day at the South Dallas Cultural Center's recent Lunch & Learn! It was inspiring to see the community com...
02/18/2026

We had a great day at the South Dallas Cultural Center's recent Lunch & Learn! It was inspiring to see the community come together with Dr. Joy Malbrough to learn about her work in health equity.

PCHP was proud to partner with Parkland Health, Dallas County Health and Human Services , and other organizations to provide health resources and education to attendees. Events like this remind us why partnerships matter—when we work together, we create space for real connection and meaningful change.

Thank you to everyone who joined us for this important conversation on improving health equity in North Texas.

Prevention is the best medicine. Regular checkups help find problems before they get worse, including cancer. If you're ...
02/17/2026

Prevention is the best medicine. Regular checkups help find problems before they get worse, including cancer.

If you're having a baby: Cervical cancer screenings are part of your regular pregnancy care. Your pregnancy visits include important health tests that protect you and your baby.

For your children: Texas Health Steps checkups starting at birth help catch health problems before they get worse.

Don't skip your visits – early care could save your life.

Find a provider: https://parklandhealthplan.com/provider-directory

Applying for health coverage can be difficult. You don't have to figure it out alone.   Our trained team helps with appl...
02/11/2026

Applying for health coverage can be difficult. You don't have to figure it out alone.

Our trained team helps with applications and renewals. We'll walk through the process with you step by step.

Take the stress out of enrollment – schedule your free appointment today: https://parklandhealthplan.com/renewal-assistance

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Solicitar cobertura de salud puede ser difícil, pero no tiene que hacerlo solo.

Nuestro equipo capacitado le ayuda con sus solicitudes y renovaciones. Lo guiaremos a través de todo el proceso, paso a paso.

Inscríbase sin preocupaciones: programe su cita gratuita hoy mismo: https://parklandhealthplan.com/renewal-assistance

Grab your friends and start your Galentine's Day with a free yoga class!This class is great for everyone. All ages and s...
02/10/2026

Grab your friends and start your Galentine's Day with a free yoga class!

This class is great for everyone. All ages and skill levels welcome. No experience needed — just bring your favorite people. https://www.facebook.com/events/1474850684261511

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¡Reúne a tus amigos y empieza el Día de Galentine con una clase de yoga gratis!

Esta clase es ideal para todos. Personas de todas las edades y niveles son bienvenidos. No se necesita experiencia, solo trae a tus personas favoritas. https://www.facebook.com/events/1474850684261511

Recovery is possible. PCHP covers substance use treatments, including counseling, medicines that help with recovery, tre...
02/10/2026

Recovery is possible. PCHP covers substance use treatments, including counseling, medicines that help with recovery, treatment when you stay overnight, and other help services.

You don't need a referral from your primary care provider for substance use treatment.

Confidential crisis support: 1-844-603-1134

Member Services:

- STAR: 1-888-672-2277
- CHIP: 1-888-814-2352
- TTY 7-1-1

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La recuperación es posible. PCHP cubre tratamientos para el abuso de sustancias, incluyendo asesoramiento, medicamentos que ayudan a la recuperación, tratamiento con internamiento y otros servicios de apoyo.

No necesita una remisión de su médico de cabecera para recibir tratamiento para el abuso de sustancias.

Apoyo confidencial en casos de crisis: 1-844-603-1134

Servicios para miembros:

- STAR: 1-888-672-2277
- CHIP: 1-888-814-2352
- TTY 7-1-1

Need help with your taxes? You can get free tax assistance if you and your family make less than $67,000 per year.   Wha...
02/09/2026

Need help with your taxes? You can get free tax assistance if you and your family make less than $67,000 per year.

What you get:
- Help with this year's taxes and old ones, too
- Help getting tax credits you deserve
- Help with IRS letters
- One-on-one help from trained tax helpers

When: Every Tuesday, Feb. 3 - March 17, 10 am - 3 pm
Where: Different Parkland Health clinics each week
Cost: Free

You must sign up first. This is open to patients, workers, and anyone in the community.

Go to www.parklandhealth.org to find locations and sign up.

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¿Necesita ayuda con sus impuestos? Puede recibir asistencia gratuita para la preparación de impuestos si usted y su familia ganan menos de $67,000 al año.

Qué incluye:
- Ayuda con los impuestos de este año y de años anteriores
- Ayuda para obtener los créditos fiscales que usted merece
- Ayuda con cartas del IRS
- Ayuda personalizada de expertos capacitados en impuestos

Cuándo: Todos los martes, del 3 de febrero al 17 de marzo, de 10 a.m. a 3 p.m.
Dónde: Cada semana en diferentes clínicas de Parkland Health
Costo: Gratis

Debe registrarse con anticipación. Abierto para pacientes, empleados y cualquier persona de la comunidad.

Visite www.parklandhealth.org para encontrar las ubicaciones y registrarse.

Our new Member Portal is here! https://parklandhealthplan.com/member-login/Save time with 24/7 access to request forms, ...
02/07/2026

Our new Member Portal is here! https://parklandhealthplan.com/member-login/

Save time with 24/7 access to request forms, claims information, member ID cards, and more!

Need help getting started? View the user guide:https://parklandhealthplan.com/Uploads/Public/Documents/Members/PCHP_Member_Portal_Guide_f.pdf

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¡Nuestro nuevo Portal para Miembros ya está aquí! https://parklandhealthplan.com/member-login/

¡Ahorre tiempo con acceso 24/7, para solicitar formularios, ver información de reclamos, obtener sus tarjetas de identificación de miembro y mucho más!

¿Necesita ayuda para comenzar? Consulte la guía del usuario:https://parklandhealthplan.com/Uploads/Public/Documents/Members/PCHP_Member_Portal_Guide_f.pdf

02/06/2026

Help Texas HHSC Improve Medicaid!

HHSC is seeking members for the following advisory committees: https://www.hhs.texas.gov/about/advisory-committees.

The State Medicaid Managed Care Advisory Committee (SMMCAC) provides recommendations and input on the statewide implementation and operation of Medicaid managed care. The Medicaid Advisory Committee (MAC) reviews and makes recommendations to the state Medicaid director on proposed rules that involve Medicaid policy or affect Medicaid-funded programs.

If you're interested, please submit your application by 11:59 pm on February 10, 2026. https://ithhs.my.salesforce-sites.com/advisory

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¡Ayude a la HHSC de Texas a mejorar Medicaid!

La HHSC está buscando miembros para los siguientes comités asesores: https://www.hhs.texas.gov/about/advisory-committees.

El Comité Asesor Estatal de Atención Administrada de Medicaid (SMMCAC) brinda recomendaciones y aportes sobre la implementación y operación de la atención administrada de Medicaid en todo el estado. Por su parte, el Comité Asesor de Medicaid (MAC) revisa y hace recomendaciones al director estatal de Medicaid sobre las reglas propuestas que involucran políticas de Medicaid o afectan programas financiados por este.

Si está interesado, envíe su solicitud antes de las 11:59 p.m. del 10 de febrero de 2026. https://ithhs.my.salesforce-sites.com/advisory

Help Texas HHSC Improve Medicaid!HHSC is seeking members for the following advisory committees: https://www.hhs.texas.go...
02/04/2026

Help Texas HHSC Improve Medicaid!

HHSC is seeking members for the following advisory committees: https://www.hhs.texas.gov/about/advisory-committees.

The State Medicaid Managed Care Advisory Committee (SMMCAC) provides recommendations and input on the statewide implementation and operation of Medicaid managed care. The Medicaid Advisory Committee (MAC) reviews and makes recommendations to the state Medicaid director on proposed rules that involve Medicaid policy or affect Medicaid-funded programs.

If you're interested, please submit your application by 11:59 pm on February 10, 2026. https://ithhs.my.salesforce-sites.com/advisory

Learn more about HHS advisory committees, upcoming meetings and committees currently seeking members.

Let's talk about something that could save your life: cervical cancer screening.Cervical cancer often has no early signs...
02/03/2026

Let's talk about something that could save your life: cervical cancer screening.

Cervical cancer often has no early signs. But regular Pap tests can find bad cells before they turn into cancer. When doctors find it early, cervical cancer can be treated. Many women put off this important test.

Don't wait. Finding it early saves lives.

Find an OB/GYN: https://bit.ly/465kKOA

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Hablemos de algo que podría salvar tu vida: la prueba de detección del cáncer cervical.

El cáncer cervical muchas veces no presenta síntomas tempranos. Sin embargo, las pruebas de Papanicolaou pueden detectar células anormales antes de que se conviertan en cáncer. Cuando se detecta a tiempo, el cáncer cervical puede tratarse. Muchas mujeres posponen esta prueba tan importante.

No esperes. Detectarlo a tiempo salva vidas.

Encuentra un ginecólogo (OB/GYN) cerca de ti: https://bit.ly/465kKOA

During pregnancy, your thyroid plays an important role in your health and your baby's development.If your doctor has con...
01/29/2026

During pregnancy, your thyroid plays an important role in your health and your baby's development.

If your doctor has concerns, simple lab tests can help check thyroid function and guide care during your pregnancy. Talk with your doctor if you have questions or concerns about your thyroid health.

Check your member handbook (https://parklandhealthplan.com/member-handbook) or call us with questions about your prenatal coverage:

- STAR: 1-888-672-2277
- CHIP: 1-888-814-2352
- TTY 7-1-1

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Durante el embarazo, la tiroides cumple un papel importante en tu salud y en el desarrollo de tu bebé.

Si tu médico tiene alguna inquietud, pruebas de laboratorio sencillas pueden ayudar a evaluar la función tiroidea y guiar tu atención durante el embarazo. Habla con tu médico si tienes preguntas o preocupaciones sobre la salud de tu tiroides.

Consulta tu Manual del Miembro (https://parklandhealthplan.com/member-handbook) o llámanos si tienes preguntas sobre tu cobertura prenatal:

- STAR: 1-888-672-2277
- CHIP: 1-888-814-2352
- TTY 7-1-1

Mental Wellness Month reminds us to take care of our mind and feelings. PCHP members can get mental health services incl...
01/27/2026

Mental Wellness Month reminds us to take care of our mind and feelings. PCHP members can get mental health services including:

- Individual therapy
- Family counseling
- Medication management
- Substance use treatment
- Crisis intervention services

You don't need a referral from your primary care provider for mental health services.
24/7 crisis support: 1-844-603-1134

Member Services:

- STAR: 1-888-672-2277
- CHIP: 1-888-814-2352
- TTY 7-1-1
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El Mes de la Salud Mental nos recuerda la importancia de cuidar nuestra mente y nuestras emociones. Los miembros de PCHP pueden acceder a servicios de salud mental que incluyen:

- Terapia individual
- Consejería familiar
- Manejo de medicamentos
- Tratamiento por uso de sustancias
- Servicios de intervención en crisis
- No necesitas un referido de tu médico primario para recibir servicios de salud mental.

Apoyo en crisis 24/7: 1-844-603-1134

Servicios para Miembros:

- STAR: 1-888-672-2277
- CHIP: 1-888-814-2352
- TTY 7-1-1

Address

1341 W Mockingbird Lane #400E
Dallas, TX
75247

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18886722277

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Our Story

Working together for better outcomes. We exist to be the partner of choice for our members by meeting their needs, expectation and preferences in healthcare.

Parkland Community Health Plan (PCHP) connects members to high quality, affordable healthcare by creating a place where the under-served can turn for quality healthcare services for them and their family. We are affordable healthcare for Dallas, Collin, Ellis, Hunt, Kaufman, Navarro and Rockwall counties.

Millions of Texans have received healthcare benefits through our plan and services; we’ve proudly served our community of members since 1999. Members can seek care where they live with nearly 3,000 area healthcare providers, including more than 25 hospitals and medical centers. The hospitals in our network include Parkland and Children’s Medical Center, and many others. The doctors include pediatricians, specialists, and main doctors who can provide routine checkups and immunizations.

As a locally operated non-profit, PCHP is dedicated to the health and well-being of the individuals and communities entrusted to our care. PCHP is proud to have serviced the Texas STAR/CHIP programs since their inception, bringing our values of care, compassion and community to help define the standards of excellence in healthcare to the state of Texas.