Parkland Community Health Plan

Parkland Community Health Plan Parkland Community Health Plan (PCHP) was started in 1999 by Parkland Health. We are proud to be locally owned and locally operated. to 5 p.m. Monday-Friday.

We offer STAR Medicaid and CHIP services for children, teens, pregnant women, and families. Parkland Community Health Plan is a community-based health insurance plan offering health care coverage to the communities of North Texas. Our insurance products include STAR Medicaid, CHIP and CHIP Perinatal. Our service area covers Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall counties, where members can seek care at more than 6,000 doctors and specialists and over 40 hospitals and urgent care centers. Member Services hours are 8 a.m. If this is an emergency, dial 9-1-1. Remember, never publicly post your personal contact or health information you'd like to keep private on Facebook. Government-Regulated Insurance Plans:
Parkland HEALTHfirst (Medicaid STAR) 1-888-672-2277
Parkland KIDSfirst (CHIP/CHIP Perinate) 1-888-814-2352

For members who are deaf or hard of hearing, you can call us toll-free at 1-800-735-2989.
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The Parkland Community Health Plan (PCHP) page is available to provide plan information, general health information, health-related news, events, and community resources for members. The health information shared on this page is only intended for educational purposes and is not intended to be a substitute for personal medical or healthcare advice. PCHP is committed to the safety and security of this page and will maintain the necessary administrative and technical safeguards to protect against unauthorized access or use.
• Profane and/or inflammatory comments are prohibited and will be blocked and removed from page.
• PCHP is not responsible for content posted by others on any PCHP -sponsored page or other social media outlet.
• PCHP reserves the right to monitor and moderate all posts to PCHP -sponsored sites. Any post considered inappropriate, in PCHP’s sole discretion and determination, will immediately be removed by the Site Administrator upon his/her being notified of such content.
• PCHP will address complaints or issues regarding content posted to the PCHP page or other social media outlet.
• The PCHP logo, in any shape or form, is a registered service mark and its duplication or reproduction is strictly prohibited, without prior written permission and separate agreement of PCHP. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PCHP SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OR LOSSES, WHETHER TANGIBLE OR INTANGIBLE, RESULTING FROM AUTHORIZED OR UNAUTHORIZED USE OF OR ACCESS TO OUR FACEBOOK PAGE OR CONTENT POSTED THEREON.

It's National Su***de Prevention month. If you or someone you know has a mental illness, or has concerns and is struggli...
09/18/2025

It's National Su***de Prevention month. If you or someone you know has a mental illness, or has concerns and is struggling emotionally, use these resources to find help for yourself, a friend, or a family member: https://zurl.co/9CLkT
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Es el Mes Nacional de la Prevención del Suicidio. Si usted o alguien que conoce padece una enfermedad mental, tiene inquietudes y está pasando por dificultades emocionales, utilice estos recursos para encontrar ayuda para usted, un amigo o un familiar: https://zurl.co/LEixR

If you or someone you know has a mental illness, there are ways to get help. Use these resources to find help for yourself, a friend, or a family member.

As a parent, you want to make sure your kids are safe online and making good choices about the time they spend on electr...
09/17/2025

As a parent, you want to make sure your kids are safe online and making good choices about the time they spend on electronic devices. Looking for help on how to manage technology? Try out some of these tips to get started: https://zurl.co/riqmf
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Como padre, quiere asegurarse de que sus hijos estén seguros en línea y tomen buenas decisiones sobre el tiempo que pasan con sus dispositivos electrónicos. ¿Busca ayuda para gestionar la tecnología? Pruebe algunos de estos consejos para empezar.

As a parent, you want to make sure your child is staying safe online and making healthy choices about the time they spend on electronic devices. Looking for tips on how to manage technology use? Try the steps below to get started.

PCHP Medicaid members that are at least 21 years old can receive up to $300 per year for dental services such as cleanin...
09/16/2025

PCHP Medicaid members that are at least 21 years old can receive up to $300 per year for dental services such as cleanings, checkups, and X-rays. *Limitations and restrictions may apply. To learn more about how to redeem these rewards for the new program year, visit our website: https://zurl.co/QzWVB
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Los miembros de Medicaid de PCHP mayores de 21 años pueden recibir hasta $300 al año para servicios dentales como limpiezas, chequeos y radiografías. *Pueden aplicarse limitaciones y restricciones. Para obtener más información sobre cómo canjear estas recompensas para el nuevo año del programa, visite nuestro sitio web.

Parkland Community Health Plan STAR Medicaid members age 21 and older can receive $300 per year for dental services such as cleanings, checkups, and X-rays.

Need plans this weekend? Here is yet another fun-filled event which PCHP is attending tomorrow, that we want to see you ...
09/12/2025

Need plans this weekend? Here is yet another fun-filled event which PCHP is attending tomorrow, that we want to see you and your family at! Come find us from 10am to 2pm at Larry Johnson Recreation Center, for a good time or maybe health resource, plus more.
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¿Necesitas planes para este fin de semana? ¡Aquí tienes otro evento divertido al que PCHP asistirá mañana y en el que queremos verte con tu familia! Visítanos de 10:00 a. m. a 2:00 p. m. en el Centro Recreativo Larry Johnson para pasar un buen rato, recibir recursos de salud y mucho más.

Always in our hearts. Today we appreciate the bravery shown by first responders and recognize the loss of too many, gone...
09/11/2025

Always in our hearts. Today we appreciate the bravery shown by first responders and recognize the loss of too many, gone too soon.
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Siempre en nuestros corazones. Hoy apreciamos la valentía de los socorristas y reconocemos la pérdida de tantas personas que se fueron demasiado pronto.

We will be at the GloUp Garden event this Saturday! Stop by from 9am to 1pm for free health screenings, a blood drive, a...
09/10/2025

We will be at the GloUp Garden event this Saturday! Stop by from 9am to 1pm for free health screenings, a blood drive, an expert panel on women’s health, live music, giveaways, and MORE. Can't wait to see you!
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¡Estaremos en el evento GloUp Garden este sábado! Visítanos de 9:00 a 13:00 para chequeos médicos gratuitos, una donación de sangre, un panel de expertos en salud femenina, música en vivo, regalos y MUCHO MÁS. ¡Estamos deseando verte!

Moms-to-be, we’ve got you covered! If you’re a PCHP member, you may be eligible for a free car seat for your new arrival...
09/09/2025

Moms-to-be, we’ve got you covered! If you’re a PCHP member, you may be eligible for a free car seat for your new arrival.*Limitations and restrictions may apply. https://zurl.co/1puK3
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Futuras mamás, ¡tenemos todo lo que necesitan! Si son miembros de PCHP, podrían tener derecho a recibir una silla de seguridad para bebé de forma gratuita.* Podrían aplicarse limitaciones y restricciones.

Parkland Community Health Plan members can receive a free car seat once you complete your first prenatal visit.

Sometimes it can be tough to drink enough water during busy days—and weeks. So how can you sneak in some more sips? Read...
09/04/2025

Sometimes it can be tough to drink enough water during busy days—and weeks. So how can you sneak in some more sips? Read these easy ways to drink more water: https://zurl.co/ENGn5
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A veces puede ser difícil beber suficiente agua durante días y semanas ajetreados. ¿Cómo puedes beber más agua? Lee estas sencillas maneras de beber más agua.

Sometimes there is nothing better on a hot day than a tall, cool glass of water. At Parkland Community Health Plan, we know it can be hard to drink enough water during busy days—and weeks. So how can you sneak in some more sips?

This Saturday from 10 am to 2 pm, we'll be at the Unity in Community Back2School event. It's free to attend and open for...
09/03/2025

This Saturday from 10 am to 2 pm, we'll be at the Unity in Community Back2School event. It's free to attend and open for all, so come stop by to see PCHP and enjoy some fun with the whole family.
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Este sábado, de 10:00 a 14:00, estaremos en el evento "Unity in Community Back2School". La entrada es gratuita y está abierta a todo el público, así que vengan a ver a PCHP y disfruten de un rato divertido con toda la familia.

STAR Medicaid and CHIP members of Parkland Community Health Plan can now get a $100 allowance towards participating Boys...
09/02/2025

STAR Medicaid and CHIP members of Parkland Community Health Plan can now get a $100 allowance towards participating Boys & Girls Clubs of America in our communities. This includes afterschool programs, summer camps, sports programs, and more. For questions and limitations, you can find more information here: https://zurl.co/rjUe9
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Los miembros de STAR Medicaid y CHIP del Plan de Salud Comunitario de Parkland ahora pueden obtener una asignación de $100 para los clubes Boys & Girls Clubs of America participantes en nuestras comunidades. Esto incluye programas extraescolares, campamentos de verano, programas deportivos y más. Para preguntas y limitaciones, puede encontrar más información aquí.

Get $100 toward programs at participating Boys & Girls Clubs, including afterschool programs, summer camps, sports programs, and more!

Parkland Health's Access to Care & Coverage Program brings healthcare directly into the neighborhoods where you live and...
08/28/2025

Parkland Health's Access to Care & Coverage Program brings healthcare directly into the neighborhoods where you live and work. Services like mammography or HIV screenings, blood sugar checks, asthma education, and more! All services are at no cost to you and no appointment needed. https://zurl.co/N5ZBn
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El Programa de Acceso a la Atención y Cobertura de Parkland Health lleva la atención médica directamente a sus vecindarios. Servicios como mamografías o pruebas de HIV, controles de azúcar en la sangre, educación sobre el asma y mucho más. Todos los servicios son gratuitos y no se necesita cita previa.

Attention, PCHP members! Starting September 1, management of your behavioral health services will change from Carelon Be...
08/27/2025

Attention, PCHP members! Starting September 1, management of your behavioral health services will change from Carelon Behavioral Health to PCHP. Your behavioral health benefits will stay the same. If you are currently getting behavioral health treatment, we will work with you to make sure your treatment plan continues without interruption. Learn more here: https://zurl.co/DXjMu
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¡Atención, miembros de PCHP! A partir del 1 de septiembre, la gestión de sus servicios de salud conductual pasará de Carelon Behavioral Health a PCHP. Sus beneficios de salud conductual se mantendrán sin cambios. Si actualmente recibe tratamiento de salud conductual, colaboraremos con usted para garantizar que su plan de tratamiento continúe sin interrupciones. Obtenga más información aquí.

On September 1, 2025, PCHP is changing the way your behavioral health services are managed. Your benefits aren’t changing. PCHP still has you covered. How will this change affect you? See below for some commonly asked questions – and answers!

Address

1341 W Mockingbird Lane #400E
Dallas, TX
75247

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18886722277

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Our Story

Working together for better outcomes. We exist to be the partner of choice for our members by meeting their needs, expectation and preferences in healthcare.

Parkland Community Health Plan (PCHP) connects members to high quality, affordable healthcare by creating a place where the under-served can turn for quality healthcare services for them and their family. We are affordable healthcare for Dallas, Collin, Ellis, Hunt, Kaufman, Navarro and Rockwall counties.

Millions of Texans have received healthcare benefits through our plan and services; we’ve proudly served our community of members since 1999. Members can seek care where they live with nearly 3,000 area healthcare providers, including more than 25 hospitals and medical centers. The hospitals in our network include Parkland and Children’s Medical Center, and many others. The doctors include pediatricians, specialists, and main doctors who can provide routine checkups and immunizations.

As a locally operated non-profit, PCHP is dedicated to the health and well-being of the individuals and communities entrusted to our care. PCHP is proud to have serviced the Texas STAR/CHIP programs since their inception, bringing our values of care, compassion and community to help define the standards of excellence in healthcare to the state of Texas.