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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

Parkland Community Health Plan

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Parkland Community Health Plan

Parkland Community Health Plan (PCHP) was started in 1999 by Parkland Health. We are proud to be locally owned and locally operated. to 5 p.m. Monday-Friday.

We offer STAR Medicaid and CHIP services for children, teens, pregnant women, and families. Parkland Community Health Plan is a community-based health insurance plan offering health care coverage to the communities of North Texas. Our insurance products include STAR Medicaid, CHIP and CHIP Perinatal. Our service area covers Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall counties, where members can seek care at more than 6,000 doctors and specialists and over 40 hospitals and urgent care centers. Member Services hours are 8 a.m. If this is an emergency, dial 9-1-1. Remember, never publicly post your personal contact or health information you'd like to keep private on Facebook. Government-Regulated Insurance Plans:
Parkland HEALTHfirst (Medicaid STAR) 1-888-672-2277
Parkland KIDSfirst (CHIP/CHIP Perinate) 1-888-814-2352

For members who are deaf or hard of hearing, you can call us toll-free at 1-800-735-2989.
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The Parkland Community Health Plan (PCHP) page is available to provide plan information, general health information, health-related news, events, and community resources for members. The health information shared on this page is only intended for educational purposes and is not intended to be a substitute for personal medical or healthcare advice. PCHP is committed to the safety and security of this page and will maintain the necessary administrative and technical safeguards to protect against unauthorized access or use.
• Profane and/or inflammatory comments are prohibited and will be blocked and removed from page.
• PCHP is not responsible for content posted by others on any PCHP -sponsored page or other social media outlet.
• PCHP reserves the right to monitor and moderate all posts to PCHP -sponsored sites. Any post considered inappropriate, in PCHP’s sole discretion and determination, will immediately be removed by the Site Administrator upon his/her being notified of such content.
• PCHP will address complaints or issues regarding content posted to the PCHP page or other social media outlet.
• The PCHP logo, in any shape or form, is a registered service mark and its duplication or reproduction is strictly prohibited, without prior written permission and separate agreement of PCHP. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PCHP SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OR LOSSES, WHETHER TANGIBLE OR INTANGIBLE, RESULTING FROM AUTHORIZED OR UNAUTHORIZED USE OF OR ACCESS TO OUR FACEBOOK PAGE OR CONTENT POSTED THEREON.

11/13/2025

Did you know you can get food with your PCHP Rewards points? PCHP members can earn rewards for healthy activities like going to the doctor for a checkup ($20-$25 value), getting a flu shot ($30 value), managing asthma prescriptions (up to $60 value), and staying on track with diabetes medications (up to $60 value). Limitations and restrictions may apply.
Check your PCHP Rewards account today, or create a new account if you don't have one already —there might be rewards waiting for you!
https://memberwell.com/pchprewards/
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¿Sabías que puedes conseguir alimentos con tus puntos de PCHP Rewards? Gana puntos por actividades saludables como vacunarte contra la gripe o hacerte un chequeo anual, y luego canjéalos por tarjetas de regalo para comprar alimentos y otros artículos esenciales. Revisa tu cuenta de PCHP Rewards hoy mismo o crea una nueva si aún no tienes una. ¡Puede que te estén esperando recompensas!

11/12/2025

Is it time to renew your coverage? Don't forget: Medicaid and CHIP members must renew their coverage every 12 months to keep their benefits. Creating an account with Your Texas Benefits will help you keep track of your renewal status and avoid a lapse in coverage. Learn more about setting up your account.
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¿Es hora de renovar su cobertura? No lo olvide: los beneficiarios de Medicaid y CHIP deben renovar su cobertura cada 12 meses para mantener sus beneficios. Crear una cuenta en Your Texas Benefits le ayudará a estar al tanto del estado de su renovación y evitar la interrupción de su cobertura. Obtenga más información sobre cómo crear su cuenta.

Are you a current Medicaid or CHIP member? If so, you must renew your coverage every 12 months to keep your benefits. Renewing takes less time than submitting a new application – but it’s still

11/11/2025

Looking for help this Thanksgiving? With food prices on the rise and the federal government shutdown creating extra strain for many families, it can be harder to fill the table this year. Plan ahead and explore free holiday meals and other community resources—like food assistance, WIC, and local support programs—available across North Texas.
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¿Necesitas ayuda este Día de Acción de Gracias? Con el aumento de los precios de los alimentos y el cierre parcial del gobierno federal, que está generando dificultades adicionales para muchas familias, puede resultar más difícil llenar la mesa este año. Planifica con anticipación y explora las comidas festivas gratuitas y otros recursos comunitarios, como programas de asistencia alimentaria, WIC y programas de apoyo locales, disponibles en todo el norte de Texas.

If your budget is tight this year, plan now to enjoy one of the free holiday meals offered in communities throughout north Texas. We’ve included just a few of these events! Others may be added before the holiday. Be sure to use Google and social media to search for more community meals near you.

11/10/2025

Coming Soon! PCHP will be introducing a new version of our website in early December. The address – ParklandHealthPlan.com – will stay the same, but the improved navigation will make it easier to find the information you need on our plan benefits and services.
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¡Próximamente! PCHP presentará una nueva versión de su sitio web a principios de diciembre. La dirección – ParklandHealthPlan.com – seguirá siendo la misma, pero la navegación mejorada facilitará la búsqueda de la información que necesita sobre los beneficios y servicios de nuestro plan.

11/06/2025

Having a mental health emergency? Call our Crisis Line. If you are or someone you know is having a mental health crisis, it’s important to get help right away. Members can call PCHP’s Behavioral Health Crisis Line at 1-844-603-1134. Get support 24 hours a day, 7 days a week.
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¿Está experimentando una emergencia de salud mental? Llame a nuestra Línea de Crisis. Si usted o alguien que conoce está sufriendo una crisis de salud mental, es importante buscar ayuda de inmediato. Los miembros pueden llamar a la Línea de Crisis de Salud Mental de PCHP al 1-844-603-1134. Reciba apoyo las 24 horas del día, los 7 días de la semana.

11/05/2025

November is National Diabetes Awareness Month — a great reminder to stay mindful of healthy habits, even during the busy holiday season. If you have diabetes, you can still enjoy your favorite foods while keeping your health on track. Check out these tips for managing diabetes through the holidays.
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Noviembre es el Mes Nacional de Concientización sobre la Diabetes, un excelente recordatorio para mantener hábitos saludables, incluso durante la ajetreada temporada navideña. Si tienes diabetes, aún puedes disfrutar de tus comidas favoritas sin descuidar tu salud. Consulta estos consejos para controlar la diabetes durante las fiestas.

At this busy time of year, it can be easy to forget about healthy habits, but it’s still important to take good care of yourself – especially if you have a chronic condition like diabetes.

11/04/2025

Do you have questions about the Medicaid or CHIP renewal process or need help? Our team is here to answer your questions and can even assist you with your renewal application. You can find upcoming renewal sessions on our website and schedule a time to get 1-on-1 support: https://parklandhealthplan.com/living-well/events/categories/?category=Medicaid%20Assistance
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¿Tiene preguntas sobre el proceso de renovación de Medicaid o CHIP o necesita ayuda? Nuestro equipo está aquí para responder sus preguntas e incluso puede ayudarle con su solicitud de renovación. Puede encontrar las próximas sesiones de renovación en nuestro sitio web y programar una cita para recibir asistencia personalizada.

11/03/2025

During the federal government shutdown, the North Texas Food Bank is helping families across our community stay fed and supported. View their website to find a local food bank near you: https://ntfb.org/snap-information/
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Ante el cierre parcial del gobierno federal, el Banco de Alimentos del Norte de Texas está aquí para ayudar a la comunidad y superar los obstáculos que impiden el acceso a sus servicios. Visite su sitio web para resolver cualquier duda que tenga o encontrar un banco de alimentos cercano: https://ntfb.org/snap-information/

10/30/2025

Community Partner Spotlight 🔦 Prestonwood Pregnancy Center provides confidential and compassionate assistance to women across the greater Dallas-Fort Worth area. Its comprehensive, holistic reproductive healthcare program includes pregnancy testing, ultrasounds, parenting classes, and more. Thanks for all you do to make life better for those we serve!
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Centro colaborador destacado 🔦 El Centro de Embarazo Prestonwood brinda asistencia confidencial y compasiva a mujeres en toda el área metropolitana de Dallas-Fort Worth. Su programa integral de atención de la salud reproductiva incluye pruebas de embarazo, ecografías, clases para padres y mucho más. ¡Gracias por todo lo que hacen para mejorar la vida de quienes atendemos!

Are you pregnant? We can help. Get free pregnancy tests ultrasoundsand support at Prestonwood Pregnancy Center. Explore your options today.

10/29/2025

Need help with a minor health issue but can’t make it to the doctor’s office? Telehealth may be the answer! PCHP's network includes pediatric practices and clinics that offer telehealth options. We also offer telehealth services at no cost for all STAR and CHIP members ages 0-21 through a partnership with telehealth provider KidzDocNow.
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¿Necesita ayuda con un problema de salud menor pero no puede ir al consultorio médico? ¡La telemedicina puede ser la solución! La red de PCHP incluye consultorios y clínicas pediátricas que ofrecen opciones de telemedicina. También ofrecemos servicios de telemedicina sin costo para todos los miembros de STAR y CHIP de 0 a 21 años a través de una colaboración con el proveedor de telemedicina KidzDocNow.

Parkland Community Health Plan (PCHP) now offers telehealth services at no cost for all HEALTHfirst and KIDSfirst members age 0-21. This includes easy and convenient access to pediatricians through a partnership with telehealth provider KidzDocNow.

10/28/2025

Staying safe is just as important as having fun! This Halloween, use these safety tips to protect yourkids.
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¡Mantenerse a salvo es tan importante como divertirse! Este Halloween, sigue estos consejos de seguridad para proteger a tus hijos.

Keep kids safe this Halloween with our 2025 safety guide, costumes, candy checks, street safety, and more!

10/23/2025

Every year in the US, more than 3,000 babies die from sleep-related causes. Many of these deaths occur while newborns or babies are sleeping with parents or other caregivers. Learn how to help your baby sleep safely with these important tips.
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Cada año, en Estados Unidos, más de 3000 bebés mueren por causas relacionadas con el sueño. Muchas de estas muertes ocurren mientras los recién nacidos o bebés duermen con sus padres u otros cuidadores. Aprenda a ayudar a su bebé a dormir de forma segura con estos importantes consejos.

Learn more with the safe sleeping tips. Then, be sure to share this important information with everyone who helps to take care of your baby.

Address

1341 W Mockingbird Lane #400E
Dallas, TX
75247

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+18886722277

Website

https://www.parklandhealthplan.com/

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Our Story

Working together for better outcomes. We exist to be the partner of choice for our members by meeting their needs, expectation and preferences in healthcare.

Parkland Community Health Plan (PCHP) connects members to high quality, affordable healthcare by creating a place where the under-served can turn for quality healthcare services for them and their family. We are affordable healthcare for Dallas, Collin, Ellis, Hunt, Kaufman, Navarro and Rockwall counties.

Millions of Texans have received healthcare benefits through our plan and services; we’ve proudly served our community of members since 1999. Members can seek care where they live with nearly 3,000 area healthcare providers, including more than 25 hospitals and medical centers. The hospitals in our network include Parkland and Children’s Medical Center, and many others. The doctors include pediatricians, specialists, and main doctors who can provide routine checkups and immunizations.

As a locally operated non-profit, PCHP is dedicated to the health and well-being of the individuals and communities entrusted to our care. PCHP is proud to have serviced the Texas STAR/CHIP programs since their inception, bringing our values of care, compassion and community to help define the standards of excellence in healthcare to the state of Texas.