Exciting news! Beginning Thursday, August 17th we are moving to paperless statements.
We heard you! Paper statements get lost in the mail or do not reach you timely. They can be confusing to read or contain information that is overwhelming.
These new electronic statements are much more simplified, will come faster, and make it easy to see at a glance why the amount is owed. This format will allow our patients the ability to see their remaining balance after prior payments or insurance adjustments, give insight into what services were billed, a look back at their payment history, and several other exciting new features down the road!
Statement messages will be sent via email or text depending on selected preferences. If text message is selected, it will originate from phone number (866) 395-3936. (Please note calling this number will not reach our office) Email statements will originate from an .com address.
If you have any questions about the new paperless statements, please give us a call @ 214-363-4421.