03/03/2026
When Jessica Meadows faced the loss of a direct manager, her understanding of what it means to show up at work shifted. She came to see that small moments of empathy, curiosity, collaboration, and kindness often make the biggest difference—not just in the workday, but in colleagues’ lives.
This mindset led her to humbly receive the association-wide Operational Excellence Award, which recognizes an employee in an operational role whose performance consistently elevates and accelerates our organization. Reflecting on the honor, Jessica shares, “Personally, it’s a reminder of how fortunate I am to work in a role where I feel challenged, supported, and inspired. Professionally, it reflects the collective effort of the teams I partner with and the shared commitment we bring to advancing our mission.”
Now, after more than 19 years at Heart, Jessica remains motivated by the opportunity to contribute to meaningful work. “What keeps me here are the opportunities to make an impact, the spirit of innovation, and the incredible teams who make this work feel both purposeful and energizing.”
Thank you, Jessica, for your leadership and for showing us how you embrace life at Heart, with heart. ❤️