11/04/2025
DO YOU NEED A RIDE? Mass 2-1-1 and Lyft have partnered to provide Relief Rides—limited, FREE transportation for those who meet specific eligibility requirements and have no other local resource available.
These rides are meant for critical non-emergency needs, including:
✅Food Access: Trips to food pantries, grocery shopping, or SNAP applications.
✅Employment: Short-term work transportation (up to 5 one-way or 3 round-trip rides).
✅Health & Medical: Non-emergency appointments, pharmacy trips, and mental health services.
This service is currently available to qualifying individuals in Fall River and New Bedford.
Rides can often be scheduled immediately or up to 48 hours in advance.
To check your eligibility, dial 2-1-1. Once you get the automated attendant, dial 28.
The phone line is available: Monday–Friday, 7:30 AM–4:00 PM.