Riverview Health Institute

07/04/2025

🇺🇸 Happy Independence Day from all of us at Riverview Health Institute! 🦅

May your 4th of July be filled with joy and time well spent with loved ones.

Wishing you a safe and meaningful holiday!

07/03/2025

Please join us in congratulating Tina, our July Employee of the Month!

Tina joined our team in 2023, and has made a significant impact in a short time as our Pre-Certification/Appeals Specialist.

Here’s what some of her co-workers had to say about her:

“It’s an absolute pleasure to nominate Tina for Employee of the Month. Tina is truly a joy to work with. She’s highly organized, consistently stays on task, and is always willing to lend a hand—whether it’s helping me directly or assisting other staff members in getting caught up on their work. Tina is instrumental to our appeals process. Her attention to detail, professionalism, and ability to clearly and confidently communicate make her an incredible asset to our team. She’s well-spoken, composed, and represents our department with excellence every single day. I often find myself wishing I had a few more Tinas—her presence elevates everyone around her, and her work ethic speaks for itself. She is more than deserving of this recognition.”

“Tina is a valued and dependable team member who consistently goes above and beyond her core responsibilities. She approaches every task with a positive attitude and treats her colleagues with kindness and respect. Her willingness to step in and help whenever and wherever needed makes her an essential part of our team. Her dedication and team spirit is truly appreciated.”

"Tina is someone you can always count on. No matter how busy things get, she stays calm and focused. She doesn’t just get the job done—she gets it done right. Her knowledge of the pre-cert and appeals process has saved us so much time and frustration. I appreciate how approachable she is and how she never makes you feel like a burden when you ask a question. She’s a true team player."

"I’ve worked with a lot of great people, but Tina really stands out. Her work ethic is unmatched, and she brings a level of precision to everything she does. What I admire most is how she takes ownership—she doesn’t wait for someone else to fix a problem, she dives in and figures it out. She’s respectful, trustworthy, and always puts the patient first. I’m grateful to work alongside her."

"Tina has made such a difference in our department since the day she arrived. She’s proactive, efficient, and always willing to learn something new. It’s clear she takes pride in her work, and that dedication motivates the rest of us to do our best too. She’s the kind of person who makes you feel supported—and that makes a big impact."

Please join us in congratulating Tina for her outstanding contributions and unwavering dedication. Tina, thank you for the excellence you bring to your work and the positivity you bring to our team—you are truly appreciated!

06/20/2025

We are heartbroken to share the passing of our dear friend and longtime colleague, Bruce Cramer. For 22 years, Bruce and his wife Judy have been a deeply cherished part of the Riverview Health Institute family. His kindness, humor, and unwavering dedication touched the lives of so many—staff, physicians, patients, and vendors alike.

A Celebration of Life service has been planned to honor Bruce’s legacy, and all who knew and loved him are welcome to attend.

https://www.bakerstevensparramore.com/obituaries/Bruce-L-Cramer?obId=42972041

Please keep Judy and their family in your thoughts and prayers during this tender time. Bruce’s presence in our lives was a gift, and his memory will remain in the heart of our community.

View Bruce L. Cramer's obituary, contribute to their memorial, see their funeral service details, and more.

06/12/2025

Thank you, Brigid’s Path, for the opportunity to support such a beautiful mission. Our team at Riverview Health Institute was honored to bring donations and visit your facility. We were truly inspired by the care and love you show to the babies and families you serve. 💜

To anyone looking for a meaningful way to make a difference—consider organizing a donation drive or taking a tour. Brigid’s Path is doing incredible work right here in our community!

A huge thank you to the incredible team at Riverview Health Institute for bringing donations. Your support means the world to our babies and families!

Want to get involved? You and your co-workers can host a donation drive and schedule a tour to see our mission in action. Learn more: https://brigidspath.org/contribute/donate/

06/03/2025

Please join us in congratulating Mandy, our June Employee of the Month!

Mandy joined Riverview in 2022, and in a short time has made a tremendous impact. As a Registered Nurse cross-trained in Pre-Op, PACU, PAT, EPIC, and the In-Patient Floor, Mandy consistently steps in wherever needed, always delivering exceptional patient care and teamwork.

Here’s what her co-workers shared:

“Mandy goes above and beyond in every aspect of patient care. Her attention to detail, especially in charting, directly contributed to reimbursement for a complex extended-stay case. But beyond her clinical skill, it’s her compassion—like praying with a frightened patient—that truly sets her apart. She’s positive, uplifting, and a joy to work with.”

“Mandy is flexible, always willing to help, and makes patient care her top priority. We regularly hear praise from patient surveys about the excellent care she provides. Thank you, Mandy, for being such a great team player!”

“She’s quick to lend a hand to lab staff with hard sticks, always professional, positive, and adaptable. Mandy never hesitates to help and is an excellent nurse and coworker. This recognition is well-deserved!”

“Mandy’s seamless transitions between departments show her dedication to patient-centered care. Her ability to adapt, support her team, and deliver outstanding care makes her a true asset to Riverview.”

“I witnessed Mandy go above and beyond during a complex inpatient case. Her timely communication and clinical detail helped secure full payment—no small task in a complicated billing scenario. Her professionalism and warm, positive energy make her a perfect choice for Employee of the Month.”

Mandy, thank you for all you do. Your hard work, compassion, and excellence are appreciated every day!

03/31/2025

We’re excited to announce that Julie has been selected as our April Employee of the Month!

Julie, one of our incredible Medical Billers, has been a valued part of the RHI family since 2016. Julie has consistently gone above and beyond in her role, making a significant impact both behind the scenes and within her team.

We received several heartfelt nominations recognizing Julie’s dedication, professionalism, and willingness to take on new challenges with grace and excellence. Here’s what her colleagues had to say:

· “I would like to nominate Julie for April’s Employee of the Month in recognition of her hard work, dedication, and positive attitude. Since another employee's retirement, Julie has willingly taken on additional responsibilities. Her attention to detail plays a crucial role in submitting clean claims, minimizing the need for rebilling, and ultimately accelerating revenue collection. Julie consistently maintains a pleasant and professional demeanor with other coworkers. She goes above and beyond to ensure all charges are captured accurately, demonstrating her commitment to her role. Her reliability and work ethic make her an invaluable asset.”

· “Julie is an exceptional employee. She is extremely detail oriented which is exactly what is needed in her role. She is honest in all things she does, and an absolute pleasure to work with. Her role is essential to the operation and she does extremely well at it. Recently she has taken on a considerable amount of work since another employee retired. She went above and beyond to help with the new workflow, and she became part of the solution. I am very proud of her!”

· “Julie really deserves to be employee of the month! She is a true team player, always willing to help and support her colleagues. Her strong work ethic makes her a pleasure to work with and an invaluable asset to Riverview! Julie is an inspiration and we are so blessed to have her on our team!”

· “Julie would be an amazing choice for employee of the month. She works extra hard and adds new tasks to her daily operations. She is reliable, thorough and makes sure her work is always done to the best of her ability. She’s a team player and is an absolute joy to work with.”

· “Julie's attention to detail, consistency, and deep knowledge of our billing systems help keep our operations running efficiently and accurately. She handles every challenge with professionalism and a can-do attitude. She is always ready to support her team. Julie's work often happens behind the scenes, but its impact is felt throughout the entire organization—and we are so grateful for her dedication. Congratulations, Julie, on this well-deserved recognition!”

Julie, thank you for the heart, skill, and integrity you bring to your work every day. Your efforts do not go unnoticed, and we are truly grateful to have you on the Riverview team.

03/04/2025

Spring isn’t the only thing in the air—so is our excitement for this month’s Employee of the Month! Join us in celebrating Dawn, whose dedication, teamwork, and compassion make a real difference every day.

Dawn not only brings skill and expertise to every procedure, but she also steps up when it matters most with unwavering care. Her positive attitude and willingness to go the extra mile make her an invaluable part of Riverview Health Institute.

But don’t just take our word for it—here’s what her colleagues had to say about her:

· “I would like to nominate Dawn Jones as our March Employee of the Month! As an OR Nurse, Dawn consistently goes above and beyond to ensure that the OR runs smoothly. She is always willing to step up during challenging surgeries, even when others may hesitate. Dawn's exceptional skill, dedication, and compassion have made a profound impact on both the OR team and the patients she serves. Her hard work, positive attitude, and unwavering commitment to excellence make her truly deserving of this recognition. Congratulations, Dawn, and thank you for everything you do!”

· “Dawn is always a team player. She is willing to help anyone, and she is an amazing patient advocate.”

· “Dawn has consistently demonstrated outstanding professionalism, dedication, and skill in every aspect of her role, earning her the respect of both her colleagues and patients. She has a remarkable ability to work seamlessly with other medical staff, contributing to a collaborative environment where the well-being of patients is always the priority. As a team player, Dawn is always willing to support her fellow staff, offering her help when needed. Her dependability is second to none—she is someone you can always count on, whether it's managing a challenging situation or stepping up to take on extra responsibilities during high-pressure moments.”

Dawn, your hard work doesn’t just keep the OR running—it inspires all of us!

If you see Dawn around, give her a big congratulations, share a kind word, or just let her know how much she’s appreciated.

Thank you, Dawn, for all you do—you make Riverview a better place!

02/14/2025

What better way to celebrate February than by recognizing one of our outstanding team members? We are thrilled to announce that Tony is our February Employee of the Month! His dedication, hard work, and attention to detail have truly made a difference in our OR and Central Processing Department.

Tony's commitment to organization, efficiency, and patient safety has not gone unnoticed. But don’t just take our word for it—here’s what some of his biggest fans (his coworkers) had to say:

· “Tony has taken over such an important role in the OR and has done an outstanding job! He always makes sure we have everything we need for our cases and takes pride in what he does! We are lucky to have him!”


· “The improvements that Tony has made in the central processing department have been phenomenal. The actual department has never looked better and it is well organized. He is always ready to help us out when needed as well. Whether it is moving a patient, cleaning a room or even scrubbing in, he is an asset to our team.”


· “Tony has taken true pride and ownership of his new role in SPD. His area is clean, organized, and well stocked. He has made it easy for anyone to jump in and help cover if he is out. The changes Tony has made in SPD have had a positive impact on the entire OR team. Tony has worked hard at jumping into his new role while still offering support of the scrub tech role. We appreciate Tony and all of his hard work”

· “I would like to nominate Tony for his exceptional dedication and hard work in Sterile Processing. Tony has gone above and beyond to completely rework this department, ensuring a more efficient and organized workflow. His remarkable initiative in repairing equipment has improved functionality and operations. Tony is meticulous in ensuring all instruments are returned to their correct containers, playing a critical role in patient safety and surgical success. Tony’s outstanding performance and commitment to excellence make him an invaluable team member. Thank you, Tony, for your dedication and for being such an integral part of our mission!”

· “Focus and attention to detail in our SPD department, greatly contributes to our team providing the highest quality and safest care to the patients we serve. Tony stepped up and offered to take the lead in being responsible for our SPD department. He has been instrumental in the re-organization of processes so that our SPD department runs both smoothly & efficiently. Tony, thank you for all you have and continue to do each day. Our clinical team is stronger thanks to your dedication and skill.”

Let’s all take a moment to congratulate Tony when you see him—whether it’s a handshake, a high five, or a simple “thank you.” His efforts make Riverview Health Institute a better place for both staff and patients.

Way to go, Tony! We appreciate you!

01/02/2025

What better way to kick off the New Year than by celebrating one of our very own superstars? We are thrilled to announce Stacy as our January Employee of the Month! Stacy’s dedication, positivity, and hard work have made Riverview Health Institute an even better place to work, and it’s time to let her shine in the spotlight.

Curious what makes Stacy such a standout? Here’s what some of her biggest supporters (also known as her coworkers) had to share about her:


“Stacy is well deserving of recognition! She has been a strong advocate and key member in PAT remaining efficient and organized during all of the changes this past year. Even though the change was needed, it was still challenging and at times frustrating. Stacy however, moved forward, remained positive and continued to offer valuable thoughts, ideas and input. She is always friendly, warm and welcoming to patients, visitors and the RHI team. Stacy, thank you for being you!”

“Stacy is a true asset to the Riverview team and is fully deserving of this recognition! Over the past year, she has been instrumental in ensuring PAT remains efficient and organized during a period of significant change. While these changes were necessary, they brought challenges and moments of frustration. Even so, Stacy demonstrated resilience, maintained a positive attitude, and consistently offered thoughtful ideas and valuable insights. Her warmth, friendliness, and welcoming demeanor shine in every interaction with patients, visitors, and the entire RHI team. Stacy, we deeply appreciate your dedication and are truly grateful for the remarkable person you are!”

“Stacy's dedication to providing compassionate care, her thorough attention to detail, and her ability to make patients feel at ease are truly remarkable. She consistently goes above and beyond to ensure that the pre-admission process runs smoothly, creating a positive experience for both patients and staff. Stacy's professionalism and teamwork are a shining example of the values we uphold at Riverview Health Institute.”

We’re so proud to have such a dedicated and inspiring individual like Stacy as part of our team. Join us in congratulating her on this well-deserved recognition!

12/23/2024

Please join us in congratulating Amber as Riverview Health Institute’s first-ever Employee of the Year!

Amber was nominated for this honor by her peers, a true testament to the respect and admiration she has earned from those who work alongside her.

Her dedication, compassion, and excellence shine in everything she does, and we couldn’t be more proud to honor her with this well-deserved recognition.

Amber, thank you for making RHI a better place for our staff and patients alike. Your hard work and heart for others inspire us all.

Let’s give her a round of applause and celebrate this incredible achievement together.

12/03/2024

We’re wrapping up the year with Ken as our December Employee of the Month! Ken’s dedication and hard work make Riverview Health Institute an even better place to work, and we are so excited to recognize his outstanding contributions.

Here’s what some of Ken’s fans (aka his coworkers) had to say about him:


“Ken consistently goes above and beyond to ensure staff and physicians have the resources they need to succeed.”

“A true team player, Ken even returned after hours to retrieve a crucial item for the next days' surgeries, ensuring smooth operations.”

“His proactive approach, attention to detail, and reliability keep our hospital running seamlessly every day.”

“Ken’s friendly, kind, and upbeat demeanor make him a pleasure to work with, and his efforts are deeply appreciated.”

“Ken approaches every task with professionalism and excellence, making him a trusted resource for the entire team.”

Ken, thank you for your commitment to excellence and for always stepping up to meet challenges. You’re an invaluable member of the RHI family, and we are so fortunate to have you.

11/05/2024

We are thrilled to announce that Donna has been selected as our November Employee of the Month! Donna’s dedication and commitment to Riverview Health Institute make her an absolute gem on our team, and we’re excited to shine a spotlight on her remarkable contributions.

Here’s what some of her colleagues had to say about why Donna is truly a star at RHI:

· “Donna’s meticulous attention to detail, commitment to accuracy, and dedication to high standards in medical records are unmatched! She’s always there, ready to jump in and tackle any challenges. Her positive attitude and diligence are a shining example of what makes our Riverview family so special.”

· “Donna is always so upbeat with a smile on her face and willing to help out the team in any way! She does a fabulous job keeping all our medical records organized, but is also just a great person to work with. When I sprained my ankle back in the summer and was on crutches for several days, she came by my office daily to make sure I had my morning coffee, my mail was taken downstairs, and that I didn’t need to be up and moving around if not necessary! Thank you for being a great co-worker Donna! We are blessed to have you here. “

· “Donna is always on the ball! Most have no idea the amount of time and effort she exerts in making sure our medical records meet all accreditation and legal requirements. She even goes out of her way, to go to physician offices for signatures etc. so that records are closed within the required timeframe. She takes great pride in her work and in RHI being the best it can be. She is friendly, helpful, and often, goes out of her way to help others. And there is nothing better than her “Good Morning” greetings to everyone who walks past her office! Thanks for being your awesome self, Donna! You make our team stronger and our days more enjoyable. Congrats!”

· “Donna arrived at Riverview eager to learn everything she could about healthcare, and she’s done exactly that! She’s gone from being one of our top billers to an invaluable leader in medical records. Her work ethic is simply inspiring, and her dedication makes Riverview shine.”

· “Donna does an exceptional job managing the duties of the medical records department consistently ensuring all documentation is accurate and up to date. Donna's meticulous attention to detail and proactive approach create a seamless workflow making her an invaluable asset to RHI! The cherry on top is her outgoing and fun personality. Keep up the great work, Donna! We are lucky to have you.”

Please join us in congratulating Donna on this well-deserved recognition!

Donna, your hard work, warmth, and dedication to supporting Riverview Health Institute through every change make us so proud to have you on our team. Thank you for being a wonderful coworker to us all, Donna! Here's to you and all the joy and excellence you bring to RHI!