07/11/2025
See attached APD Advisory dated July 9, 2025. Although the advisory is rather vague and misleading, this is what it means:
IConnect is no longer MANDATORY for providers. Providers may use their own “data management system” which could include other software and even paper records.
Qlarant will not be relying solely on IConnect records during audits. If something is missing from IConnect, providers may present paper documentation to meet the requirement.
Providers are still required to maintain all required documentation specified in the IBudget Handbook. Per Medicaid guidelines, the service and all documentation must be completed prior to billing for services. This is nothing new.
Providers may continue to use IConnect; however, with all the glitches and disappearing entries, it is recommended that paper copies still be maintained. I know, it seems crazy considering IConnect was supposed to allow paperless records for all, but well…
What this advisory does not address is the requirement to use EVV for personal supports and respite. EVV is mandated by AHCA for managed care companies for in-home services such as companion, homemaker, respite; however, APD is not a managed care company. It is unclear if EVV will still be required for personal supports and respite. It is recommended providers continue to use EVV until APD clarifies this requirement.
If further clarification comes out, we will forward.
