
09/26/2025
Update: the phones are now working 🙂
As of 7am, this is affecting the phones at Scott Drug as well. Hoping for a quick fix 🤞🏻
Phone lines are out across MercyOne Genesis, affecting all care locations: MercyOne Genesis Aldo Medical Center, MercyOne DeWitt Medical Center, MercyOne Genesis Davenport Medical Center, MercyOne Silvis Medical Center and MercyOne Health Plaza.
If you have an appointment, your care team will call you using a cell phone. Please use the patient portal until the issue is resolved. https://bit.ly/3IHpIbQ
Thank you for your patience. We will provide an update as soon as possible.