12/31/2025
At Sono Babies, we understand how disappointing and frustrating it can be when an appointment is unexpectedly canceled, especially when you’ve been looking forward to seeing your baby.
However, we want to be transparent and clear: when an appointment is canceled due to illness, especially contagious symptoms such as a high fever, it is done with the safety of you, your families, and your unborn babies as our absolute top priority. We are human, and unfortunately, sudden illness can happen without warning.
While we truly empathize with your frustration, we will never compromise health and safety. Choosing to cancel while sick is the responsible decision, even when it’s a difficult one.
We are more than willing to accommodate rescheduled appointments and, as a courtesy for the inconvenience, we are offering discounts to affected clients. Your patience and understanding mean more to us than we can express.
Thank you for trusting Sono Babies and for allowing us to continue providing a safe and caring environment for all families we serve. 🤍
