05/21/2021
Health Plus Management, a physician support organization, is looking for a bright and energetic front desk coordinator to join Perry Physical Medicine & Rehabilitation in Deer Park, NY. The ideal candidate will possess great customer service, communication and organization skills and have the ability to work together in a dynamic team-driven environment.
Role & Responsibilities:
+ Greet patients upon arrival and help provide a welcoming and friendly environment.
+ Thoroughly perform opening and closing procedures
+ Answer incoming call, take messages and perform administrative duties as they relate to patient coordinating and scheduling in a professional manner.
+ Support team with filing charts and performing front desk roles as needed.
+ Protect patient privacy as set forth with HIPAA guidelines
+ Navigate practice's EHR system efficiently
+ Collect patient co-pays
+ Possess the ability to transition from one role to the next as needed
Knowledge and Experience:
+ Minimum 1 year of relevant medical administrative experience (preferably in musculoskeletal care: physical therapy, pain management, orthopedics)
+ Experience with medical insurance/verification is a plus
+ Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred
+ Experience with Nextgen is a plus
+ Strong computer knowledge and windows program including Microsoft word/excel
Skills and Abilities:
+ Bilingual (English/Spanish) preferred/required
+ Excellent verbal and written communication
+ Customer service
+ Exceptional organizational and time-managements skills - the ability to multi-task is a must
+ Adaptability and flexibility while working in a fast-paced environment
+ Problem-solving ability and aptitude
+ Outcome-focused, with an ability to work under pressure
+ A solution-oriented mindset and a willingness to “get your hands dirty'
+ A strong sense of urgency and focus in accomplishing tasks
